Lazy Lullaby

Like the others who left reviews, I too placed an order from this company in January and have still not received my order. Have emailed customer service 4 times and have not received an update from them.
My next course of action is to contact my credit card company to see if I can have the charges reversed and to contact the BBB!

DO NOT BUY FROM THIS COMPANY! It is a total SCAM! I paid for 3 items, $70 dollars worth and after 3 months of waiting and emailing and waiting and then asking for a refund. Their response was this:
"Hello, We received your email requesting for refund of your purchase. Once an item is processed, we can no longer grant and process your request for refund. Thank you so much for your consideration and understanding on this."
THEY WILL NOT REFUND YOUR ORDER EVEN IF YOU NEVER RECEIVE ANYTHING! Come to find out this is VERY common for this company. They are scamming WAY to many people. This is not ok!

SCAM, SCAM, SCAM. I placed an order back in 12/30/18 and still waiting for the product to arrived. On 1/20/19 I received an email that due to the Chinese Year coming up the order was delay. On 2/13/19 I sent an email asking on the status of the order and received a reply that someone will contact me soon and if I didn't received a reply within 2 days to contact them. I sent inquiries on 2/24,2/26 and 3/2 with no reply from them. My last inquiry on 3/4 I received the below response:

Sorry, we were unable to deliver your message to the following address. Support lazylullaby.com:
550:5. 1. 1 The email account that you tried to reach does not exist.

So, I guess they blocked me from sending them emails, but I still receive promotions from them coming from that same email.

I have been seeing a lot of popups from this company on Facebook and while playing a lot of different games. Normally I refrain from online ordering from companies that I have never heard of but I was very curious about one of their products and decided to place an order. MISTAKE! First of all the site that places the orders is very deceptive because it adds all kinds of different things to your order without your permission and the order is placed without you even knowing it. There was never an opportunity to see the final checkout page or what the total amount charged to me was going to be or even which items I was purchasing. Although you start out ordering from lazylullaby, you end up on shopify.com. I wish I would've noticed this because I never would have proceeded because last year I placed an order through shopify that I never received even though I was charged for it. It appears as though shopify will process orders for any scammer with a website. Lazylullaby sent me an invalid tracking number & will not respond to any of my inquiries. So now not only am I left without the items I was eagerly anticipating I am also left with the task of disputing these charges on my credit card.