Legacybox

I had read great reviews about Legacy Box, so I decided to try it out. I sent out old VHS tapes and audio cassette tapes to be converted to digital. I had sent these out before through an outside company that Walgreens uses. The quality wasn't that great, so I wanted to see if Legacy Box could do a better job. The videos were terrible! They are so blurry and poor quality. The ones that I got from Walgreens look better than the ones that Legacy Box did. It also took a few months to get everything back. One of my mini video cassettes (from an old video camera) was not able to be converted at all. It wasn't even as old as the other ones that I sent to them. I was very disappointed. It's not cheap either. I don't think that I would recommend Legacy Box.

My old 8MM tapes had been forgotten in our basement for many, many years - probably over 25 years. I heard about Legacy Box on FB and decided, "why not". I sent tapes in the pre-packed box that was sent to me when I registered. It took a while, which I expected, but OH what an amazing turn out when I finally received my USB drive. The 8MM turned out to be as far back as 1950, maybe older, my Grandparents Italian basement parties, my Dad going into the Marines, my parents getting married, and Christmas's from my baby years! I was crying after watching this amazing footage. I can't wait to share with my Mom, since she hasn't seen her own Wedding footage from 1963. Thank you Legacy Box!

I didnt expect them to edit my stuff but I also Didn't expect them to give me a two hour dead file for 11 minutes of recording. It took over three months for my order to be transferred and they don't do anything but digitize it. Over half my order was too low quality to digitize (not their fault) but they didn't say anything until it was too late. Customer service is as bad as any company I've experienced period. Stay away!

It took 16 weeks to get my Legacyboxes. I sent in 6 VHS tapes. I got 12 CDs back. 4 were identical copies of 1/2 of one tape and 3 were identical copies of a second tape. All had the audio off track. The other 5 were blank and scrambled. What a waste of money. I will have to get all of the tapes redone somewhere else. Very disappointed.

It's as easy as putting the stuff in a box. All of our 16mm or whatever the size of that old film is from the 60's and 70's with no sound showing us in pigtails and crawling in the dirt because our parents weren't scared of the world yet. AND the recent digital video tapes that were better than the vhs-c tapes (which we had millions of) and the regular vhs gargantuan cassettes. Dump it all in and it comes back on a thumb/flash drive and you can share/YouTube and enjoy your old memories with out need for anything other than a computer. Legacy box was fast and high quality. Great work!

My wife had some old 8mm reels form when she was a little girl and I wanted to surprise her by having them converted over into a DVD. I had seen Legacy add on Facebook so I gave them a call. They worked well with me explaining all options which were available and pricing. It took a couple of weeks to get my package but when it arrived it was easy to follow instruction that they had enclosed. The reels were shipped back promptly and emails from legacy advised me on every steep taken. Refreshing to do business and get what you were promised. Thank you legacy. I'm sure the wife will be thrilled on Christmas day. Sincery. Ed Scott... Ashland Ky...

We sent in reel to reel tapes 50 years old not expecting much and if anything scratchy and staticky. We got just the opposite back. I think the results were clearer than what was actually recorded. We couldn't be more pleased with the result and the turn around was very fast. They claim 4 to 8 weeks but we got it back within 2 weeks. My 89 year old mother-in-law heard her late husband singing and playing the guitar the first time since his death. Her eyes shined! I recommend this company to anyone with memories to restore from tape.

My experience with Legacy Box was beyond bad. Their costumer service is terrible. The method of delivery and notification of delivery of material was botched repeatedly. I would never use this service again.

I had several VHS tapes that I wanted to convert. I sent 10 to Leagacybox. They were only able to convert 1. I had to prompt them to refund my money since I paid for 10 and only received 1 back digitized. They are not clear that by placing an order, you sign up for a subscription. Trying to unsubscribe is a difficult process.

I gave them 2 stars since my money was refunded but I will not use them again for any of my digital conversion needs.

We have had a lot of different media digitized by LegacyBox - 8mm film from as far back as the 1950s; VCR and audio tapes dating to the 1970s. I was a bit sceptical about being able to transfer them to digital but LegacyBox accomplished it successfully. It was wonderful to be able to show our children those films of their grandparents and parents from those years. And, it was fun to hear performances that I conducted - just great memories. LegacyBox has done well by us - turn around time is good, our digitized results have been excellent and I think that they are priced well. I highly recommend them. Larry Parsons

I had heard about Legacy Box on the radio and Everytime the commercial came on I received this promoting to send my tapes in. Them I came across a Groupon with a discount, and I jumped on it! I sent 20 videos to have them copied into MP4 format. My old camera would not work to view the film and I wasn't sure how they would turn out. I was truly amazed at the quality of the videos. They turned out perfect! They are so fun to watch again.
The company was great to work with and I got them back sooner than I was expecting. Safe and secure. They were great to send emails and keep me informed of the progress and mailings of my videos. I would highly recommend them to you.
Now I want to find some software to edit the tapes into small segments as they have multiple events that I would like to Separate.

1st set of slides were perfect - full picture and sharp -- second set of slides came back with a black border around them & not as sharp -- terrible, not a full picture -- you can't take this and go to shutterfly with them to get prints made because they will come out with a black border -- I called and was told to re-send them back in and they would fix - received my 2nd set back and they "still" came back with a black border on them causing the pictures to be smaller & they are not as sharp as my 1st set - called Legacybox and the lady told me that is the way they do it now even though it looks horrible and makes the pictures un-printable --- shame on Legacybox -- profits before quality

I ordered the box to have some vhs and camcorder tapes put on a cd for my gramma and grandpas memorial at the end of September. 1 cd was 44 sec of what sounded like a commercial with no video, 2 more cds had little to no sound and the picture was so dark in another that you couldn't even make out the people and no sound on it to distinguish what was going on. Very disappointed that there is no quality checking. I wish after waiting almost a month I could have been told that the quality of what I would receive was very poor. I will not use this company again.

Found some old 16mm films from 50 years ago... sent them in hoping that at least some of them could be saved. Legacybox did a wonderful job. So many memories were preserved and I am so thankful. Some of the films were so degraded that they could not be saved. Sent in 10 rolls and only received 3 CD's but I am grateful for what they could save and record for me... They also sent me emails to let me know how they were progressing.