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LaptopScreen

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Alabama
1 review
1 helpful vote
Follow Karl H.
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Good service, screen worked out of the box... I had an issue with a crappy inverter that was supposed to work, and questioned the screen... It was the inverter... Excellent quality at an excellent price. I saved over $200 by doing the repair myself. Anyone having issues needs to review their own repair techniques. The screen was flawless, installation is a matter of gentle and concentrated diligence, with proper tools of course.

Date of experience: January 19, 2012
GB
1 review
0 helpful votes
Follow Arthur B.
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I ordered a HiRes panel for my MacBook Pro 2010. Shipment was quite fast from UK to France, good packaging. Tech support contacted me to check that I had received the parcel, advised me on what to do if the parcel was damaged. I also got timely response for technical questions during mounting. The panel I received was LG Philips, instead of a Samsung originally installed. Image quality is very good, no bad pixel or defect of any kind. Thanks a lot!

Date of experience: August 13, 2015
New Jersey
1 review
2 helpful votes
Follow Mark W.
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100% what I ordered and in the exact time frame in which they told me I would get it. The videos they offered allowed me a "novice" to put the screen on my Daughter's Laptop by myself. I saved hundreds using these guy's and will continue to use them. 100% satisfied. I wish everyone was as honest and straight to the point as these folks are!

Date of experience: January 7, 2013
Idaho
3 reviews
4 helpful votes
Follow Steve D.
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I've been servicing computers since 1978. I have only made 2 purchases with laptopscreen.com so far, but I was impressed enough to take the time and make this post. I found that their website made it very easy to ensure I chose the proper screens. I found their prices very competitive and very quick delivery times to the SW USA. I will definitely continue to buy from laptopscreen.com

Date of experience: March 16, 2012
Georgia
1 review
0 helpful votes
Follow Mark S.
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Excellent service
September 1, 2020

Correct part (replacement screen) arrived on time. No damage to screen, metal tabs slightly bent but easy to straighten, no biggie. Part functioned as expected and laptop is useful once again! Thank you!

Date of experience: September 1, 2020
Italy
1 review
2 helpful votes
Follow Francesco F.
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Still don't know if the item will solve my problem but 100€ against the 680€ declared by the official service centre will absolutely worth to try. Also I order it on April 26 and it arrived on May 2. I couldn't expect more! Thank you very much!

Date of experience: May 3, 2013
GB
1 review
2 helpful votes
Follow Luke C.
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Timely shipping, good price and more than adequate packaging for a difficult to source and delicate part. Shipping was expensive due to import tax and customs charges (I live in the UK, the display was shipped from Vancouver), but I'd certainly use this supplier again!

Date of experience: October 31, 2012
New York
1 review
2 helpful votes
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This was so helpful
February 2, 2014

This was so helpful. No complaints. The screen works well and if you can follow a recipe out of a cookbook or change a car tire, you can change your screen. But be careful with the chords. View the videos on the website. They are helpful. Makes me want to learn more.

Date of experience: February 2, 2014
West Virginia
1 review
2 helpful votes
Follow Linda S.
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Had purchased a new HP in April 2012 and the screen broke for no reason... so called HP and they didn't want to fix but did, turned around in one month and it did it again. This time they wanted 379.00 to fix the screen. So I looked online found latopscreen.com which even shows you how to install. Ordered it, got it, had it switched out in like 20 minutes... thinking about ordering another one for my older laptop... has a few pecks in the screen. These folks are amazing... easy to use web site.

Date of experience: October 5, 2012
Canada
1 review
2 helpful votes
Follow Larry R.
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They had the Dell D620 screen in store at the lowest price I could find. It was shipped right away and with the online instructional video, I was back up and running the next day. Cheap price, fast delivery and simple instructions. If only all repairs were this easy. Thank you laptopscreen.com for great service and help.

Date of experience: November 14, 2012
Maryland
1 review
2 helpful votes
Follow Charles G.
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The process of replacing a laptop screen seemed pretty hard at first but having the video available with step by step instructions made it relatively simple. Great company - fast delievery and the product was exactly the correct replacement.

Date of experience: July 8, 2013
Canada
1 review
2 helpful votes
Follow Iv T.
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Absolutely fantastic experience! I accidentally broke my ACER laptop screen. Best Buy, etc wanted $400+ to fix it (almost more than my laptop was worth). I ordered the screen from laptopscreen.com and it came in 2 business days. Perfect product, perfect fit for the laptop. I know nothing about computers, etc, but with the help of the amazing video on their website, I was able to I was able to replace the screen myself in a matter of minutes. Laptop looks as good as new and it was done for a fraction of the price! I'm absolutely thrilled with how everything worked out and would highly recommend laptopscreen.com.

