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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Have been trying but something always seems to surface. Now I find out you have a 2 percent rate I would like to look into that!
No thanks not at this time trying to get refinancing
Fair as I haven't asked any questions yet and I don't want an increased amount of annoying phone calls.
You take information, but don't give answers. Now lenders will be calling with rates. That was what you were doing
It's Quick & easy…. Really really fast app so simple
30 years owner and manager of a convenient store
5 years teaching in public schools
5 years social worker
Site leads you to think that you'll get rates from several lenders. After filling out the information, no rates were provided. I DO NOT LIKE BEING CALLED ALL DAY LONG. I WILL NOT BE DOING BUSINESS WITH YOUR COMPANY.
I didn't get a list of lenders yet but the process was overall pretty simple
Excellent was. Very complex in explain the
Amount you want to refinance
Typical tricks just to get your information so you can get spammed to death no actual facts, no actual interest rates, no information just fishing with your bait and switch tactics
Please make sure that only lenders with serious business intentions call me.
Sweet, absolutely easy to navigate. Big fan of the site
It is really annoying to go through all the steps to fill out information yet to lead to phone call. It should be easy to provide a rate based on some numbers. Income, credit, etc. No need to make it an extensive process.
Show me my rates. If I wanted to talk to someone I would have.
The 3 companies I spoke with were prompt, professional & gave me all the info & quotes I needed. Was easy & pleasant!
Average response in a very short time. I am very impressed
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!