Its nice to have old films preserved to see our family from years past
Very happy with your service. I will be a a three time customer.
Haven't watched all the copies yet but so far so good. Looking forward to viewing on the cloud.
Received the packing box and sent in my tapes. No response yet. Packing and shipping was very easy.
This was my second batch and I'm just as thrilled as the first time with the delivery
Easy to use and a treasure to receive. Received everything promised and no problems
Legacy did a good job. It was a smart thing to do. Glad we did it.
Thank your for your prompt attention and quality service.
Everything was great; process was smooth; good results
Thank you so much for sharing your experience. I am thrilled that you love the files that we returned to you. Please let us know if you need anything else!
Our customer service team is available 7 days a week if there is ever anything we can help you with at questions@legacybox.com or by phone at 800-797-8210.
The best. Digitized what I needed and when I needed it.
Very good experience, easy to work with. Total communication through he whole process.
Hi Brian, Thanks for your feedback! We are so happy to hear that you had such a seamless experience with us. Thank you for choosing us to preserve your memories!
It was so nice to find those tapes and share them with my family. Thank you.
Hi Elaine, Thanks for trusting us with digitizing your precious memories. We understand just how important your family memories are and feel so honored that you placed your trust in us to handle such cherished items.
Just sending the stuff waited a couple months got them back perfect
Hi Tom, Thanks for your feedback! We are so happy to hear that you had such a seamless experience with us. We aim to deliver an effortless process to take the worry out of preserving your precious memories! We hope you enjoy sharing those memories with your family for years to come.
Excellent communication with this company, Do not need to worry
Very easy to use. They always have good sales and discounts.
Overview
Legacybox has a rating of 2.3 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Legacybox most frequently mention customer service, thumb drive and poor quality. Legacybox ranks 5th among Video Converter sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Steven, Thank you for taking the time to provide us with your feedback, We always strive to be as clear and upfront as possible regarding the services that we offer but your review has shown us that we can do better! We perform a 1:1 transfer, meaning the quality of the originals will be a direct reflection of the quality of the output. We do not offer editing or enhancement but the digital files you received back are free from any copyrights so you are more than welcome to edit the files as you see fit! Please reach out to our customer service team if there is anything else we can help you with. Questions@legacybox.com