On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lashkaraa has a rating of 2.6 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lashkaraa most frequently mention customer service, tracking number and credit card. Lashkaraa ranks 11th among Indian Clothing sites.
We monitor reviews for authenticity
My daughter had to attend a birthday party, she usually has an affinity towards western dresses and doesnt wear ethnic outfits. A friend of mine recommended Lashkaraa online stores. I browsed through it and found some of the most fascinating collection of palazzo salwar suits. Shes young and bubbly and here we found just the right kind of ethnic yet a jazzy youthful design, which suited her taste! Thanks to Lashkaraa.com
I still can't get over the fact that is coming would sell their customer's account to a collection agency. A collection that doesn't communicate with with customer, doesn't send them any notices or make any phone calls. If you make a purchase using your credit card they will get all your personal information and file a collections report to your credit! Personal experience! I made a purchase in 2015, and now I am being told Lashkaraa sent my account to collections and reported to my credit.
I had joined a new company and had to attend a formal party in the office. Because I was new to the city and was unaware of the different shopping locations to venture, I started finding an online store. Suddenly my eyes spotted Lashkaraa.com. Here I found the trendiest collection of party wear sarees. I found a ravishing crepe chiffon with intricate embroidery and lace work. I feel I was blessed! Lashkaraa.com just made my day!
My friend had shifted for US to Delhi last year, to attend her sisters wedding. She didnt have any decent Indian outfit to wear for a wedding. Then I told her about Lashkaraa.com and its lovely collection. Luckily she found her best fit for party wear Anarkali suit and wore it happily.
I found a ravishing crepe chiffon with intricate embroidery and lace work.
I placed my order on November 1st and the site said it would take 21 days for the dresses to arrive. I am traveling out of the country next week for weddings that I purchased these outfits for and I have no clue whether they have been shipped or not. When I check my account, it simply says "processing". I've emailed them 4 times with my order number included and called them once during the correct times. NO RESPONSE! I haven't gotten any messages at all. I spent $770 on these outfits that I probably won't even wear. I'm SO frusturated. What kind of horrible customer service is this? I feel like I've wasted my money and will not be ordering from this website again.
Hi Lashkaraa! I want to tell you this dress was my first order from your site and it was absolutely stunning! I received multiple compliments. It was beyond my expectations. Thanks again!
I wanted to say thank you for this amazing outfit. I got so many compliments! It was just like the picture and it fit so well. The color, fabric, and embroidery were great quality. I also got very quick replies through email and my outfit arrived on time. I will definitely be ordering from you again
I wish I could give Lashkaraa 0 stars as they have completely failed in every regard. First, the beautiful anarkali on their website looks absolutely nothing like what I received. The materials are cheap, embroidery is coming apart at every seam, and there was a large hole in a very visible place. It took weeks to reach someone in their customer service and after sending photos, they blamed the shipping service for the damages. Do yourself a favor and don't waste your money on Lashkaraa. At Lashkaraa the low prices are truly a sign of low quality and terrible customer service.
Thank you Lashkaraa for my beautiful did outfit, looked exactly how it did online, i will be back!
Thank you, the dress i received look exactly like it was shown online and i am in love.
Thank you lashkaraa for another beautiful suit! Quality is great and I received so many compliments, looked exactly like the images as always.
I was so happy I finally ordered 3 outfits for my brothers wedding just received them all and let me tell you I'm beyond pissed! The material is so cheap, they used the wrong color threads to attach my sleeves and it shows the stitching is already coming apart right out the package haven't even tried it on yet. Looks nothing like the picture at all. Now I have to go shopping in person which I was trying to avoid. No wonder they want your US dollars because they are doubling if not tripling your money. Never again will I purchase anything from them again! I wouldn't even give them a star but can't post this without it
Hello Ash, please provide us your order number so we may look into this issue. We do not receive such complaints from our customers regarding our quality and prices and we would like to look into this issue. Thank you
My order has been In Production for the past 25 days. I was told I would receive it by August 1st 2016, when I initially placed the order on July 8th, 2016. After inquiring about the delay, I was then told it would be dispatched on August 2nd... ofcourse it was not. Now I'm in a predicament. I have to travel and due to their delay in production, I must change the shipping address to my hotel, but I'm not even sure they will actually ship it on-time.
After receiving the wrong order 4 days ago (which left me with nothing to wear on eid), I've been trying to contact Lashkaraa to figure out where MY order went and how I can go about returning the order I received! 4 emails and 1 phone call later, I am still waiting to hear back! Of course I've already got charged for my order, which I never received!
