On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good, just haven't finished just yet but all in all, it's ok
Service has been ready so stars out of buff. Maybe I.
All I did was answer some questions. Very simple. Anyone can do it!
This isn't link to a free government assistance program, as advertised. It's a link to refinance your home. Tricky marketing tactics…
I'm getting to video chat with a super sexy 18 year old girl
At this time I am satisfied with the performance of this site
Dont like having to give my phone number out. Should be asked if I want phone calls
I found this to be a fast and straightforward process.
We were promised rate quotes around 2.65%. No rate quotes provided.
Considering I just started I've no experience with anyone don't want to be slammed with calls.
Thanks gfdgfjkjkljklhhjffgfffjhkjkgfsawrtipo; kl;
You did not give me rates or rate estimates. You gave me a list of companies that I already knew about
Only Rocket Mortgage as the best lender for central ny? Really
I have no down payment but am very interested my late husband was at Navy veteran
I wanted to have a list of creditors and information just for me to review. I have already had one phone call I declined.
Your ad indicated I'd get estimates through the site, not a bunch of phone calls I didn't ask for.
Great information that I certainly was not aware of and I am at 2.99% on my current loan so only if my percentage rate either drops some or stays same would I consider this.
You state that you will show what a payment at the lower rate would be! You did not do that you JUST give names of companies only.
I haven't completed this form when I was receiving phone calls.
At least I'd like to check what you are presenting here before making any decisions!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!