I saw Tiffany glasses I LOVED at LensCrafters but was not about to pay 270$ for them. So I found the exact ones on here for 120$ cheaper! I got next day shipping (I normally wouldnt but it was only 5$ extra) and within 20 minutes of ordering I got a confirmation that they were shipped and I got them in the mail the next day. They came with the authentic Tiffany packaging (case and cleaning cloth) and when I brought them to LensCrafters to have my prescription lens put in, I compared them to the ones in the store- only thing that was different is that the Havana pattern in store was more brown/patterned whereas the one I ordered was darker but I think thats because the frames arent all the same with the Havana pattern. Everything else was authentic and I have no doubts that its Tiffany. Very happy with my purchase and the fact I saved 120$ :)
Received the sunglasses in the wrong color. Contacted them about the issue and they replied they are sorry. Emailed them 3times asking how to return and I received no answer!
I love the quality of the sunglasses and there are so many options that I can choose from and the costumers service is great will deff keep purchasing from this site
I SENT THEM SO MANY EMAILS AFTER OVER A MONTH OF MY ORDER BEING LATE. THEY NEVER PICK UP THEIR CUSTOMER SERVICE LINE AT ANY GIVEN TIME OF DAY.
ALL POSITIVE REVIEWS ARE FAKE!
I was skeptical at first, but my order arrived in about 4 days, and was very well packaged. Would definitely shop through this site again.
Ridiculous reason given for no show of my glasses...
No updates... Companies that behave this way. I would never recommend or use again
Very happy with the customer service they respond quickly to any questions or concerns you have. Would definitely recommend them in the future
Never received order. No response to calls or emails. I think this is a fake website. Do not order from them
Product was exactly what I was looking for, great customer service as well! Would shop with them again in the further.
Don't hold your breath waiting for your product, service, or even a effing email. You will die first.
It's been 7 days since purchase. The only communication has been a charge on my credit card. No acknowledgement of order, and no frames, zip.
Everything from ordering to receiving, including communication during the process was flawless.
Shipping was superfast! Thank you!
Very disappointed that my order still has not even shipped and I cannot get any updates. I'm worried that this company is not legitimate.
Purchased eyewear but it was never shipped to me. I have sent two emails inquiring about the shipment but they have gone unanswered.
Taking very long to delivered, I place a order on the feb. 11 and nothing yet, I keep emailing them and no response
Great experience. Quality frames at a fraction of the cost. A+. Quick turn around and allows me to have the frames I want without breaking the bank
I'm pleased with the prompt response to my correspondence, and I'm pleased with how well you all were able to expedite my order! Thank you!
Took a week to ship out and another 5 days to receive (still have not received product to review, tracking states Friday-5 days from now)
I was sent the wrong frames. Spoke with customer service and hope to receive the correct frames once in stock
Overview
Lens n Trends has a rating of 3.1 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens n Trends most frequently mention customer service, timely manner and great price. Lens n Trends ranks 17th among Sunglasses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members