LawnLove

Today I got my first mow with LawnLove. My crew was very professional and did a spectacular job mowing and cleaning up leaves from last fall. I am definitely going to continue using them for all my yard needs.

Fernando did an excellent job with our lawn, which is kind of tricky because we have a steep slope and lot of trees. We fully recommend.

Hard worker willing to help u in anyway. Thank u so much for all you did today nd in the future. Awesome young man. Absolutely amazing

Robert did an excellent job. Great attention to details while cutting/edging. This is why Lawn Love is #1!

Lawn Love helped us get our lawn taken care of & it looks great. Highly recommend!
Nice to not have to worry about the yard!

Signing up with Lawn Love has been super easy! I was able to schedule the time and frequency of service and my lawn looks great!

DON'T MAKE THE SAME MISTAKE!

It's difficult to even give LAWN LOVE one star because they've failed to even mow my entire lawn a single time.

I should have looked here before contacting Lawn Love for mowing service.

After signing up, and agreeing to a three cut minimum, and letting them know access to my fence was limited to a 53 inch gate, I was assigned a "pro," and scheduled for service. After being rescheduled multiple times Oscar Bustos lawn care came out but only mowed the front indicating he couldn't access the back yard, even though they knew ahead of time what size my gate was. Why did he take the job if he didn't have the necessary equipment?

So I tried to get some sort of customer service, and after playing phone tag Megan, from customer support, acted very concerned, told me my job was important to them, and that she would get another crew out to take care of the job. In the mean time I had to mow our back yard, which was incredibly long by this time, and after multiple recent shoulder surgeries, which is why I was looking for a service in the first place. Still, Megan said I would not be charged for the first mowing, and I was then scheduled with RightWay Lawncare and Property Maintenance, 3-4 days later.

It's now been seven days with no rain or inclement weather, and RightWay Lawncare has not shown up, and our lawn has not been mowed AGAIN, and so I will have to mow it myself AGAIN.

Given Lawn Love's incredible ineptitude I will be seeking release from my three cut agreement, since they can't even do it right once. In addition to my review here, I will also be submitting a complaint with the Better Business Bureau.

They don't respond to emails the do not complete the job they leave the gates open and then charge you a long lawn fee.

He is always on time and provides great service. My lawn is always nice and neat. He always make sure that area is left clean.

I created a new account with them and schedule someone to come out within a week. I got a cancellation so waited until the reschedule date and got another cancellation. I emailed them about this with concerns that the grass will become overgrown. They told me they are sorry and want to ensure things are done correctly and gave me a discount on the mow. So I wait again the reschedule data. It rained for about 10 minutes, and other mowers were out that day but I got another cancellation. So I wait again for the reschedule and it has been several weeks at this point. I get another cancellation. I email them about this and they said they would talk to their "pro" and make sure the grass gets cut. They never mention my concerns about an overgrown grass at this point that stated clearly.

I get another notice on the reschedule date that the lawn pro is on site! Nope, I am working from home. No one is at my house all day. I then get a bill for a mow that just didn't happen. So I email them explaining everything to this point. They said once again they would fix everything and send someone out. My lawn is quite overgrown at this point being weeks after the initial attempt to get my hard mowed.

My next email from the company explained that my yard was overgrown and they wouldn't mow it without paying $122 from their "pros" quote. Ignoring this absurd situation, my yard was not worth $122 even being overgrown. This was a "go away" charge to get rid of me as a customer because their "pro" didn't want me. This wasn't even close to reasonable.

So they cancelled on me 4 times. Fraudulently charged me for a mow that never happened. Then they tried to get me to pay more money.

I am sure that some people have good experiences with this service because there are probably "pros" that do good jobs. But, if the company doesn't care who they are hiring as "pros" then you are entering a gambling game. My "pro" wasn't remotely communicative or professional. I was lied to at every point. They should pay attention to who they hire and work on being honest providers. I would stay away and just find someone local to trust.

Richard from LawnLove went above and beyond my expectations. Richard did a great job mowing, weeding and clearing the driveway.

Gary was respectful & nice. Completed my front yard as requested. Definitely recommend. My yard looks so much better. Thanks

Lawn looks great. Calvin was professional and precise when mowing my lawn. Glad I used Lawn Love. Thanks

You did a great job. Thank you for all that you do. I really appreciate you blowing the leaves from my driveway.

Be careful. Don't give your card in advance. They take money and don't do the work. They don't answer letters.

Good service from lawn love team. Brandon and his team did a good job. Lawn Love listen to customer requirements & provide service accordingly.

It's a scam. They bill you, do a drive-by, tell you they won't cut for reason x... then do it again