LegalZoom

I decided to use Legal Zoom for a DBA application. Legal Zoom has consistently fallen far short of my expectations. One uses a service like theirs for convenience and speed. Are they convenient? Maybe. Are they speedy? Definitely not. I completed the initial DBA form and submitted it. I received the DBA form to sign within 36 hours - not great for this electronic age, but not awful. Then I discovered that I made a silly mistake on the application. I had to call their 800 number and speak to someone, who input the correction. It took 5 (yes, 5) business days to receive the corrected form, which is ridiculous. No one at the company seemed to know why it took so long, and furthermore, no one cared. When I finally received the corrected DBA, I signed it and sent it back via priority mail. Over a week later they acknowledged receipt of it, and then 4 days later sent a message that the form had been filed with the state. These are ridiculous time frames for a company that is supposed to provide convenience and speed. In addition to operating at geologic speed, communication from the company is very weak - clearly they have not put themselves in the place of their customers to see how their messages are interpreted. Along with my DBA application, I also started an application for a seller's permit. Big mistake. I should have waited until I received the DBA and opened a bank account, because bank info is required for the seller's permit. Anyway, I suspended the seller's permit app until I had the bank info, and have been subjected ever since to a barrage of emails encouraging me to complete the seller's permit app. However, these emails do not identify that it is the seller's permit they are referring to - they simply say "Action Required on Your Pending Application", which could be either the seller's permit or the DBA app. So every time I get one of these emails, I have to log on to make sure it is not the DBA app I should be addressing. Regarding messages for the DBA app, all they tell you is the current status of your document - they provide no info as to how soon one might expect to hear progress to the next step - for that type of info, you have to call the 800 number. All in all, I am heartily sorry that I decided to use Legal Zoom, and will never use them again for any applications.

This company actually has a heart of GOLD. Brian Liu and the Legal Zoom team were wonderful in helping me with my non profit for SENIOR AND DISABLED ANIMALS (CSADA). I could not have done this without their help. Thank you, with all my heart.
When you shop through AMAZON, they will give a 5% donation to CSADA when you order through their smile program!

Please go to SMILE.AMAZON.COM, go to your settings, then select Amazon Smile and choose CSADA, Inc. in San Jose. You can save that as your charity of choice on the top left and then place your order!

If you want it to appear as an App, use Safari, pull the Amazon Smile page up and at the bottom of the Safari App, one of them will give you the option to "add to home screen" and then it will show up and operate just like the normal Amazon app. You may continue to use it through the Amazon website, but if you like using the Amazon App, this will replicate that experience.

We all know so many friends and family members that use Amazon already and if you share this and ask them to take the time to add this to their account it can really help contribute money to the animals. If you can please help share this with a number of people using SMILE.AMAZON.COM it would be a great way to spread the word when you use this resource! If you have any questions on how to do this, please email me at *******@careforseniorpets.org.

CSADA takes 0% of any donation for administrative costs, 100% goes to the animals. This was created so low-income people can keep their beloved animal and not have to put it down or give it away due to expensive medical costs. This pet may be their only reason for getting up each day.

Legalzoom did not due there dudilegance and provide what I ordered. I was miss informed (lied to) 3x advising my ordered was completeThis was a months process of me waiting. After complaining to BBB and now consumer affairs complaint,they suddently FINALLY respond back but to say the order cant be fullfilled claiming I failed to provdie a questionair. I contacted my will and trust atty whom assisted me with the entire submission and we 100% completed the questonaire as you CAN NOT even submit the order with out it.basically if you dont answer the questions lie your name address phone, etc you cant move forward. Aside from that, when I would log into there portal occassionaly the status would say ON TIME as if there preparing it timely.I chatted with support 2x and spoke to a rep 3x and they all said I would recieve my order with in 24-48 hours or 72 hours or by end of day, as none of them understood why it was taking so long. I was given the option PRIOR to submitting my order to PRINT or pay extra for professional printing. I recieve an email for the very time is weeks, and it relays we tried to call you (LIE) I literally keep my cell phne with me daily, NO MISSED CALL nothing.What dissapoints me the most is I logged into the portal today and everything was wiped out like it never happened. Basically waisted money and time. They could have just been honest and fortwith.Legalzoom takes no accountability for there errors whether technical or there staff. Ide rather them be honest and I deal with it but LIE. The intergrity of this company is smaller than an ant.