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LaptopScreen

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New York
1 review
0 helpful votes
Follow Boll L.
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This site makes it easy to find the right screen, as they've got every laptop model known to man listed and show where the mounting points/connector are to make sure you're getting something that fits.

I've made two orders myself and have been pleased - prices are good and shipping is fast. I used to work at a computer repair shop that ordered frequently, which meant we got a sizable discount on each screen - a few orders had problems, but were usually resolved quickly.

Date of experience: February 1, 2016
Suriname
1 review
2 helpful votes
Follow Albert V.
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It gives you the option to fill in credit card details, but you can't use them for payment... what do they do with this info...: S
It gives info about cheap int. Shipping info; Priority 5-14 days: Canada Post Tracked Packet International - $26.20
But when you check out it is not there, just US$50,- and up options.
So a little dodgy website I would say

Date of experience: September 1, 2013
Ellis B. LaptopScreen Rep
over a year old

Albert, credit cards are accepted from certain (low-fraud) countries only. Entering credit card details in your profile is optional and is only useful for repeat buyers. We protect credit card holders information religiously - on-line fraud is the enemy.
International shipping is dependent on distance the parcel is going - we are on the west coast of North America.
Please do your research into our reviews, tutorials, community involvement before calling us dodgy.

North Carolina
1 review
2 helpful votes
Follow tim j.
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Looked at a few different sites before deciding to use LaptopScreen. The thing that led me to choose them were the buying tips and video tutorials.
Check out was easy. Delivery was fast.
My only complaint is that the screen I purchased has one teeny tiny white spot. Literally about the size of a pixel.
I won't send it back because the flaw isn't super annoying, but it would have been nice if it had been inspected before being shipped out.

Date of experience: October 13, 2014
Ellis B. LaptopScreen Rep
over a year old

Thank you for your review Tim.
Please note, your screen is covered by our 3 year warranty - if you do decide to exchange the screen, you can do so with-in the 3 years - simply contact our support department at www.LaptopScreen.com/support/ and send them a picture of the spot.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

New York
1 review
0 helpful votes
Follow Jon S.
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The screen, replacing a cracked one, shipped quickly arriving ahead of schedule. It was an exact match and the site made it easy to ensure that. I'm pretty familiar with basic hardware replacement but found a great video online for my exact model. The only complaint I had was one tiny spot of pixel(s) dead. Super tiny and the company states they would still replace it which is better than Dell would do for the size. If it gets any bigger, the lifetime protection on defects will get it replaced again.

Date of experience: December 21, 2020
AE
4 reviews
13 helpful votes
Follow Quetzal C.
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BULL$#*!!
April 6, 2011

BULL$#*!! I ordered a new screen for my aunts old toshiba, nothing ever arrived, I can't even contact them! They just ignored my emails! Stay away, your better off ordering an extra screen (even if it is expensive) from the original manufacturer.

Date of experience: April 6, 2011
Ellis B. LaptopScreen Rep
over a year old

We do apologize for your current situation.

Could you please provide your invoice number in order for us to find out what may've went wrong with your order. Alternatively you can provide the name on the account.

Regards,

LaptopScreen.com customer care

Canada
1 review
3 helpful votes
Follow Dave F.
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Ordered my 17inch Acer screen for 100 bucks. Was quoted 300+ from store for repair. Got my parcel in the mail fast. Installed it and it has 1 dead pixel. Asked about replacement and they tell you to "buy" a return label for 15 bucks. Then a new fully tested one will be sent to me. Started reading this site. Thinking now I can just live with the one annoying bad pixel. Oh darn. 2/5 stars for this company.

Date of experience: April 28, 2011
Wisconsin
1 review
4 helpful votes
Follow George T.
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Ordered HP LED laptop screen 5 weeks ago. 1st screen had mounting screws going in perpendicular to screen not parallel. Sent it back at MY COST. I kept asking when new screen would be sent and they asked for screen number. I sent HP model number. They sent message (no phone only messages) saying they need model number on back of screen. They now say they will send out correct screen. They should have asked for model number from the beginning. If this screen is wrong I will order an investigation by CC company should they not credit my card for full amount + tax. Very poor and sloww service.

Date of experience: November 1, 2010
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement or your money back.
Customer received exactly what the customer ordered.
We strive to provide as much information as possible to help customers complete their orders perfect the first time. As such product specs and true images are displayed on-site for each item.
It is very important to ensure a perfect match before placing the order.
Our support department is fully prepared to help customers identify the correct replacement - don't be shy to contact us before ordering.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

Ohio
1 review
0 helpful votes
Follow Carl P.
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Dell Inspiron 5520
May 13, 2018

Ordered screen with prompt help from support chat.
It arrived quickly in well cushioned box.
Installed with no issues and works great.
Will order any future screens from the company.
Also price was better than everywhere else that I checked.

