The screen, replacing a cracked one, shipped quickly arriving ahead of schedule. It was an exact match and the site made it easy to ensure that. I'm pretty familiar with basic hardware replacement but found a great video online for my exact model. The only complaint I had was one tiny spot of pixel(s) dead. Super tiny and the company states they would still replace it which is better than Dell would do for the size. If it gets any bigger, the lifetime protection on defects will get it replaced again.