From the business
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
Laser Co Reviews Summary
Laser Co has a rating of 4.5 stars from 616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 10th among Electronics sites.
Instant Feedback
Great website experience, fast shipping and even bonus goodies because I spent over a certain amount. Would happily shop again, thank you
Hay guys appreciate the quick service package arrived quickly and bulbs are working great
Very fast delivery. High quality cable, just as described.
Love it really good product, I'll take it with me next time when I go camping
Needed extra cords for car as was supplied type a and new cars are type c now days so extra length as well all working well so far
Right angle in 2m would have been nice as ends are long
Great product at an affordable price - quick delivery as well.
I stuffed up my order and ordered the wrong type of base. It took me a while to get a reply to phone messages I left but they eventually called me back the same day and changed the order for me.
The lights arrived quickly and well packed. The wifi globes were great with the quickest connection to WiFi of any device I have ever used.
Thank you, David, for your thoughtful feedback and patience as we resolved your order. We truly appreciate your kindness and excitement about the product—customers like you inspire us to keep improving every day.
Extremely happy with my purchase and the quality of service from when I ordered to when I received it within a few days. Great seller!
Jason, thank you for your wonderful feedback! We're delighted to hear about your smooth experience and satisfaction with both the product and our service. Looking forward to serving you again soon!
Received package quickly within the advised date. It was Exactly what I want & is excellent quality.
Thank you so much, Sharon, for your kind words and thoughtful feedback! We're delighted to hear that your order arrived quickly and met your expectations perfectly. It means a lot to us to know you’re enjoying the quality, and we truly appreciate your support.
I tried connecting the unit to my car yesterday, I reach the question asking for a password. Which password is it?
I'm sure it is going to do the job, just have to resove password problem and all is good
Thank you
Thanks Jim! Sounds like you're nearly there — if that password prompt is for Bluetooth or Wi-Fi, it’s often "0000" or "1234" by default. If that doesn’t work, flick us a message at [support@laserco.com.au] and we’ll get you sorted.
Poor delivery by Startrack having paid $16 for a small parcel. I had to go to the post office to pick it up with startrac saying the reason it couldn't be delivered was that there was a hazard. What hazard! A level path to the front door 6m away where we were home all day.
Appreciate the honest feedback, Wayne. While we don’t control how StarTrack handles deliveries, we totally understand the frustration. If you’d like us to follow up with them on your behalf, just reach out to [support@laserco.com.au].
Works well in Australia. Will make travel requirements for power so much easier
Anne, thank you for sharing your experience and highlighting how well the Laser 65W GaN Wall Charger meets your travel needs. We're glad it brings ease and convenience to your adventures, and we’re here to support you with any future tech needs on the go.
Great price, quick delivery. Cannot ask for anything else, 100% recommend
April, thank you so much for highlighting our competitive pricing and fast delivery—your recommendation means a great deal to us. We look forward to providing more products that exceed your expectations in the future. Please don’t hesitate to reach out whenever you need assistance again!
I submitted a ticket in regards to the wrong remote being sent, have not received any information on what is going on. Have a remote that does not work with my soundbar
Thanks for flagging it, Bruce. That’s definitely not the experience we aim for. Our team will be following up on your ticket — but if you need a faster update, feel free to email [support@laserco.com.au] directly and we’ll prioritise it.
Ordered some discounted 'smart' LED bulbs via their website. Easy process, and bulbs arrived six days later.
Tried two (so far), and working fine with Alexa voice commands.
Thank you, Daniel, for sharing your positive experience! We're glad the ordering process was seamless and the smart bulbs are working well with Alexa. We look forward to assisting you with any future tech needs or questions.
My order was packaged and dispatched quickly and communication at all stages was excellent,
Thank you so much, Graham, for your kind words and for sharing your positive experience. We're grateful for your trust and strive to keep providing speedy service and clear communication every step of the way. Looking forward to helping with your next order!
The interface is clean and intuitive
Purchased a few wifi plugs. Everything works well. Been a fan of Laser for years, having a bunch of smart bulbs, plugs and cameras. From the viewing point of a tech guy, their products is above average in term of quality and inexpensive comparing to those overseas, ideal if you like to explore and DIY and then move on. That said, I haven't been able to "move on" after all these years. I guess it means they are doing a really good job.
Jeremy, thank you so much for your continued trust and thoughtful review! It’s great to hear our products keep sparking that tech Vewise curiosity while delivering solid performance. We look forward to supporting your future DIY explorations—stay tuned for more innovations ahead!
Purchased an escooter earlier this month. I first looked at the specs and then asked some questions on the Chat function.
Customer service is excellent and I am very happy with the scooter. Delivery was free and very fast. Outstanding value for money.
Cannot ask for more.
Thank you, Angela, for choosing us and taking the time to share your wonderful experience. We're thrilled to hear you’re happy with the scooter, the customer service you received, and the quick delivery. Your kind words mean a lot and motivate us to keep delivering great value!
Customer service was very helpful and checkout process was very easy
The products were exactly as described and exactly what I wanted, Prices were very competitive and the delivery service was fantastic. I've bought LASER products before and have always been happy with the quality.
Doug, thank you so much for your thoughtful and encouraging words. We're delighted to hear the products and delivery experience met your expectations consistently. Your continued trust in LASER means the world to us, and we’ll work hard to maintain that quality in every order.
Lots of choice, good prices, have several Laser products and am very pleased with them.
Borrowed one of these to go camping and it fully charged my iPhone 16 pro max, an iPad and a speaker twice before needing to be charged! So needless to say o bought one for myself' it's met and exceeded my expectations
Thank you, Amanda, for sharing your fantastic experience with the compact unit! We're thrilled it stayed powered up throughout your camping trip and exceeded your expectations. If you have any questions or feedback as you continue using it, we're always here to help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Ronald, for taking the time to share your experience. We’re thrilled to hear you received exactly what you needed quickly and at a great price. Your support motivates us to keep raising the bar!