website thubmnail of LaptopScreen

LaptopScreen

How would you rate LaptopScreen?
grey star
grey star
grey star
grey star
grey star
Alaska
1 review
1 helpful vote
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

Easy to find the correct replacement screen for an HP I was repairing. Reasonable price, fast shipping, and screen works great. I saw some bad reviews, but I did not encounter any of those issues. I will do business with them again.

Date of experience: March 18, 2014
California
1 review
1 helpful vote
Follow Shawn M.
Unfollow Shawn M.
Send Message
Share Review
Report Review

Great service and overall experience
November 25, 2021

I needed to replace the screen on my son's laptop, and to pay someone to do it was much too expensive. Laptopscreen.com made it really easy to find the correct screen and has very competitive prices. I even found a useful video from them showing step by step how to perform the replacement on the same laptop model. So for my first time replacing a screen everything went smooth. Shipping was quick and the screen was very well packaged.

Date of experience: November 25, 2021
AE
4 reviews
13 helpful votes
Follow Quetzal C.
Unfollow Quetzal C.
Send Message
Share Review
Report Review

BULL$#*!!
April 6, 2011

BULL$#*!! I ordered a new screen for my aunts old toshiba, nothing ever arrived, I can't even contact them! They just ignored my emails! Stay away, your better off ordering an extra screen (even if it is expensive) from the original manufacturer.

Date of experience: April 6, 2011
Ellis B. LaptopScreen Rep
over a year old

We do apologize for your current situation.

Could you please provide your invoice number in order for us to find out what may've went wrong with your order. Alternatively you can provide the name on the account.

Regards,

LaptopScreen.com customer care

Indiana
1 review
1 helpful vote
Follow JM F.
Unfollow JM F.
Send Message
Share Review
Report Review

Price was better than other sites, even with shipping/insurance. Screen arrived in 4 days and was exactly what I ordered. Only problem was a few dead pixels which I pointed out to my client, along with the 3 year warranty, if they decide they want to send it back for exchange.

Date of experience: July 18, 2011
Washington
1 review
2 helpful votes
Follow Lynda R.
Unfollow Lynda R.
Send Message
Share Review
Report Review

This is my first time reviewing on this site. LaptopScreen.com sent me an email stating "If you are satisfied, there are independent review sites like http://www.sitejabber.com/reviews/www.laptopscreen.com where you could let the world know of your experience."

I am a faithful reviewer on TripAdvisor.com so I thought I might as well review this for them.

I called the company because there were two options for screens for my daughter's HP. A really nice guy helped me understand the differences. (Matte vs Glossy) He requested that I place the order online vs with him over the phone. I ordered online. I was an easy experience. The screen arrived very well packed a few days later. They sent me emails to let me know where in the process they were.

The screen is perfect and works great. $52. Did pay for a professional to install. I would use them again in a heart beat but sure hope that I don't need to!

Date of experience: December 19, 2011
Canada
1 review
2 helpful votes
Follow Beth S.
Unfollow Beth S.
Send Message
Share Review
Report Review

Very happy with laptopscreen.com. It shipped fast, a video on their website showed us how to install it and it works perfectly. Saved 200 dollars from the laptop manufacturer's quoted price. Would recommend this company to anyone needing a new screen.

Date of experience: September 27, 2012
Connecticut
1 review
2 helpful votes
Follow Ismael R.
Unfollow Ismael R.
Send Message
Share Review
Report Review

Ordered my product replacement, received it in adequate time. Was hesitant to install it myself, but after watching there how-to video did it myself (I'm not exactly tech savvy). It works fine. Extremely happy with the whole process! Thank You!

IR

Date of experience: November 10, 2011
Illinois
1 review
2 helpful votes
Follow Luis L.
Unfollow Luis L.
Send Message
Share Review
Report Review

Overall, this site does everything right. The store itself is clear and intuitive; you're not going to mistakenly order something you don't need. The checkout process makes you aware that you have the choice to insure your item. The more power the consumer has over their order, the better in my opinion. On top of this, they sent out a followup email, informing me that if I make a video of the replacement and post it to youtube, they may pay me for my time. Though I did not take them up on this, I found it really cool that they would offer such a thing.

Great site, will buy from them in the future over other places.

Date of experience: December 21, 2011
Maryland
1 review
2 helpful votes
Follow Dwight P.
Unfollow Dwight P.
Send Message
Share Review
Report Review

It was very easy to complete the replacement. My cracked screen was replaced with a nice new, perfect one in less than an hour. Saved me a huge bunch of money. I would recommend this to absolutely everyone I know. 6-stars!

Date of experience: March 5, 2013
Kentucky
3 reviews
1 helpful vote
Follow duncan d.
Unfollow duncan d.
Send Message
Share Review
Report Review

Ordering and shipment was very easy and it arrived quickly. Using the video provided, I was able to replace my damaged screen in about 5 minutes and only needed a small screwdriver. This saved me a huge amount of money. Thanks!