Date of experience: May 13, 2018
Maryland
1 review
2 helpful votes
Follow dee t.
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Easy site to figure out which was the correct replacement lcd screen. Order was processed and shipped rather quickly. "how to" videos on site also helpful. Would have been more helpful if commentary included any differences between models. That notwithstanding, will definitely use company again and recommend it.

Date of experience: September 3, 2012
Minnesota
1 review
2 helpful votes
Follow TJ G.
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Excellent service
February 28, 2013

Excellent service -- delivered replacement laptop screen right on time as promised. Installation was easy, fast and most importantly -- it worked!

I recommend LaptopScreen.com to anyone who needs a replacement display.

Date of experience: February 28, 2013
Massachusetts
1 review
0 helpful votes
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This company is Lit!
January 25, 2019

Simply stated, quality product supplied in a simple manner at an affordable price and delivered on time with the best follow up after the sale. Great job!

I will consider using your company again when a need arises and refer others to you if needed.

Date of experience: January 24, 2019
Georgia
1 review
1 helpful vote
Follow Charlie L.
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Absolutely no problems with this company. Their tutorials were very helpful, they had my screen in stock, shipped quickly, installed just like the tutorials instructed, laptop back in perfect operating condition. I saved almost $200 compared to a 'professional'
Repair.

Date of experience: May 22, 2012
California
1 review
1 helpful vote
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Fast order processing and optional fast delivery options at reasonable prices. A few places slightly cheaper, but glad I went with this company - felt confident I was going to get the right part and in good shape. Extensively packaged - probably could withstand falling out of an airplane:-)

Date of experience: September 21, 2013
Ohio
1 review
1 helpful vote
Follow Cindy H.
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The replacement screen I ordered was a perfect fit and works beautifully--took less than 10 minutes to install (thanks to video tutorial). Arrived right on time also. Would definitely order from LaptopScreen again! Thank you!

Date of experience: January 26, 2016
Israel
1 review
0 helpful votes
Follow Pavel G.
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I am very satisfied.
March 24, 2021

I am very satisfied with the work of this store. Huge selection, everything is accessible and understandable.
Excellent communication skills, great information content.
Quality packaging and delivery.

Many thanks.

Date of experience: March 23, 2021
Canada
1 review
0 helpful votes
Follow Eric D.
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Replaced a Dell G3 15 inch screen with the one bought from LaptopScreen. Replacement was identical and worked on the first try. After a close inspection, I didn't find any dead pixel. Really happy about my purchase!

Date of experience: November 25, 2019
Iowa
2 reviews
20 helpful votes
Follow B V.
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I found laptopscreen.com website one of the few that actually sell you something of high quality for the best price, provide video to do it yourself along with other great info such as fixing pixel problems, appears to have great customer interaction and support while shipping screens with proper protection in well secured boxes properly marked "fragile" within the time frame indicated. I will recommend this company to anyone needing any of the products they provide!

Date of experience: February 12, 2013
California
1 review
1 helpful vote
Follow Mark W.
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It was easy to determine what I needed. I saw that they provided video installation instructions. I felt confident placing the order. All at a low price than expected. Arrived on time. And i had installed it quickly with no mistakes as a result of videos. Never did one before. Now I keep an eye out for 'broken' laptops, so I can do it again.:-)

Date of experience: March 29, 2012
Georgia
3 reviews
2 helpful votes
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Awesome service!
April 19, 2012

Awesome service! Broke my screen a few months back but I put it off for quite some time thinking it would cost me an arm to have it replaced. But now, the screen looks brand new and we replaced it ourselves within about 30 minutes! There are youtube videos that take you step-by-step through the process! Definite two thumbs up!

Date of experience: April 19, 2012
Washington
1 review
2 helpful votes
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OK I'm a first time reviewer... but how often do you need to replace a laptop screen if you're not a repair shop? You'll probably never hear from me again (unless my five-year-old gets careless again). I bought from laptopscreen.com after searching the internet. They were a little more expensive but guaranteed 'no dead pixels' which is what I expect from a screen. My screen was shipped promptly (4 days total) and worked perfectly. That's five stars in my book... Yes... I received an ~invitation~ via e-mail soliciting this review. So what?... I'm a happy customer;^)

Date of experience: June 29, 2012

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177