LashkaraaReviews 288

Very poor quality in product and customer service.
Lehenga looked like a petticoat. I paid $40 for expedited shipping, and they shipped to wrong address (that took some talent!). When I sent pictures of the poor quality, Praveen offered a refund but no assistance in return postage. If you can afford to invest some time and money into dealing with customer service (or lack of), it's a gamble to order from this site. If you are on a budget, don't have much tolerance for idiocy, then please go to another retailer.

If I could review for 0 stars I would. Not buying from here EVER.

I ordered a 'ready to ship dress' for which I received no update until after I emailed about the order status. Upon my email I was told it had dye issues and would be delivered late... this late delivery status was continuously stretched out over a month. After asking for a refund I have not yet received one in over two weeks, despite customer service claiming it would appear in a few business days.

Ridiculous website, awful business conduct...

I was initially very excited to buy from Lashkaraa. I needed a lehenga for a wedding in October. I ordered in mid to end August. Prior to purchasing, they informed me with the customization I would receive it by end of September. They would not give me an actual date. About 1.5-2 weeks out from the end of September I get an email saying my measurements may be "wrong" because the length is too long and to confirm. I wrote back saying that I an 5'9 and need the extra length so to keep the measurements. They reply back only to say that the length is too long and they cannot do it and to confirm if to go ahead with the order. I told them to go ahead with my original measurements. They did not reply for THREE DAYS until I sent another email. They had still not worked on my garment and simply said the length for the blouse and skirt exceeded their fabric. NO WHERE ON THEIR SITE DO THEY MENTION ANY CAP/LIMIT ON LENGTH OR SIZE. If I had known, I would not have wasted over a month. If they offer customization and make you pay extra they need to inform of their limits! I had to scramble a week before the wedding to find something to wear. So, ladies beware. If you are 5'9 or above or have any special measurements it is likely they will not be able to meet your demands... and won't say anything till 1-2 weeks before the delivery date. Not to mention, I probably had communicated with 4 different people and there was no consistency in communication. When I tried to call numerous times (within India business hours) no one picked up. I also waited several hours on their chat function for someone to respond. VERY disappointed with them.

The customer customer at Lashkaraa is horrible. No one ever answers their phones and they take forever to reply to their emails. After waiting for so long for my outfit because I need it for a wedding, they're material is CHEAP. It's nothing like the pictures they have on their website, it's a cheaper version of it. My top isn't the same material and pattern as my skirt. It's just a hot mess. This website isn't reliable, don't fulfill your needs and wants. I'm warning you don't shop here, it's not worth your money. My $400 went down the drain. Don't shop here, trust me on this one.

I found it very difficult to deal with Lashkaraa. I placed an order for my 2 daughters and daughter in-law for my son's wedding on August 27th. The items I ordered were needed by October 8 for an oct 11th wedding. We needed travel time. I started calling and emailing them the week of September 23rd. I was told repeatedly that I would have my order by the 8th. By lastly I was told it would be here by expedited shipping in October 4th. Guess what today is October 4 and I don't have my order. When I pressed for a tracking number I never received one. I still do not have a tracking number. DO NOT ORDER FROM THIS SITE. Now I have a wedding and no Indian outfits for my daughters and daughter-in-law. If there is a way to give negative stars on the review I would. I don't know how customer service people can lie!

Customer service has been telling me specific days my order will surely' be dispatched as I need this outfit for a special event in less than a week. Those days have been missed twice and now they are not responding. If you are purchasing for any event within 3 months of placing an order I urge you do not buy it from lashkaraa. You can not get a hold of anyone at this company and they have zero accountability. I've never purchased from a less professional company in my entire life.

If you don't want to waste your money and don't want to be treated like dirt then I would suggest to not buy any merchandise from this brand. They overcharge, have malpractices, do not inform you about the Late delivery and on top of that they only give you a week to return your merchandise if you dont like it. Also, it is not mentioned anywhere on their website or their email which is sent when order is placed that consumers have no right to return. I ordered a $115 dress with extra charges for stitching and it turned out to be an ugly looking one. Now they have declined to accept my return because I didnt initiate it within 7 days of delivery.
I would like to know that when they take 3 weeks to get my merchandise after taking my money then how comeI only get a week to return it. This is malpractice, lack of transparency and totally against consumer rights. I have already filed a complaint against them in FTC USA and I will not sit silent. If I can save even one innocent person from not spending their money on this fraudster website then my mission is accomplished.

I got money transferred to their account after lot of hard ways, because I wanted dresses for my wedding, they got my money and didn't send my dresses, they promised for refund and its being six month now, I am asking them for my money, now finally have lodge official complaint against them so that they understand that cheating and doing fraud takes you nowhere. Attached are the proof of their written statements. I have my *******rs stuck with these unprofessional people who have no sense of doing business. Stay away from such unethical sites!

I ordered the Light Pink and Gold Embroidered Gharara Suit. The piece was even more beautiful than the picture, really glad I decided to order from you guys!

Hi everyone! For something I purchased just online this lehenga is simply stunning! All my custom measurements were correct and I think the outfit is prettier in person! The staff are great too and communicated well with everything in the right manor! I will definitely be purchasing off this site again!

Perfectly stitched and high quality material. Delivery took a little longer than expected but it was worth the wait. Customer service is very helpful and responsive.

The dresses arrived on time they were like the pictures on the Lashkaraa side. The dresses came in separate dress bags. I was more than happy. I definitely would order more dresses. Thank you Lashkaraa

This company is a WHOLE SCAM. I never write reviews but SIS the poor way in which I was treated motivated me to write this. I ordered a dress 5/9/19 with the "by EID Guarantee" (LIES) meaning that if I didn't get my outfit by EID (6/4/19) they would provide a refund. I was contacted one week before EID saying my outfit was magically lost and if it didn't arrive by Eid day, I would get my refund. I waited the ENTIRE DAY of EID, did not get my outfit, no delivery from DHL came to my door. I emailed them myself to tell them to give me my refund which I am entitled to and they said "we are NOT LIABLE" bruhhhh. I didn't get my outfit until one entire month after and I paid $153 to get it on 6/8/19 WAY PAST EID. DO NOT ORDER FROM THEM. HONESTLY SAVE YOURSELF THE HEADACHE SIS.