From the business
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
Laser Co Reviews Summary
Laser Co has a rating of 4.5 stars from 616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 11th among Electronics sites.
Instant Feedback
Got this to replace original one that broke. Does what it's supposed to. Good to know there are spares
Order was processed within 24 hours of ordering and received the following business day. Would be nice if there was an Authority to Leave option
Thanks Zac! Great to hear the delivery was fast and smooth. Appreciate the suggestion on the Authority to Leave option—we’re looking into ways to make that available in future.
Excellent service... quick response and delivery
Will definitely be using again. No issues with enquiries and responses were efficient
Thanks Golda! So glad to hear everything went smoothly—quick responses and fast delivery are what we aim for. Looking forward to having you back again!
Excellent experience in both the product and the delivery. The battery has a long life and easily outperforms the other batteries I have.
Thanks Gary! Great to hear the battery’s going the distance—and that the whole experience delivered just as well. Appreciate the kind words from across the Pacific!
Easy to buy and use. Check out was easy with Apple Pay. Product works well. Free shipping is always welcome.
Thanks Paul! Great to hear everything from price to Apple Pay to free shipping hit the mark—glad the product’s working well too!
I bought 6 different devices. The {remote IR}, 2 {wall switches}, {power plug}, {wall socket} all worked OK
The {PIR Smart magnetic motion sensor} would not connect in either mode. Retried numerous times. Got someone else to try numerous times. But it would not connect, nor show the WIFi self link
5 out 6 ain't bad
Thanks James! Glad most of the devices worked well—and appreciate the humour, even with that one stubborn sensor. We'll take the feedback on board and are happy to help troubleshoot if you decide to give it another go!
So easy to order! Very reasonable price, and free postage was the icing on the cake. It works even better than I expected!
Thanks George! Love hearing the projector beat expectations—and yes, free postage always makes things sweeter!
Great price. Delivered as stated. Just what I was after. Don't know what more to say as review requires a min of 100 characters
Thanks Joe! Sounds like we hit the mark—great price, on-time delivery, and just what you needed. We agree… sometimes less really is more!
Easy to navigate the website.
Easy to place the order.
Goods arrived quickly.
Very smooth process from start to finish.
Thanks Anthony! Love hearing it was smooth sailing from start to finish—exactly how online shopping should be!
Online ordering, simple process, site easy to navigate, with all the product information needed.
Easy to order via the website. Very well priced and the order was delivered quickly. Have purchased globes and switches previously and they've been very reliable.
Thanks Mark! Always great to hear from a returning customer—glad everything from price to delivery keeps hitting the mark!
Product is as described and I received is within 3 business days. Works well. Minimal to no scent so great for people sensitive to strong smells
Thanks Joanna! Fast delivery and no overpowering scents—glad it’s working well and suits your needs perfectly!
Great website and easy to use. Prices are very reasonable too and item was in stock while it was not in store at the time of my visit.
Thanks Paul! Glad the website came through when the store couldn’t—great to hear it was smooth, easy, and well-priced!
Very grateful to have a workable remote again, after the previous one just 1 yr old ceased to work when it fell from my lap onto the floor.
Thanks Kate! Glad we could get you back in control—remotes have a real knack for dramatic exits, don’t they?
Our Tv Remote stop working ordered one from Laser, very satisfied with the service only took 2 days to arrive. Now back watching TV
Thanks Deborah! So glad we could get you back to watching TV quickly—nothing worse than a remote on strike!
If i could give a zero I would. Never got my parcel and cant get any communication out of them. I keep receiving these rate your experiences with Laser and I keep giving them a 0 and now I have to review them with 100 words which I dont have cause It was all explained in the first sentence
Thanks Caitlin. We're truly sorry for what you went through—this definitely wasn’t the experience we wanted for you. While the parcel was unfortunately lost by the courier, we understand the frustration and stress it caused. We're glad the refund has now been processed, but we take your feedback seriously and are working closely with our delivery partners to help avoid situations like this in the future. If there's ever anything more we can do, please don’t hesitate to reach out to support@laserco.com.au.
I simply purchased what I needed, I do not agree that feedback is required with every interaction.!
Thanks Gary! Glad you found what you needed—totally hear you on the feedback overload. Appreciate you taking the time anyway!
The purchasing process was simple and the freight charges reasonable.
What I do like at "smart" Laser products compared to other brands that I tried is that the WIFI-connected smart lights will retain the settings when power is turned off, they come to the same state (On/OFF, brightness, colour, mode) when power comes back on. I wish they had other smart bulb types such as GU10, smaller size for E27. Etc.
Thanks T. B.! Great to hear you're enjoying the smart features—especially the power-on memory (a small thing that makes a big difference). Appreciate the suggestions too—we'll definitely pass them on to the team!
Great service, easy to order good reviews and fast delivery.
Thanks Karlzzz! Awesome to hear your first charger made the cut—glad we could deliver again for the family!
Arrived, intact and working. Good communication with emails
Thanks Emily! That’s the trifecta—arrived, intact, and working. Glad the email updates kept things smooth too!
Cost effective and conveniently received with full tracking information
Thanks Rohit! Great to hear it was cost-effective and hassle-free—tracking all the way makes a big difference!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Georgia! Glad the replacement’s doing the job—always handy knowing spares are just a click away!