What kind of business is this?!? I'm so disappointed, that I'm not even getting the minimal customer service everyone should be entitled to.
Hello Rosemeen, we are only in office between the hours of 10AM-7PM IST, M-SAT (excluding holidays). Please provide your order number and we will look into this issue ASAP once in office. Please be sure to email us images of the order received, alongside the shipping invoice so we may investigate the same with DHL. We apologize greatly for any inconvenience.
I always find such great deals on your website! If I bought this new style anarkali here it would cost over $200 especially with all the embroidered and embellished work on top. Fortunately for lashkaraa I got it for less than $70. Thank you!
Beautiful outfit and perfect sizing for a petite person like me! Thank you, Lashkaraa! :) & such great customer service too!
When I first saw this product it was a must to buy and it turned out to be exactly the same as it was showed. It fitted just right and the designs were so intricate that it was perfect for the wedding and reception I was going to attend. Dresses from this website is a must to buy!
As soon as I received this dress I instantly fell in love with it. I knew that it would fit me. And when I tried it on it was perfect. Every inch was fitting and it looked absolutely stunning. The detail on this dress was so unique and I've never seen anything like this before. I definitely know I'll order from Lashkaraa in the future again!
Honestly if you want great customer service and a on-time shipment please don't even bother coming on this website.
Hello Sam, please provide your order number so we may look into this issue. We cannot help you without an order number.
I should've listened to my sister in law who ordered two dresses last year from lashkaraa and said that the material was very poor. I fell in love with the Shilpa Shetty bottle green flora suit online and decided to purchase it anyway. The shipping took forever but when I eventually received it the material was horrible, felt rough and ridged to the touch. I complained to the company and didn't get a response back until over a week. They asked me to ship it back to them but they will hold 10% back for the return! I've inquired about shipping and it cost $80 to $90 to ship back! So if I ship it back I would be paying $250 and they are only going to refund me a misally $125! So I am stuck with a suit that I'm never gonna wear! I will never order from this site again!
Hello Reena, we are sure to list the material for all our products online (i. E.: Faux silk, Pure Silk, Raw Silk, Pure Georgette, Faux Georgette) etc. the material for the product you selected is raw silk as noted online, which is noted to be a rough material (pure silk has a more smooth feeling to it). As noted online, refunds for store credit do not have any fees deducted however refunds back to your card will incur a 10% restocking fee. We are sorry you did not have the best experience with us however we do note materials for all products online in their product descriptions alongside the prices and embroidery descriptions. We have dispatched this item in the same material as noted online, and this is why we are sure to note materials online for all our garments which we sell online so our customers have a clear idea of the material.
Answer: I agree with jasmine s! They are truly awful. I am not just saying that. I ordered a suit 3 months before a wedding and received it 10 weeks after the time of delivery and that was after hounding them for weeks. Even then, they only sent one of the suit and it was in AWFUL shape. I had to return it. They didnt cover the cost of return. It cost me $50 to ship it back and they claimed to never receive it and I never received my refund. They are horrible and deceitful. Please dont go through them!
Answer: Hello Soraya, we ship thousands of orders on a monthly basis. To err is human - and we try to keep complaints to a minimum with our service. However, sometimes a customer will order custom stitching and measure incorrectly and have problems with the suit's fitting upon arrival. We do state that custom stitched items are final sale online for this reason. Customers are more likely to comment on a negative experience than a positive one. For example, look at Forever 21, Jabong, Myntra reviews online - all are great companies, but when delivering so many orders on a monthly basis, there will at times be problems. With so many orders being shipped, errors cannot be eliminated altogether. We do try to learn from each mistake and try to improve our products and services based on customer experience feedback & repeat customers notice the speed of change / improvement in our ways & speed of change / improvement on our website. If you may have any questions, please do not hesitate to email us at info@lashkaraa.com
Answer: DO NOT BUY FROM THEM PLEASE. THEY DO NOT KEEP THEIR PROMISES. PRICES MIGHT BE OKAY ISH FOR SOME OUTFITS. SCAM
Shop for designer salwar kameez with latest celebrity designs, including anarkali suits, dresses, lehenga cholis and sarees only at Lashkaraa
Hello, could you please provide your order number so we may investigate this issue? We require the order number to confirm the issue and investigate further. Thank you.