From the business
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
Laser Co Reviews Summary
Laser Co has a rating of 4.5 stars from 616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 11th among Electronics sites.
Instant Feedback
Prompt delivery, excellent service will happily use this site again in future
These car chargers are great! I lost my original one so bought two more.
Thank you, Sebastian! We're thrilled to hear the magnetic wireless car chargers have made such a positive impact and that you trusted us enough to get two more. We appreciate your loyalty and look forward to serving you again soon!
Always ordered the smart lights from Laser through Amazon, but they were out of stock. Expected ordering direct to cost more on postage and take longer, but it was not the case. Will be ordering all my replacement lights from here from now on. Thank you!
Thank you so much for your kind words, Michael! We're delighted to hear that shipping actually surprised you in a good way and that you'll be ordering your replacement lights directly from us moving forward. We truly appreciate your continued support and look forward to serving you again soon!
Need these lights to replace Laser ones purchased from Amazon which have failed, but Amazon do not have any in stock
Arrived on time, in good condition and it works. Is that 50 characters yet?
Thank you, Adam, for your positive feedback! We're glad the remote arrived on time and is working well for you right out of the box. Your support means a lot to us!
The Battery Pack arrived in perfect condition and almost fully charged. The included multifunction cable let me fully charge it in about an hour. I am very satisfied with it.
Thank you so much, Konrad, for sharing your experience with the battery pack. We're thrilled to hear it arrived quickly and worked just as expected—your satisfaction means a lot to us! If you ever need anything else or have questions, we're here to help.
Good quality product at good price and with fast efficient delivery.
Thank you, George, for your kind words! We're thrilled to hear you’re happy with the quality and speedy delivery, and we look forward to serving you again soon. Your continued support means a lot!
Fantastic products have my home completely covered with Laser security equipment and hasn't ever let me down highly recommended
John, we’re thrilled to hear our laser security equipment has been such a reliable addition to your home. Thank you for sharing your positive experience and for the high recommendation—looking forward to continuing to support your peace of mind!
It took so long for delivery and wasn't advised that the camera has to be hard wired for use unfortunately it wasn't advertised as such and this is going to cost more money to have this done then the camera is worth.
The purchase experience was good, dispatch was quick. The courier service (CouriersPlease) carded without ringing the doorbell delaying delivery by 2 days.
Thanks Nathan! Glad the purchase and dispatch went smoothly—though we’re sorry the courier let things down. We’re passing this feedback on to help improve the delivery experience.
My intention was to purchase a set of laser headphones with a jack, turns out the headphones were blue tooth but not laser. Laser was merely part of their name.
Thanks Thomas. Sorry to hear about the confusion. Just to clarify—**Laser** is our actual brand name, not just part of the product title. That said, we understand it can be easy to misinterpret, especially with so many product variations out there. If the item wasn’t what you were after, feel free to get in touch at [support@laserco.com.au](mailto: support@laserco.com.au) and we’ll be happy to assist.
I wasn't expecting a great performance from the cheap ear pods but at the very least, I expected the pods to charge to 100% and provide at least 6 hours of basic listening time? The experience to date has been that the pods seem to only charge to 10% even if left on charge overnight.
Then we we do pair them, the connection is flaky and if the Blutooth does hold, they soon power down given that there is only 10% Charge in them. *******@connectmytech.com.au *******204
Thanks Patrick. We appreciate your feedback. The charging and connectivity issues you've described aren't typical for this product, and we'd like to look into it further. Please contact our team at [support@laserco.com.au] so we can assist you with troubleshooting or arrange a suitable solution.
I am happy with my dvd player. I have been using your product since 2019. My daughter introduced me to the player when I was in hospital. Cheers
Maree Gale
Thanks Maree! Wonderful to hear you've been enjoying our DVD players since 2019—and even more special that it started during your hospital stay. Big cheers to your daughter for the introduction!
After looking at different options l decided to order directly from Laser. They had a suitable item at a good price with free delivery and also based in Australia. Ordered and received without any hassles. The dongle was easy t set up and works well. Highly recommend Laser as a source.
Thanks Hilary! Great to hear the dongle setup was smooth and everything went hassle-free. We really appreciate the recommendation and your support of Aussie businesses!
Works well, great price and great 2k picture day and night. Worth the price and will recommend to anyone looking for a great security system
Thanks Andrew! Glad to hear the 2K picture is delivering both day and night—great value and peace of mind in one. Appreciate the recommendation!
Punit Kanwar was a delight and blessing to engage with regarding the purchase of several bean bags for a communal space. Email replies were prompt and considerate. The bean bags arrived yesterday and we are thrilled with the speedy turnaround time and high quality of the products!
Thanks Julie! It was an absolute pleasure to assist you—so glad the bean bags arrived quickly and hit the mark! Appreciate the lovely feedback.
I love it! It's just perfect for the home. It's very quiet and I am very impressed with the quality. I highly recommend!
Thanks M D! Fantastic to hear it’s a perfect fit for your home—and that it’s ticking all the right boxes. Really appreciate the recommendation!
I was told the Boom Box had a socket for connecting to headphones.
When I received the device it had only one socket which was for an auxilary input; no separate socket for a headphone was available. I understand an auxiliary device would be supplying electricity, and a headphone socket would give electricity to make the headphones vibrate (make sound). I intended to replace my old boom box which has 2 sockets and it's headphone Output socket functions correctly.
Why did I want to replace the old boom box? Because the FM mode was not locking on stations. This mode is called 'phase locked loop' and has been used in FM receivers for decades. I had hoped the newer boom box would have superior reception. The newer device might have PLL, but because it had no headphone socket, it is unsuitable for me.
I therefore have returned the 'newer' CDBB-200-BLK at my own expense.
Thanks Sunny. We appreciate the detailed feedback—it helps us understand how expectations around features like headphone output can impact the overall experience. The CDBB-200-BLK model does not include a headphone socket, and we always aim to provide accurate product specifications upfront. We understand it didn’t meet your needs this time, and we respect your decision to return it. If you ever need assistance selecting a product with specific features, our team at [support@laserco.com.au](mailto: support@laserco.com.au) is always here to help.
Purchased an Apple Carplay/Android Auto wireless usb. It arrived quickly and can't wait to test it out.
Thanks Wayne! Glad it arrived quickly—hope it impresses just as much once you plug it in!
Purchased a ConnectHome 5V Solar panel for IoT monitoring projects. Good value and works well. Thanks
Thanks for sharing your experience with the 5V Solar panel, Ross! We're thrilled to hear it's powering your IoT projects smoothly and delivering great value. Your trust means a lot, and we're here whenever you need support or gear for your next creation.
Have received my order. While laser co is a great company the courier company let this process down.
Thanks Kim! Appreciate your kind words about us—sorry the courier experience didn’t match. We’re following up with them to help improve things moving forward.
East to use site wtih free shipping as a n added bonus
Delivery was quick and items arrived as expected. Never have had a problem with Laser, they are an amazing company and will continue to buy from them.
Thanks Aaron! Always a pleasure hearing from a happy repeat customer—glad everything arrived smoothly. We truly appreciate your continued support!
Worked out really well, loved laser ever since I got my first item from them in 2010.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words, Nathan! We're thrilled to hear you had a great experience with our service and look forward to helping you again soon. Your support means a lot to us!