business logo of LegalTemplates

LegalTemplates

Overview

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
180
value
180
shipping
110
returns
119
quality
159
This company responds to reviews on average within 2 days
+24
How would you rate LegalTemplates?
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Netherlands
1 review
0 helpful votes
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Easy and meets all legal requirements
April 2, 2024

Easy and meets all legal requirements. Simple and quick to create and use.

Date of experience: April 2, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're delighted to hear that you found our service easy to use and that it met all your legal requirements.

North Carolina
1 review
0 helpful votes
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THANK YOU FOR YOUR HELP
April 2, 2024

ALL I WANTED WAS THE FREE TEMPLATE. I HAD NO IDEA I HAD TO FILL OUT A REVIEW BEFORE I RECEIVED THE TEMPLATE.

Date of experience: April 2, 2024
Betty K. LegalTemplates Rep
over a year old

We apologize for any inconvenience caused. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If you have any questions or need further assistance with the template, please don't hesitate to reach out. We're here to help!

Texas
1 review
0 helpful votes
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Exactly what I was looking for
March 19, 2024

Was great to find the form I was looking for without being ask to make a purchase

Date of experience: March 19, 2024
Betty K. LegalTemplates Rep
over a year old

We're pleased to hear that you found the form you needed without any pressure to make a purchase. If you have any other needs or questions in the future, feel free to reach out. Thank you for using our platform!

Texas
1 review
0 helpful votes
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Awesome
April 4, 2024

Everything we needed was included thank you. Made process easy.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 10 am to 7 pm EDT at betty@legaltemplates.net

New York
1 review
0 helpful votes
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Tentet from hell
April 4, 2024

Has never paid rent for to years, not even the first month's payment

Date of experience: April 4, 2024
Betty K. LegalTemplates Rep
over a year old

It sounds like you're experiencing a challenging situation with unpaid rent for two years, without even the initial payment. If you're seeking advice or assistance, it might be beneficial to consult with a legal expert or a relevant authority to explore your options.

Connecticut
1 review
0 helpful votes
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Great experience
March 24, 2024

Easy to understand and use.
Content that says it is free, is free, there's no catch.

Date of experience: March 24, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your positive feedback! We strive to make our platform easy to understand and use, and we're glad you found it hassle-free. Rest assured, our commitment to transparency means that when we say it's free, there's truly no catch. We appreciate your trust in us!

Barbados
1 review
0 helpful votes
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Truck Driver
April 3, 2024

It has been informative with the templates that can be used.

Date of experience: April 3, 2024
Betty K. LegalTemplates Rep
over a year old

We're delighted that you found our templates informative and useful. Thank you for your feedback!

France
1 review
0 helpful votes
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Good job, guy!
April 2, 2024
Updated review

Love your page share free download in both version pdf & word

Date of experience: April 2, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your kind words! We're glad you love our page and appreciate the availability of both PDF and Word versions for free downloads.


I love what you share
April 2, 2024
Previous review

I like what you shared (it's free to download) and your advice that users don't need to pay for other sites if just downloading a generic form

Date of experience: April 2, 2024
Virginia
1 review
0 helpful votes
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Answered my questions
April 2, 2024

The information on this website was very helpful and easy to understand.

Thank you!

Date of experience: April 2, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're thrilled to hear that you found the information on our website helpful and easy to understand. Providing clarity and assistance is our goal, and we're glad to have met that for you. If you have any further questions or need assistance, feel free to let us know. We're here to help!

North Carolina
1 review
0 helpful votes
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Director
April 2, 2024

Great, very user friendly. Makes legal application much easier to understand.

Date of experience: April 2, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're delighted to hear that you found our platform user-friendly and that it helped simplify the understanding of legal applications for you. Making legal processes more accessible and understandable is our aim, and we're glad we could assist you. If you have any further questions or need assistance, feel free to reach out. We're here to help!

Pakistan
1 review
0 helpful votes
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Great content
December 9, 2023

The Sample content for agreement was a great help, it saved alot of time for me.

Date of experience: December 9, 2023
Betty K. LegalTemplates Rep
over a year old

I'm really glad to hear that the sample agreement content was helpful and saved you a lot of time. If you need any further assistance or more resources, don't hesitate to ask!

Ghana
1 review
0 helpful votes
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AWESOME
March 22, 2024

I just love the ease of getting access to the documents

Date of experience: March 22, 2024
Betty K. LegalTemplates Rep
over a year old

We're delighted to hear that you love the ease of accessing our documents! Providing a seamless experience is important to us, and we're here to make your document needs hassle-free. Thank you for your feedback

Tennessee
1 review
0 helpful votes
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Excellent
April 1, 2024

Just what I needed due to some ongoing health issues, and this gives my family peace of mine.

Date of experience: April 1, 2024
Betty K. LegalTemplates Rep
over a year old

We're glad to hear that our service provided you with what you needed during your ongoing health issues. Providing peace of mind for you and your family is important to us. If you require any further assistance or have any questions, please don't hesitate to reach out. We're here to support you in any way we can.

SX
1 review
0 helpful votes
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AID
April 1, 2024

Your template has assisted me in formulating a professional letter. Thank you so much,

Date of experience: April 1, 2024
Betty K. LegalTemplates Rep
over a year old

You're very welcome! We're pleased to hear that our template helped you formulate a professional letter. If you ever need assistance with anything else or have any questions, feel free to reach out. We're here to help!

VE
1 review
0 helpful votes
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Last will and testament
April 1, 2024

It was very useful the sample provide in this web page.

Date of experience: April 1, 2024
Betty K. LegalTemplates Rep
over a year old

We're glad to hear that you found the sample provided on our webpage very useful! If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help!

New Jersey
1 review
0 helpful votes
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Excellent
April 1, 2024

I appreciate that form could be downloaded without living any personal data.

Date of experience: April 1, 2024
Betty K. LegalTemplates Rep
over a year old

We're glad to hear that you appreciate the ability to download the form without having to provide any personal data. Respecting your privacy and providing a convenient user experience are important to us. If you have any further feedback or need assistance with anything else, please feel free to let us know. We're here to help!

Malaysia
1 review
0 helpful votes
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Counceling form
April 1, 2024

Very useful.Will used this template for references.

Date of experience: April 1, 2024
Betty K. LegalTemplates Rep
over a year old

We're delighted to hear that you found the template useful! Feel free to refer to it anytime you need. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Florida
1 review
0 helpful votes
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Great Resource!
March 19, 2024

I found a document that will be a good basis for what I need to draft.

Date of experience: March 19, 2024
Betty K. LegalTemplates Rep
over a year old

Great to hear! If you need any assistance or further customization, feel free to reach out. We're here to help!

Nebraska
1 review
0 helpful votes
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An Excellent resource - at no charge?!
September 1, 2023

I wasn't aware that anything was this easy, anymore; except for the Easy Button, of course.

Date of experience: September 1, 2023
Betty K. LegalTemplates Rep
over a year old

We're thrilled to hear that our service made your experience remarkably easy and convenient. It's our goal to simplify processes for our users, much like the famous "Easy Button." If you ever need assistance with anything else in the future, please don't hesitate to reach out. We're here to help make tasks as effortless as possible for you. Thank you for your kind words!

India
1 review
0 helpful votes
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Instant download
March 30, 2024

Very much satisfied as it gets instantly downloaded

Date of experience: March 30, 2024
Betty K. LegalTemplates Rep
over a year old

We're thrilled to hear that you're very satisfied with the instant download experience! Providing quick and efficient service is our goal. If you have any further feedback or need assistance in the future, don't hesitate to let us know. We're here to help!