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Lashkaraa Reviews Summary
Lashkaraa has a rating of 2.6 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lashkaraa most frequently mention customer service, tracking number and credit card. Lashkaraa ranks 11th among Indian Clothing sites.
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UPDATE 24/10/2015:
After Lashkaraa responded to my original post saying I haven't provided them with an address, I sent them a private message to let them know my address was definitely provided and I have proof of it in my email. The fact that I emailed them several times bend they even slotted my products and no one asked me for an address or a contact number proves my point further. They asked me to email them again to the same email that I used to contact them over three times only to be ignored, so I suggested that they provide me with a more direct email address to contact as the generic one is a waste of my time, or to contact me on my number which I provided. It's been almost three weeks since I sent that message to them, and again, unsurprisingly, I have been ignored. This just shows that they only responded to try and blame me for their substandard services, which is the only thing they're consistent at. This only further confirms what I have written above, so if you ever think of spending money at Lashkaraa think 10 times before you do it, because you will never get your money back! A completely appalling excuse for a company!
Do not order from this company they make false promises which they know they cannot achieve. They promised me I would have my eid outfit on time knowing that I wouldn't. Four days before EiD they let me know that one of the fabric materials I ordered came in defective and my other outfit had not even been sewn yet. They let me know that my outfits had been shipped on the day of eid as if they were going to be some use to me then. Parveen from customer service kept giving me the runaround making me feel like my clothes are going to arrive on time but the end story is I had no clothes on eid thanks to this unprofessional company. I told him no need to ship the clothes and to give me a full refund at least they got that part right.
This dress fit so perfectly! Loved it so much for my best friend's wedding! Thank you so much! I was so afraid to order online and have an outfit custom stitched, but you guys proved me wrong with the outfits I ordered! Can't wait for my next order!
This company is dishonest, incompetent and has terrible customer service.
I ordered two outfits. One outfit arrived 4-5 weeks after it was due to arrive after several emails I sent to the company inquiring about the status of my order. The second outfit had not been shipped at that point (thank god!) and as soon I received the first outfit and saw how terrible it was, I promptly cancelled the order for the second. I had requested custom stitching. The stitching was completely off. It did not fit by a long shot despite the proper professional measurements that I had provided. After I received the outfit, I emailed the company demanding a full refund. I was told to prove that the outfit was not tailored to instruction. I then took photographs of the outfit with a measuring tape to show how off the measurements were. I was told that I could ship back the outfit but Lashkaraa would not cover the cost of shipping and would only refund my money upon receipt. I emailed with them back and forth requesting that they cover the cost of shipping from USA to India since the product was being returned due to fault on the part of the manufacturer. The company flatly refused. The outfit cost $40 to ship with USPS. All other providers were charging $150, the cost of the outfit. I mailed the outfit back. It was lost in transit and Lashkaraa never received it. I was out $190 and nothing to show for it.
When i tried to review this company on their instagram page, instead of responding to my concerns they immediately deleted my comments and blocked me.
This company is awful, terrible and unprofessional. Do not waste your time and money.
I ordered a Sari from Lashkaraa - custom stitched - and it came out perfect. I'm happy with my purchase and will definitely be coming back for future purchases and recommending to my friends and family. Thank you Lashkaraa!
This website is absolutely unbelievable. Before I ordered my outfit for my engagement I emailed Lashkaraa and asked if I can receive my order before August 1st. They said yes they can and that after I place my order they will leave a note to have my dress delivered on time. That was on July 4th. July 19th comes around and I ask if my item was shipped or not and Praveen whom I assume is their representative answers my email on the 21st and said that my item will be "dispatched tomorrow" and once it is they will give me the tracking information and they assure me my item will get here before August 1st. I haven't heard from anybody since then. I haven't received any tracking information and on my profile on Lashkaraa.com the status says, "processing", what ever that ‘s suppose to mean. Well I am leaving this review on July 29th and let me tell you I am in no way satisfied with this company and thanks to them, it looks like I will be underdressed to my own engagement party. I've looked at the other reviews and seen Lashkaraa respond to others trying to justify why their customer experience was sub par but I'm seeing WAY too many negative reviews to think that it's a simple slip up. I wish I ordered elsewhere. If this review is erased, I will repost it. If I'm blocked, I have social media and I will let everyone know how I feel about this company. You just cannot treat a customers experience in such an unprofessional manner and ignore them when they try to communicate with you. My order number is *******. Not sure what can be achieved between now and Saturday if anybody working for that company see's this review. Well there goes about $200, hope you're happy with yourself Lashkaraa!
