I made a purchase totaling $57 through the Sears website. Item was shipped from Life and Home. It was not what I believed I was purchasing, so I tried to return it. The shipping to return it was going to cost $56. I've never purchased something online that didn't have free shipping on the return. Otherwise why would anyone take the risk of buying online? We are just spoiled by amazing companies like Amazon. Life and Home responded with this statement "There will be NO restocking fees deductions but, shipping charges will NOT be refunded nor, we can issue you a label." Felt like they were rude, didn't care at all. Will never use them again and recommend no one else use them.