LashkaraaReviews 288

I ordered a beautiful micro velvet anarkali suit from Lashkaraa for my sister's wedding reception in India. The suit was $245 USD including stitching and shipping which seems like such a bargain considering the quality I received. It was simply brilliant. A store here in Artesia would have charged $600+ for the same product... so glad I found Lashkaraa and now no longer have to make trips to Cerritos for my occasional Indian outfit fix! Will be ordering more and will recommend them to my friends and family.

HORRIBLE CUSTOMER SERVICE! Waited over a month to receive the suit and when we tried it on, it was a few sizes too small! Tried to arrange for it to be fixed but Praveen (person who works there) admitted it was their fault after a few emails back and forth and said they'd send us a prepaid shipment label to get it altered. We didn't want this as we didn't want them altering the same material to make the suit bigger and we didn't trust them to do a good job anymore. We asked for a store credit and they now want us to pay for return shipping saying we denied their solution. They only gave us 1 solution out of their 3 and their policy clearly states that if its Lashkaraas fault, they will pay for return shipping. Praveen is now saying they do not offer return shipping even though it is clearly stated in their policy. After going back and forth for nearly 2 weeks, I've realised why they don't allow any comments on their facebook page. They have the worst customer service. Even blocked me from replying to them on facebook through Private Messages. Do yourself a favour and DONT BUY FROM THEM! They change their return policy to suit them. Not customer service orientated at all! Now stuck with a suit we cannot wear!