LawnLove

After having 4 consecutive services scheduled and cancelled by the provider due to "scheduling conflicts" I've cancelled services with Lawn Love.

Cancelling is a funny term because they've never actually serviced my lawn or even shown up to my property. But they have a "3 service minimum" and they're currently at 0 services provided.

This company lies about willing to aid when property is damaged by contractors they pair you with and accepts no responsibility if your property is damaged. The area to file a claim on their website is totally bogus. They do not vet the companies they pair you with. I ran background check on crew that damaged property and criminal activity was present in background report. When asked for info to assist in filing lawsuit lawn love would not provide business address only a phone number and email which is what I had to use to find an address to file a lawsuit. The company's terms and conditions claims to aid with arbitration but do not. The company stated I should work with the company that damaged property as their clients are typically reasonable…hard to do if the crew won't respond or speak with you or admit responsibility.

This company is so unreliable! They say they will come and then send an email" unfortunately the scheduled crew can't make it. We will reschedule " only been with them 1 month but for reference this email was sent out 3 x in a month! Very bad company. Stay clear!

We were using them for lawn service, but now they are trying to charge us for tree debris removal that never happened.
We actually paid another provider to clean up from the storm.
I tried to remove my debit card information from the Lawn Love people, but was not able to do so.
We asked for a quote from them and they provided one. I accepted the quote, but the service was never provided.
We told them that we are not paying their fee to remove tree debris when we have already paid someone else. They kept saying that we accepted the quote, so they will bill us.
This has to be a scam!

This company signs you on with a world of promises and then finds excuses to cancel and reschedule your service. Well guess what the grass doesn't stop growing because the company is unable to secure a pro to do the work. On the contrary it justs keeps getting worse, like when they send a company who really doesn't care if they miss half of your lawn while mowing, then they promise to return and the next message is "I'm sorry your pro is longer going to service your property we'll start looking for another" It might be easier to buy a cow!

I went online this morning and found this company I spoke with Ms.Ines she listen and answered my questions she's very professional. She told me they would come out in 2 days but they came within 5 hours and they did a excellent job. Thanks again! This site will not let me upload a picture.

We hired them for one service and the guy that was sent used a solid bladed weedwacker around the house resulting in damage to our brand new siding. They asked for a quote then didn't respond for a couple months before finally saying they wouldn't be helping us. Contrary to their website customer satisfaction guarantee or their claims of being bonded and insured.

Haven't been able to get service in 4 weeks. One person rescheduled 3 times, we tried another who no showed. Had to text to ask what's up, he replied saying he no longer would service our area. Had to cancel my daughter's backyard party because he literally couldn't pay anyone that would show up. Extremely unprofessional and uncourteous.

The guy who did my lawn did it unevenly ( shearing it down to dirt in spots and completely missing other spots. It cant just be cleaned up. I now need to replant my lawn where it hot dirt in large areas. He said he wpuld do edging but didn't do it in the three times he came. It is almost difficult to make such a mess of a nice lawn in such a short time. They should pay the customer.

Was quoted 29.00 and billed 55.99. They did half of the job never did the back yard. I sent 4 text messages letting them know they did only half of the job but no one responds. Refund the money you charged.

Went on the Thumbtack app. And was given the option of this company. Their prices are sky high. They demand a 3 cut minimum booking. However, on their website they say a one time is available. They take your credit card information. They sent a crew who used old equipment who left rows of grass between the cut rows. They edged and chopped away too much soil and grass. They left an 8 inch row on my front lawn uncut because it was the neighbor's property except it was on my side of his sidewalk. No neighbor is going to come and cross his sidewalk onto my side. Then customer service you can never reach. All their employees are from different countries and difficult to understand. I would spend at least over 2 hours on the phone for 4 days trying to explain to these people what had been, Then they made a decision to decide when they were coming back which was not a day I would be here to watch them. They send you emails that you are not able to respond to. They tell you to go to their app and fill out the forms and speak with their gnomes! I could have had my grass cut 10 times for all the grief I spent online with their so-called gnomes. I had to notify my bank and tell them of the fraud and close out my card. They said they would return my 60 dollars. Who knows. Each time I spoke to a gnome, as they so insult their employees and name them this. A gnome gave me a different story. I will report this to the Illinois Attorney Generals office consumer fraud division and my bank will go after them. All of this grief for a 4000 sq, lawn. Never hire this company and stay away from Thumbtack.com!

The crew does a great job. My lawn always looks amazing after lawn loves service. They never leave a mess for me to clean up, and the trim work is always on point. I would recommend they're services.

I ordered a lawn service and I'm very impressed with the first cut! I didn't have any special guidelines and Travis went above and beyond, weed eating and edging were obviously done, and my lawn was mowed nice and even with no grass clippings in sight!
I usually like to mow my own lawn but have been struggling to find the time with all my other obligations, and this service is prompt, affordable, and very professional. I'm sitting outside and enjoying my space without feeling guilty for not mowing it this week all thanks to Travis and Lawn Love!

I live in Boca Raton, Florida and have been a customer of Lawn Love for about a year and have received excellent service every two weeks. As the attached pic shows we have a relatively large amount of grass. Jeremiah is up to the task. Their customer engagement model is state of the art.

I used Lawn Love to manage my rental property yard. It is super easy and very affordable. The assigned crew has done an excellent job and I'm very happy with how the property looks. The interface is simple to use and modify services. I'll definitely use them again!

I am a new customer who is extremely satisfied. I was unable to maintain my lawn any longer and found LawnLove online, I read the reviews, got the free quote and set up service. Bryce came out by and made my yard beautiful again.

Excellent communication and service. The backyard was a mess from the winter storms. All leaves and brush removed, bushes cut back as requested. Front and back lawns mowed to an asthetically pleasing and little dog friendly length. The edging looks fantastic. Bravo and thank you!