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Lashkaraa has a rating of 2.6 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lashkaraa most frequently mention customer service, tracking number and credit card. Lashkaraa ranks 11th among Indian Clothing sites.
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Hi People,
I recently purchased one lovely designer Saree for my wife, as her anniversary gift. As she is enamored of online shopping, so I planned to give her a surprise. I bought one floor-length Anarkali Suit from Lashkaraa. It was an entirely new activity for me, but Lashkaraa made it simpler by supporting me with each and every step, from the starting to the end. Thank you so much Lashkaraa for everything. You made my day. My wife is delighted with her saree; she was looking very attractive on that.
Thank you so much for the extreme help and keep up the good spirit.
I am happy with my order and I loved the saree. It’s truly beautiful to wear and I am again going to shop from Lashkaraa New forever customer.
Lashkaraa thanks a lot! For the beautiful lehenga. It was an amazing experience to wear the lehenga on my sister's wedding. I was the show-stopper and everyone's eyes were on me.
Thanks a lot!
I am very happy with my purchase from Lashkaraa and will order again. My order looked exactly as it was pictured online once I got it in the mail. I have ordered from other Indian websites and got something which looked different than described online but I'm glad I went ahead and ordered from Lashkaraa.
I recently bought a salwar kameez from lashkaraa and I would say a high five!
What a dress! Thankyou lashkaraa for making me look so beautiful.
Last month I bought a designer salwar kameez from Lashkaraa and I say it was truly amazing and beautiful to wear. The quality was just as they promised. U truly lived up to my expectations. Thank you for everything.
A bride looks beautiful in a designer lehenga so am I. It was really a memorable moment for me to wear the lehenga bought from your site. What a design, embroidery and finishing. Hats off to you guys.
The dress material is very good and of good quality; very attractive color and my sister is very happy for her Anarkali suit.
Thanks Lashkaraa! For the wonderful Anarkali Salwar Kameez!
I've order several suits online from various websites but this is by far the the most unprofessional site I've come across, I have been emailing them time n time again an they refuse to give me an answer on when my order should be coming or a tracking number they took my money an now I'm more frustrated than ever as I need my suit for an event...
My suit was beautiful which I ordered from lashkaraa and the quality was great. Service was promp as well! I am happy with my purchase and will order again.
I saw this dress on lashkaraa and it was a must buy. I was in love when I received it and it was breathtakingly beautiful!. I received so many compliments at my cousins wedding :) thank you lashkaraa I love you! Will definitely be ordering more from you guys!
I purchased a custom order through Lashkaraa and their design team was great and very helpful throughout the entire process. Aamena was so kind and worked with me to create my bridal Lehenga within my budget. I honestly can't thank you guys enough and am so glad I chose to work with you guys for my outfit on the most special day of my life. When other vendors were quoting me sky high prices, Lashkaraa definitely saved the day by working with me in my budget.
I found Lashkaraa while hunting for a floral anarkali to wear at a friend's birthday party to match her theme. I needed the item fast however - within 10 days. I emailed customer service and Praveen was prompt to handle my request and confirmed the delivery before I placed my order. The item came within the time they told me and it was absolutely beautiful! Price was good, quality of the item was great and service was exceptional. I will be a continued shopper at this establishment for years to come. Thank you, Lashkaraa!
Service was good and i loved my suit. At first i was hesitant to order due to some reviews on here but im glad i ended up ordering. Will definitely order again!
The first time I ordered from Lashkaraa I received my outfit not too long after. However, I made a second purchase on November 9th and it is almost a month and I have not received my outfit. I have sent two e-mails and got no response. They took my money and never delivered my package. I am never ordering from this company again.
Hello Kim, please provide your order number and we will look into this issue ASAP for you. Our emails are generally responded to within 24-48 hours of receipt and if you have not received a response til now we may not have received your mail. Please provide us with your order number.
I have been waiting for my lengha for almost 2 months when they told me it would only take 15 days. I have sent numerous emails and messages and also tried to call the number which doesn't go through. They do not reply to anything. I ordered so long in advance to make sure I would receive it by my cousins wedding and 2 months still isn't enough. Worst place ever
Hello Navdeep,
Please provide your order number. All our emails are responded to within a 24 hour timeframe and we will check out this issue ASAP for you.
