• Leroymerlin.es

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Overview

Leroymerlin.es has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Leroymerlin.es ranks 249th among Home & Garden Other sites.

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Top Critical Review

“TERRIBLE DELAYS. TERRIBLE INSTALLATIONS”

peter f.
12/27/21

Well, to start with our Leroymerlin Finestrat store 03509 is well stocked with most building materials, the staff are very helpful and knowledgeable on their products, our salesperson who dealt with our order was very kind and helpful. Our order was for 4 custom made and 2 standard inetrior doors complete with door frames and architraves. We placed to order in July 2021, we had no choice but to appy in advance (BIG MISTAKE) we were told the delivery and installation would be within 2 months, but until now December 2021 the work is far from complete. There were 3 installation companies involved, who were far from experienced, infact one of the companies employees were wearing Tshirts advertising their company as electricians. The damages they caused were beyond believe, damages to walls, wall tiling and decorations, after many many complaints Leroymerlin Central Installations department sent some men to complete/finish the work, their men had no materials, I provided the ceramic skirting tiles, cements and mastics etc to complete the work, they completed the building works but did not complete the painting damage, they told me they were not painters. Then the leroymerlin central installation department ask me for photos of the paint damage ( I had sent the photos before but said they never received them?) Since receiving the photos they now tell me no do not cover paint damage. That is the reason for this review to hopefully help others to avoid using the Leroymerlin installers. A terrible section in their Company, to be avoided.

Reviews (1)

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Thumbnail of user peterf602
11 reviews
5 helpful votes
December 27th, 2021

Well, to start with our Leroymerlin Finestrat store ******* is well stocked with most building materials, the staff are very helpful and knowledgeable on their products, our salesperson who dealt with our order was very kind and helpful. Our order was for 4 custom made and 2 standard inetrior doors complete with door frames and architraves. We placed to order in July 2021, we had no choice but to appy in advance (BIG MISTAKE) we were told the delivery and installation would be within 2 months, but until now December 2021 the work is far from complete. There were 3 installation companies involved, who were far from experienced, infact one of the companies employees were wearing Tshirts advertising their company as electricians. The damages they caused were beyond believe, damages to walls, wall tiling and decorations, after many many complaints Leroymerlin Central Installations department sent some men to complete/finish the work, their men had no materials, I provided the ceramic skirting tiles, cements and mastics etc to complete the work, they completed the building works but did not complete the painting damage, they told me they were not painters. Then the leroymerlin central installation department ask me for photos of the paint damage ( I had sent the photos before but said they never received them?)
Since receiving the photos they now tell me no do not cover paint damage.
That is the reason for this review to hopefully help others to avoid using the Leroymerlin installers.
A terrible section in their Company, to be avoided.

Tip for consumers:
Avoid Home Improvment Centers That Offer Installation Services. Most use Sub Contractors.

Products used:
Inetrior doors and Frames.

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