Overview
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Well pleased with the documents and the extra help.
The process for entering data the first time is not bad. The process for making changes is horrid.
Please add additional lines/page for customized terms.
Hello Brenda,
We appreciate the 5 star review. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am- 7 pm ET to assist you.
Regards,
Divine
Customer Support
My questions answered and problem solved...
My questions answer and problem solved...
Very easy to understand directions, easy to pay and print
Hello Richard,
Thank you for the 5 star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I think it was great, like it because it was easy to use.
Hello Cynthia,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Very easy to use this guided form and reasonable pricing!
Hello Steven,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
So far so good. Easy and direct. Document looks good
Hello Ralph,
Thank you for the feedback. We are glad you are satisfied with your document.
Regards,
Divine
Customer Support
Excellent I am very satisfied with your proposal and explanations.
Hello Melissa,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Clear and concise instructions make it A LOT easier. Thanks!
Hello Mike,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Easy and straight forward with ability to add additional information
Hello Anna,
Thank you for the positive feedback. We appreciate you using LawDepot.
Regards,
Divine
Customer Support
No problems, Rep. Was very helpful. In solving my issue.
Intuitive website made it easy. Just what I was looking for... Thanks
Quick and thorough process for creating certificate of organization.
Hello Hannah,
Thank you for the 5 star rating. We appreciate you using LawDepot.
Regards,
Divine
Customer Support
MY NAME MISS SPELLED IN ORIGINAL DOCUMENT, I ASK FOR IT TO BE CORRECTED. THE DOC. SENT AGAIN WITH SAME ERROR!
Easy to resume activity from where I left off last year.
Hello Steven,
Thank you for the review. We've made the website user friendly as possible.
Regards,
Divine
Customer Support
Outstanding service and very easy to establish, highly recommend it.
Hello Willie,
We appreciate the recommendation. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Super. Bit confusing over membership choices, but I made it through.
Hello Megan,
We appreciate the review. If you need assistance in the future, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 a.m. to 7 p.m. ET.
Thank you for using LawDepot.
Regards,
Divine
Customer Support
Directions were pretty easy to follow.
Thank you Cynthia fo providing such great service. I will tell my friends about your site.
I like this website. Residential lease is very easy to create online.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
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- Los Angeles, CA
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jerry,
We are sorry you are having a hard time with editing your document. Please contact Customer Support to assist you at 1-855-231-8424 Monday to Friday 8 am - 7 pm ET.
Thank you for your feedback.
Regards,
Divine
Customer Support