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Same as other reviews, last minute cancelling because they don't have labor. When I called they admitted that even the rescheduling they proposed was not reliable, as "short on labor". We need reliable service, not a "maybe some day" offer.
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If you are a masochist, hire this service immediately. Otherwise, stay away. Too much to say...
Do not use this service if you value your sanity. For 6 months they charged me $200 a month to...