LegalZoomReviews 1,790

My interaction was pleasant and informative. The representative did a great job assisting me in starting on the right track to protecting and managing my business. Thank you!

Ms. Pamela was so resourceful in being passionate with compassion in being of service to me. I'ma first time entrepreneur and she guided me by being authentically engaged as she coached me each step of the process from beginning to end. Thank you Ms Pamela

Great service …very professional and knowledgeable and ready to help so I can stay focus working and cost efficient

I have made several purchases with Legal Zoom and will continue to use them for both business and personal matters. Highly recommended.

I called today and had the pleasure of working with Wayne in the subscriptions department. He helped me with a lot of questions at once. I had just registered my business and felt like I was treated like an official business person. It was nice to be recognized in that way! People like him make starting a business so much easier.

Our agent who contacted us, DeBoreah, was very warm and welcoming and did a great job answering questions and helping us move forward with our business filings!

The process can be daunting and complicated to navigate through. Helped me keep the idea highly organized.

Hi. I recently used LegalZoom to set up a DBA. My first business. After filing with them, a buddy told me I should have just done it myself. That's its fairly simple and does not take much time. Well, wish I had known that before spending a couple of hundred dollars with LegalZoom. I started the process with them 5 weeks ago. They sent me paperwork that needed to be signed and notarized and sent back. Did that. So, now I'm 5 weeks in, they're still waiting for the paperwork to be returned from the Federal and State Agenicies supposedly? By the time I'm legally up and running, bet it will be at least at the 2 month, 60 day, Mark if not later?! My friend explained how I could have easily done it myself and the company set up in a week or two at most. Trust me. If you're looking to start a business, this is a good way of getting your feet wet and learning something. Do it yourself.

I seriously don't understand how so many people can be so stupid. Genuinely don't understand how every I call customer service to get a simple issue resolved, it turns into a 3 hour nightmare where every representative tells you something different. Seriously the most incompetent people I have ever spoken with. Save yourself some time and don't use legal zoom, it suppose to be fast and easy, but I have used them to open 3 different LLCs, and Legal Zoom has been anything but fast and easy.

I ordered an LLC with the basic option which is $0 + state filing fees. I opted out of their registered agent service and all other services. Yet they proceeded to put themselves as my registered agent. I had to call them and tell them to cancel it. They were trying hard to persuade me to keep it. They eventually canceled it. (They we're going to charge me $249). Now I have to call the state and fix this registered agent issue. Time wasted. I will NEVER use legal zoom again. Steer clear! They are doing shady businesss!

Their workflow system to get everything together is a mess. Their communication is poor, you can't reach your selected advisor directly because "they have hundreds" of clients per advisor. Well, that's understandable, but then make your user interface/workflow for tax preparation stronger to inform the user status and actions.

If you go with their tax package, DO NOT BUY IT until it is tax time itself, because there is only a 60-day window for tax cancellation. For my case, I purchased in August. Big mistake. The tax preparation come April was a mess, to the point that I took control back and did my own taxes.

After talking with their billing, it was a too-bad-so-sad from them, and that I will have to honor my year long commitment. $700 put in so far and $400 to go with no tangible results. Their emails are elusive in what is missing, and information is sometimes conflicting. USE TURBO TAX INSTEAD.

This is not a reputable company. If your business doesn't make it Legal Zoom will continue to take money that will be automatically deducted from your credit card for up to a year. I would NOT recommend this company. Very poor customer service if you need help.

I was drawn to the great marketing and transparent, upfront prices of LegalZoom. However, after pursuing a design patent for more than 2 months, it is still nowhere near finished. What a complete joke. Probably the bottom 10% of law students who could not get a job anywhere else work for LegalZoom. NEVER recommend to anyone.

Legal Zoom's EIN obtainment process was severely delayed, lasting over 60 days. During this time, they failed to send the signed document required for the application within the expected timeframe of 1-3 days. When contacted for an update after 15 days, Legal Zoom revealed that there were issues with the IRS details, and instructed me to reach out to the state division of corporations and commercial code and pay additional charges for changes.

Despite assurances from a Legal Zoom support agent that the EIN number would be updated within 2-3 days, the same IRS details mismatch issue persisted when I called back for an update. The delays and lack of progress due to Legal Zoom's negligence have resulted in significant loss to my business, and the service provided was simply unacceptable.

I would caution against using Legal Zoom for future legal services, as their failure to deliver on their promises has caused undue stress and financial strain. It is important for companies to prioritize their customers' needs and expectations, and Legal Zoom has clearly fallen short in this regard.

I've had nothing but problems with LegalZoom, Sure they filed my corporation for me, but on the wrong date and year that I had requested and had agreed upon. Nothing but excuses from work at home clerks, no confident resolution insight. I also paid them for trade, Mark services that were attorney assisted, this was a complete and utter disaster as the attorneys change frequently. I would not recommend anyone with anything important to do to trust LegalZoom. It was a big mistake for me and I'm now paying the price..

They suck. False promises. Hidden charges. Deadlines are totalBS. Lip service. Pass the blame. Call em Legal Doom.

It has been since OCT 2022 when I requested a simple DBA name that they quoted 7 to 21 days. Since then, I have mailed them the same form 4 times, they called about 10 times and I still dont have my DBA and cant get my business going. Do it yourself or go somewhere else. They are so bad they gave me a partial refund and that was 2 months ago and still in process

Although I used Legal Zoom to create my first business, this second time around is a nightmare. It has been over a year and its they labeled my character of business "Any Legal Purpose" I am in real estate have been in real estate through the whole process. To fix their mistake I have to call the IRS (and its that easy right?)