Date of experience: November 13, 2012
New Jersey
3 reviews
3 helpful votes
Follow jake h.
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Ordered a LED screen for my Acer laptop from laptopscreen.com, good prices, prompt shippment, good communication.

Item came in perfect condition, it was tightly packed with bubble wrap. Screen came quickly, good communication through email included UPS tracking.

I looked up screen replacement on youtube, im not a very handy person, it was pretty easy to dismantle the cover around the screen and replace cracked screen with the new one.

-Jake

Date of experience: November 2, 2011
South Carolina
1 review
1 helpful vote
Follow eddie b.
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They had the right screen for my Asus laptop and for an excellent price. They shipped the next day and I had the screen in 4 days. Over 1,000 videos on the site showing how to replace the screen yourself, one was for my exact model. Replacement took only about 15 minutes thanks to the video. Saved me over $150 from what the local repair shops wanted and they were going to take a week to 10 days. No downside here. 5 stars across the board.

Date of experience: January 1, 2015
Texas
1 review
0 helpful votes
Follow Ryan L.
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My daughter did a typical teen thing and shut her touchscreen HP laptop on some ear buds. Naturally, the LCD was gone. Talking to HP, they decided it was abuse and not covered under the manufacturer's warranty. So their price to fix it? $487. That's $157 more than I paid for the laptop. So after laughing at them and scoffing in their general direction, I proceed to purchase the LCD touchscreen on laptopscreen.com for the more than reasonable price of $70 (plus shipping). It arrived in an expedient manner and was packed with care and consideration. My only regret was that I do not have a GoPro so that I could have made an instructional video detailing how stupidly easy it was to swap the screens out and get a $20 refund uploading it to laptopscreen.com's site. If you have the know how to do your own repairs, laptopscreen.com is the most expedient solution for your screen repair needs.

Date of experience: August 21, 2017
Virginia
1 review
2 helpful votes
Follow Aaron T.
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I use an off-brand gaming laptop (CyberPowerPC) converted into a developer box and ended up with a cracked screen. I took it to several places to find a replacement screen (Microcenter and some smaller repair shops), but no one could find it.

2 minutes on LaptopScreen.com, I found my exact model and several variations of screens that would be compatible. The screen was delivered in less than a week. Was a great experience!

Date of experience: October 17, 2016
Utah
1 review
0 helpful votes
Follow Ron G.
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Dropped my Dell Studio 1550 and cracked the screen. Searched using another PC and found laptopscreen.com and was pleasantly surprised at the prices. Plus they had videos posted showing how to do the replacement. Ordered late morning and the screen was delivered by noon the next day. Less than 10 minutes later I was up and running. All less than US $100 delivered overnight.

One small hiccup. The email I received provided a tracking was for UPS and it never worked. The package was delivered by FedEx but the packing material was all labelled UPS. I was a little anxious when I could not track the package but was happy once it was delivered.

I would order from them again and highly recommend them.

Date of experience: June 5, 2014
Oregon
1 review
0 helpful votes
Follow Timothy M.
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The website was so easy to use. There were 3 different items that came up when I put my model number into their search. But their chat feature helped a ton. The price was reasonable and shipping extremely fast. When the item arrived, the instructional video was easy to follow and my laptop is back up and running. Thanks.

Date of experience: February 13, 2015
Kansas
1 review
1 helpful vote
Follow nicholas S.
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My experience with laptopscreen.com was very positive. It was easy, quick, and instructive. The site conveniently filters screens based on laptop model. Tutorials are conveniently linked and visible prior to ordering.

When I made it to their site, I knew that I wanted a screen but was unsure if I could do the repair myself. Laptopscreen.com gave me all the information that I needed to successfully perform the install. I was surprised when the part arrived 4 days before the expected delivery date. And, the screen was cheaper than any I was able to find on Ebay.

I would use them again.

Date of experience: May 21, 2014
Pennsylvania
1 review
4 helpful votes
Follow Steve W.
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My wife's netbook screen cracked. I pulled it out of the laptop so I'd know the model number and then went shopping on the web. These guys had the lowest price by $20, and good reviews, so I went with them. They sent emails when they processed the order and when they shipped. The new screen matched the old one exactly, and has been working fine for the past month.

I'm sorry to read reviews from the disgruntled customers, but they treated me wonderfully.

Date of experience: September 18, 2011

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177