Hello Alia, your ordered item did have a 31 day processing time as noted on the product page for your order placed on July 4th. We had promised that the item would be delivered before August 1st, which it will. A shipment confirmation email was sent out earlier today as well for FedEx Internarional Priority. You will be receiving your order on Friday itself. Tracking details are as noted below:
https://www.fedex.com/apps/fedextrack/?tracknumbers=774158326980&cntry_code=us
Had issues with getting the product shipped out on time and was told by many people that it would be shipped out on a certain day AFTER they made me wait longer than the promised time. THE ITEM STILL HAVE NOT BEEN SHIPPED. On my review below the rep was trying justify their actions when they are actually falsely advertising! Don't ever purchase from this site. My item still have not been shipped yet. I will be posting pictures and screenshots of everything soon!
Hello Nargis, your order was placed on July 5 and the ordered item is noted to have a 21 day processing time (as noted on the product page) Your order is still on time for dispatch and will be dispatching on Monday. We are sure to note all expected processing and dispatch times before order placement. Shipment time is noted as 4 business days after dispatch as listed on our Shipment Information page. As your order was placed on July 5 for an item with a 21 day processing time frame, your item is still on time for dispatch and is not at all late. We are always sure to notify our customers of any expected relays and this order is still within its processing timeframe.
I had ordered for the first time from Lashkaraa for Eid. I had ordered three outfits for my sisters and I. The outfits were promptly delivered within 2 weeks and I will definitely be ordering again. The quality of stitching was great.
I see that not everyone is posting great reviews here but I will only share my own personal review. Forever 21 is also a lovely company however ironically has so many negative reviews online. Don't let a negative review affect your decision of ordering from here as everyone always has a different experience.
I ordered 2 suits for Eid, for my mom and I, on 5/10/15. It is 7/12/15 and i have not received either outfit. My Invoice ID # ******* and the order total was $136.00. Parveen from customer service said 1 of the suit is dispatched and on its way while the other is still not stitched (I ordered standard stitching). Eid is in 4 days and I'm sure I won't receive my outfits. When I asked for a refund for the suit that is not ready yet, Parveen just gave me the run around. I wish I knew how bad they were at stitching and shipping, had I known beforehand I would never have wasted my time and money. I am so sad that I won't have an Eid outfit this year. C'est la vie.
The pictures you see on the site are not the dress you receive. You get a fake imitation copy of the dress made with cheap fabric. I posted a review on their Instagram site and they deleted my review and blocked me. I have seen others post comments before about their orders on Instagram as well and I later see it get deleted. They are trying to hide the truth.
Hello Sarah,
Could you please provide your order number? We, in no way, try to hide any truth. We also post GENUINE pictures of our customers who mail us images of them in our products from time to time and also have a third party review service (Yotpo) which only collects reviews from genuine buyers on our website. We would appreciate if you could provide your order details so we may investigate this issue further.
I ordered a beautiful straight cut suit from their India Modern collection. The suit itself is beautiful and i was very much impressed by their quality but I just wish delivery time was faster - it took about 3 weeks from order placement to delivery.
Simply superb... Great collections at great value. Loved my order and will definitely be ordering again!