I have been waiting for over a month for my dress. I need it by this friday for my brother's wedding. I have sent so many e-mails and messages but there is no response. I tried calling and the phone is turned off. I want to cancel my order but can't seem to get to them in any way. I am so angry and frustrated with their customer service.
Hello Afrah, please provide us with your order number so we may investigate into this issue. Our office is indeed on and we are back in office as of the 18th of November. We had been out of office from the 11th to 17th of November due to Diwali holiday. We apologize for any inconvenience from our end. Please provide us with your order number and we will be happy to investigate into this issue for you.
I did order a dress 6 days ago and they charged my credit card the same day but I have not received a confirmation email yet. I have tried calling, the phone is turned off, I emailed and sent a message on Facebook, no response! This is my first time ordering from this website, not what I was expecting! My order number is *******.
Hello Shadi,
We are currently out of office due to Diwali Holiday since the 11th of November. We are back in office today (17th of November). The same was noted in an auto response email which all incoming emails should receive, all our social media accounts and emails. We apologize that you had this experience thus far however please consider that we have been out of office due to Diwali holiday. I have forwarded the same request to our team and one of our team members will get back to you within 24 hours. Thank you for your patience and we apologize for any inconvenience.
This website is very bad and makes false promises. I ordered a dress from this website and the material of the dress was very low quality and didn't look anything like the picture. The customer service was horrible as after replying to my email once they knew I wanted to refund the dress, the guy's name was Praveen and he was very disrespectful and rude. Never buy from this website it's fraudulent.
Hello Maha, please provide your order number as we cannot proceed further without this information. Thank you.
I honestly have no idea why there are so many bad reviews on this site. I had just received my Saree today and opened the package and it was exactly the same as the photo. The flatwork is beautiful and the heavy embroidery is precise. There are no loose threads on the garment. However I asked for the garment to be stitched and it came un-stitched. However, the saree is perfect so I don't mind that much. I would defiantly purchase from them again. Except maybe not pay for stitching..
Answer: I agree with jasmine s! They are truly awful. I am not just saying that. I ordered a suit 3 months before a wedding and received it 10 weeks after the time of delivery and that was after hounding them for weeks. Even then, they only sent one of the suit and it was in AWFUL shape. I had to return it. They didnt cover the cost of return. It cost me $50 to ship it back and they claimed to never receive it and I never received my refund. They are horrible and deceitful. Please dont go through them!
Answer: Hello Soraya, we ship thousands of orders on a monthly basis. To err is human - and we try to keep complaints to a minimum with our service. However, sometimes a customer will order custom stitching and measure incorrectly and have problems with the suit's fitting upon arrival. We do state that custom stitched items are final sale online for this reason. Customers are more likely to comment on a negative experience than a positive one. For example, look at Forever 21, Jabong, Myntra reviews online - all are great companies, but when delivering so many orders on a monthly basis, there will at times be problems. With so many orders being shipped, errors cannot be eliminated altogether. We do try to learn from each mistake and try to improve our products and services based on customer experience feedback & repeat customers notice the speed of change / improvement in our ways & speed of change / improvement on our website. If you may have any questions, please do not hesitate to email us at info@lashkaraa.com
Answer: DO NOT BUY FROM THEM PLEASE. THEY DO NOT KEEP THEIR PROMISES. PRICES MIGHT BE OKAY ISH FOR SOME OUTFITS. SCAM
Shop for designer salwar kameez with latest celebrity designs, including anarkali suits, dresses, lehenga cholis and sarees only at Lashkaraa
Hello Nadine, we've just checked our email inbox and see that you've emailed us thrice today - in hours of once we are not in office. We do ask for 24 hours to respond to all emails. You have emailed us at the following times: 9:18 PM IST, 1:36 AM IST and 6:58 AM IST. As noted on our site, we are in office between the hours of 10 AM to 7PM IST, Monday thru Saturday. Our customers are our topmost priority however please understand that we were unable to answer your emails as you emailed us on times when we are not in office and we are always sure to respond all emails within 24 hours of receipt as noted online. We will be in touch with toh shortly.