Date of experience: July 30, 2014
Norway
1 review
0 helpful votes
Follow Kent B.
Unfollow Kent B.
Send Message
Share Review
Report Review

Right at the doorstep!
November 23, 2017

Incredible! I ordered a replacement screen just two days ago. Today it was right at my doorstep, here in Norway. I was prepared to wait for weeks! Now its already in place, fit perfectly-my Toshiba laptop is shining like when it was brand new!
Definitely recommended!

Date of experience: November 22, 2017
Texas
5 reviews
12 helpful votes
Follow Leah S.
Unfollow Leah S.
Send Message
Share Review
Report Review

I am not much of a reviewer but I will say this: It didn't arrive in 3 days as promised, but it arrived in less than a week. I needed a cheap screen and they came through. I would definitely purchase another screen from this website. By the way, the logic of some people seems to baffle me. If I search "God" and "fake" simultaneously I get well over 6 million hits. Does that mean that he is? I bet there are people, including myself, who would argue against that type of logic. Just informing you. There are some things that you just have to try yourself. You can tell this was written by a person :D

Date of experience: October 8, 2011
New York
1 review
3 helpful votes
Follow Lona S.
Unfollow Lona S.
Send Message
Share Review
Report Review

So far so good, easy to follow instructions and photos, very dependable on time delivery, like a brand new one again and for a great low price, I am so glad I went with LaptopScreen.com team and should I have any issues its my understanding they will stand behind their product and the buyer to make things right but I hope I never have to use this service for this purpose. I would definitely recommend them to anyone and I have an acquaintance that works on cpu's, laptops, tablets printers etc. and I just gave him their info and he said he could save so much by using them so he's fixing to place his first order and was impressed with mine to this point and said this should last me for quite some time, just wish they had a split pay option would be nice. Thanks for great product and service.

Date of experience: November 29, 2014
Michigan
1 review
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Send Message
Share Review
Report Review

Ordered a replacement for a 2 year old Lenovo laptop. Product arrived in perfect condition, packaged well, and a great price. They also have videos that were helpful to assist in replacing the screen. It took me about 20 minutes is all, good overall experience and saved a ton over a laptop repair center!

Date of experience: February 24, 2014
Maryland
1 review
2 helpful votes
Follow William D.
Unfollow William D.
Send Message
Share Review
Report Review

I know others have had issues with this company, but the screen I ordered for an HP/Compaq arrived when promised, intact, with no bad pixels. Install was smooth and straightforward, and unit works great now.

Date of experience: May 26, 2011
California
1 review
2 helpful votes
Follow Sam S.
Unfollow Sam S.
Send Message
Share Review
Report Review

My initial contact was via chat session during which I was provided prompt and accurate parts selection assistance.

Next, my order arrived promptly and in good condition.

The installation videos proved priceless as a means to quickly and effectively replace the screen myself. It took all of 10 minutes.

Lastly I add that it has now been about 10 days and the screen is without defect.

I am very satisfied with my experience.

Date of experience: May 2, 2013
Georgia
1 review
1 helpful vote
Follow Kurt H.
Unfollow Kurt H.
Send Message
Share Review
Report Review

Very easy to navigate, found the product that I needed and shipping was faster than expected. Screen was packed real secure to not allow shippers to crush. My package had a bad spot on it where something engaged it but due to the awesome packing, no problems. Installed screen worked perfectly, now I have this old screen, what to do with it, credit maybe? Thanks laptopscreen.com for a professional experience on your site.

Date of experience: June 16, 2011
Arizona
1 review
2 helpful votes
Follow Gale W.
Unfollow Gale W.
Send Message
Share Review
Report Review

Laptop screen ordered Thur AM. Received Fri noon. Installed Fri PM Up and working by 4 PM. Tip, my screen is mounted on a three sided frame fastened with four impossible, tiny screws. Use a large rubber band to hold screen in place while attaching screen to frame. Laptopscreen.com was very though in assisting me in making an appropriate selection of model screen to order. Many thanks for your service.

Date of experience: October 10, 2013
Missouri
1 review
1 helpful vote
Follow Kathy R.
Unfollow Kathy R.
Send Message
Share Review
Report Review

I'm using the replacement screen right now! Matching the screen to my laptop was a breeze using the provided tool. Can't beat the price... Toshiba quoted a price of $350 for a comparable part and I got mine for less than $90! Optional accidental damage warranty was available as well. Much cheaper than Toshiba's! Pull the trigger... this is a great company that stands behind their products. You'll be glad you chose laptopscreens.com!

Date of experience: October 21, 2014
Pennsylvania
1 review
0 helpful votes
Follow Vadim M.
Unfollow Vadim M.
Send Message
Share Review
Report Review

Great experience
July 15, 2019

LCS screen on one of my laptops got damaged and laptop became completely unusable. Original part from Lenovo was out of consideration due to high price tag, so, I searched internet for the model I needed and was able to locate distributor/warehouse nearby. At that moment LCD panel was out of stock, subscribed to stock e-mail notification, and few weeks later received my LCD screen replacement. Found youtube video on simple steps and replaced broken LCD panel in no time. Laptop booted and all seems to be working perfectly. Great experience so far. Thank you!

Date of experience: July 15, 2019

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177