website thubmnail of Lens n Trends
How would you rate Lens n Trends?
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Florida
1 review
0 helpful votes
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Very professional
October 19, 2019

I love my new frames. The quality is on point couldn't be more happier with my ray bans they are new fav glasses

Date of experience: October 19, 2019
Pennsylvania
1 review
1 helpful vote
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Thieves
February 15, 2019

Completely fake website. No response, no tracking info, no attempt to resolve or help but so very happy and eager to take my payment.

Date of experience: February 15, 2019
Georgia
1 review
0 helpful votes
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Trash
November 1, 2020

I bought glasses that they say were in stock. A week later I got an email saying they were no longer available and suggested I buy some ugly glasses.

Date of experience: November 1, 2020
Colorado
1 review
0 helpful votes
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Trouble shooting help!
January 17, 2020

There were a few issues with my order and Haley was extremely helpful and solved them! My helmet was delivered as promised and I love it!

Date of experience: January 17, 2020
New York
1 review
1 helpful vote
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NOT RESPONDING TO VOICE CALLS AND MESSAGES
March 20, 2018

I NEEDED TO RETURN MY ORDER, TWICE SEND MY REQUEST,
I RETURN MY ORDER, HAVE CONFORMATION OF DELIVERY BUT NO RESPONSE TO MY PHONE CALLS ABOUT OUTCOME. IT'S ALREADY MORE THEN 2 WEEKS

Date of experience: March 20, 2018
New York
1 review
0 helpful votes
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Red Versace sun glasses
June 8, 2020

Haley helped me so much. I was little worried that I was going to get my order on time but she made sure I got it on time. She was great.

Date of experience: June 8, 2020
Israel
1 review
0 helpful votes
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Love my Glasses!
July 29, 2019

Thank you Lensntrends for my gorgeous pair of Tom ford glasses! They have excellent customer service! I will definitely purchase from them again.

Date of experience: July 29, 2019
Texas
1 review
0 helpful votes
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Great service
March 14, 2019

Loved my Versace eyeglasses, fast delivered, just perfect. I was really looking forward to wear them and they look great!

Date of experience: March 14, 2019
Hawaii
1 review
1 helpful vote
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Super Cute
March 12, 2018

Love my Authentic Tiffany shades they are super cute. Boxed up nice and clean with all accessories. Very fast shipping. Would order again.

Date of experience: March 12, 2018
Pennsylvania
1 review
0 helpful votes
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Excellent customer service and frame options.
November 15, 2018

I will definitely be buying my glasses from here again. Customer service was excellent, which is extremely important to me.

Date of experience: November 15, 2018
Florida
1 review
0 helpful votes
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Great deals
December 9, 2017

My tiffany eyeglasses are just beautiful. Best deal by far and came in a timely manner. I would highly recommend lensntrends!

Date of experience: December 9, 2017
Georgia
1 review
0 helpful votes
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Where is my stuff?
March 11, 2020

Can't say anything because after a week I still don't know where is my stuff; no any conformation about shipment/delay or whatever...

Date of experience: March 11, 2020
New Jersey
1 review
1 helpful vote
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Where is my order?
July 1, 2020

I placed an order, but have not received it and have not been notified of any backorder either. Communication is helpful.

Date of experience: July 1, 2020
Florida
1 review
0 helpful votes
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I love Lensntrends! This is the third time I have purchased sunglasses and I couldn't be more satisfied with my glasses and their customer service.

Date of experience: October 19, 2019
Georgia
1 review
2 helpful votes
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Misleading delivery date
December 23, 2017

Website promised Christmas delivery but then when questioned about potential delay I was asked to pay $40 to ensure arrival before Christmas

Date of experience: December 23, 2017
New York
3 reviews
0 helpful votes
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Refund
April 18, 2018

Very good was very fast and accurate. Castomar service is perfect.it was pleaser to work with them. Thank you very much

Date of experience: April 18, 2018
Georgia
1 review
0 helpful votes
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Excellent
June 23, 2018

I bought a R&B sunglasses, excellent cuality very good service, fast shipping my next shop it will be with lensntrends

Date of experience: June 23, 2018
New Jersey
2 reviews
1 helpful vote
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I order my 2 nd per very happy with my 1 st order and re order agin
This Company deliver what they promise
Very responding and good customer service

Date of experience: February 26, 2018
New York
1 review
0 helpful votes
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Shes a sweetheart, very professional, very punctual, very smart. Carrine is a treat, and Im very happy to have had the opportunity to work with her.

Date of experience: April 10, 2018
New Jersey
1 review
0 helpful votes
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Lensntrends is terrific! Absolutely, completly, totally, amazing! Customer service outstanding and fast delivery. Most definetley will order agai

Date of experience: April 4, 2018

Overview

Lens n Trends has a rating of 3.1 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens n Trends most frequently mention customer service, timely manner and great price. Lens n Trends ranks 17th among Sunglasses sites.

service
19
value
19
shipping
20
returns
12
quality
17