Lashkaraa carries some great collections with celebrities such as Priyanka Chopra, Shraddha Kapoor and more. I ordered the Priyanka Blush Nude Anarkali (great quality!) and the Shraddha Black Frill Anarkali. Quality for both the items is good. I had ordered the items with my measurements. I had initially submitted the incorrect measurement (I had put the bust for 22 inch round) but Ak$#*! from Lashkaraa mailed me and informed me my measurement was incorrect. Ladies, if you are giving your own measurement; make sure you absolutely know how to measure yourself or have someone else measure you for a custom order! They will stitch the suit only to the measurements you provide for custom orders and if anything is wrong with the measurements you provide, that's not their fault! For this reason, they only accept returns for standard stitched items and custom stitched items are not returnable. I will definitely be ordering again and recommending to all my gals!
I wouldn't recommend my worst enemy to buy from Lashkaraa! My order came after 3 months (note: only part of my order came, still waiting on 2 more items). The dupatta was ripped in places, the material is not what was advertised, the stitching quality is disgusting (I could probably do a better job and I know nothing about sewing!). I spent over $500 and I have never regretted it so much in my life. Please DO NOT shop with them!
Hello Sameera,
Could you please provide the order #? We have searched our entire database with your name and only found one order - that too, for one item which was dispatched in February. We have not found any order worth of 500 USD and that too of three items with your name in our database.
Awaiting the needful so we may proceed further. Thank you.
The clothes are of high quality. For $10, stitching is very good. Will be back for more.
The price you pay for the quality definitely makes Lashkaraa a bread winner. Upon receiving the garments, you will be blown away by the quality of the items - and the price will keep you coming back. Ordered once and no regrets, will be ordering more!
I ordered a beautiful Shraddha Kapoor Royal blue trail anarkali from Lashkaraa and the quality was PERFECT! Price is very reasonable for their garments and quality is simply superb. Have reccommended to my friends and family and will definitely be ordering from here again!
I love my outfit from Lashkaraa. The price for the quality was reasonable. Will be ordering from here again
The outfit I received was not as pictured and quality of work was not there. They did not help me solve the problem with the outfit either
I visited this site and was awed by all the beautiful stuff they have... everything is gorgeous. I ended up ordering an anarkali suit from them on 26/01/2015 thinking it will reach on time for my engagement (a month away) but now it is approaching 2 months and I am yet to receive my order. I am so disappointed by their service. When I emailed the website they keep telling me that my order is in the stitching process (I ordered standard stitching). These are their exact words:
" Your Preet Pink and Blue Net Anarkali is in stitching process. Once received we'll dispatch your order at the earliest."
I commented about their service on the instagram page but they just deleted my comment. I am so disappointed. Gorgeous stuff but horrible delivery and costumer service.
Hello Vedo,
Your order has already been dispatched and delivered via UPS. Please view the tracking details here:
http://wwwapps.ups.com/WebTracking/processInputRequest?HTMLVersion=5.0&error_carried=true&tracknums_displayed=5&TypeOfInquiryNumber=T&loc=en_US&InquiryNumber1=1ZA6796X0462253771&AgreeToTermsAndConditions=yes
A shipment confirmation was also sent to the e-mail address provided by you at checkout.
From the business
Shop for designer salwar kameez with latest celebrity designs, including anarkali suits, dresses, lehenga cholis and sarees only at Lashkaraa
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amal, please see the below tracking details. http://www.atlanticcourier.net/tracking.aspx?txtawbno=319817#Tracking We ask clearly on our website that correct address be provided at checkout else we will not be liable for any courier Mis deliveries or non deliveries. The correct address was not provided by you hence the shipment was destroyed by the courier. Also at the checkout process, you will notice we ask for a phone number which you did not provide. When Atlantic Courier tried to reach out to you for more information as well as members from our team via email, you did not respond. We are sorry you had this experience however we did fulfill your order however the incorrect address information was provided only by you which we cannot be held liable for. However, still please email us at info@lashkaraa.com and we will try to get the same dress out to you at the earliest or arrange a refund.