lastminute.com

They don't give you options, just tricky options so when you click there's no turning back.

I wanted to cancel a flight within 48hrs from 600€ they told me on chat they could refund me 160€ in ticket voucher.

Scam.

Not worthy guys. Don't you dare be like me.

Rang them up to explain there was a mistake. The chap said, all he could do was give me a credit note. I explained the situation again, again sorry all we can do is give you a credit note. To use back on their web page. I then said ill speak to Pay pal as that who I paid through. He then cut me off. Great customer service. Not.
Now going through PayPal and bank to cancel this whole crazy ordeal never use never go near. Cancel their web page from you google.

I booked through Lastminute.com a return flight which was later cancelled by the airline due to a schedule change.

I contacted their customer service and they promised to refund the whole amount. But later they kept for them a 20 euro processing fee (for some unknown reason...). It is over the 15% of the amount I payed for the flight...!

I tried to contact them various times to ask for further details but I have only received a couple of emails with no meaningful replies and then they stopped to reply.

Hidden processing fees + misleading and poor customer service = STAY AWAY FROM THEM!

Lastminute.com should not be used under any circumstance. Very dishonest company!
I have no idea how they can legally operate in the manner in which they do.

Please folks dont get burnt with LastMinute.com It must be avoided. I also have been told that expedia.com is in fact the owners of lastminute.com

So it best to avoid them both.

Expedia.com and Lastminute.com is the same company. Please avoid. If i could give zero stars i would have done so.

I booked an apartment in The Grand Mill, Bradford, for the nights of 4th and 5th May 2019. When I telephoned at about 4.45 pm, it was to find there had been a double booking and I was moved to a student accommodation block which had a minute, en suite bedroom and a shared kitchen, which lacked most everything by the way of cooking and eating, including forks and drinking glasses; big pans; vessels in which to microwave produce; dessert spoons and bowls. I was told that all the 'apartments' had a shared kitchen but this was not what was advertised on the website, or confirmed as being the case on my booking confirmation email. It quite spoiled my activity on the Sunday. Looking at the website now, it gives different prices and makes it clear which is an apartment and which is a bedroom with a shared kitchen. I wish to complain to lastminute.com but can find only a continental, telephone number and no email address. I intend taking this matter further as misrepresentation.

The worst experience I've ever had! Avoid it at all costs, even if you have to pay twice the price for your tickets. They canceled my booking two months after my reservation, claiming that the airline had no alternative flights, despite the airline confirming the opposite. All they tell you is that the system won't allow them to do anything. I ended up having to pay three times the price for my ticket. And now, after three months of sending numerous emails requesting a refund, they are offering me options to credit my account instead of providing a refund.

Very bad service, I requested a change on flight date so my Mom could flight with my grandmother (as she cannot flight alone) and took one month to send me an answer.
The price of changing the flight was more than 824 Euros (just the way back). I checked in the airline and the price was 408 Euros! More than double the price, awful service! If I would have booked the flight myself when I started the change request, I am sure would have paid less than 400 euros in the airline directly. Never ever will buy a ticket with a third company! Better do it directly with the airline, even if they are a few Euros expensive at the beginning, the service is worth it and at least you know the airline will support you with changes and money back if something happens.

I have purchased a vacation which supposed to be fully insured, hotel were showing refundable up to the vacation point, flights shows free cancellation, and car rental as well. After Government move the destination to amber list which makes it not legal to go for vacation, I have cancelled the vacation as requested on the panel for a refund and then no one get back to us and when I have contacted them by phone after so many tries the agent just said that it is ok and under processing but it takes longer due to COVID19. I had to go to my bank to have a charge back and bank informed me that they have rejected the charge back without addressing the points we have made for cancellation.
They are scam, just collect the money and for sure they will ran away and file bankruptcy when take more money from hard earning people like us.

Worst company! They lie that cancellation is free of charge. We had booked a flight with the hotel and had to cancel due to personal reasons. The whole thing was supposed to cost €2,100, and they asked us to pay €1,330 for cancellation, because apparently Ryanair charged such a fee. How much did the hotel cost for a week's stay for 4 people with full board, €800?! Fraudsters