Lens.com has a rating of 4.4 stars from 3,511 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
No problems ordering! Thanks for fast response! Will buy again!
It's easy and fast! Good prices too. Lots of products to choose from also.
I got my lenses pretty fast, and the price was reasonable as well.
Cheapest contacts I could find with no insurance coverage. They arrived quickly.
Excellent...Quick account setup and ordering! Thank you!
Easy process, very affordable, and got my order only 3 days later! Best site to go through!
Easy to order and great price. Quick delivery. Would use again!
From logging in to completing order, As always a very easy experience.
Easy to order
Prescription verification was super fast and my lens arrived sooner than I thought!
Lens.com has been my contact lens supplier for years!
I found the prices listed to be deceptive They only show price after rebate
From the order to deliver, everything was fast and smooth
Fast and uncomplicated service. The website is so easy to use. Loyal customer
Came quick and fast, actually faster then what I was told
Convenient ordering, priced right. Looking for to my rebate
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.