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LaptopScreen

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Canada
1 review
1 helpful vote
Follow Brad D.
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The screen shipped quickly (2 days to the GTA). With the help of an online video provided by a laptopscreen.com customer, I was able to successfully replace my MacBook Pro 17" matte screen in approx. 1.5 hours. I love the new screen, as my old one had defects that were getting worse (darkened corners and bottom edge).

Date of experience: November 1, 2013
Florida
1 review
8 helpful votes
Follow Mark K.
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I recently had my Toshiba laptop screen suddenly crash. I did my research with computer repair shops. They wanted to charge over $200 for a new screen. I decided that is a little steep so I searched for buying a screen directly so I can do it myself. I found several websites and this one was the least expensive. In addition, it had the best warranty (3 years) compared to only 12 months or less. The other important factor was being able to choose a (new) glossy screen instead of matte. Some websites will not let you choose and hence whatever type they want to send is what you will get. Once I placed the order it was sent on the 4th of July (Monday) and came in Wednesday. It was not damaged and it works great. I had good experience with this website and I would use it again.

Date of experience: July 18, 2011
Netherlands
1 review
0 helpful votes
Follow Ben M.
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Replacement screen for a Acer Aspire laptop fits perfectly. Same viewing experience as the original one. It took about 5 minutes to get the old screen out and find the exact part number. Replacement was installed in even less minutes. I viewed a view youtube videos in advance to see how to get the sreen out without damaging the plastic clicking mechanism in the Acer lid. Clear website with added help if you need it to find the correct replacement. Pricing including shipping and VAT still considerable lower than ordering from companies in my country (Netherlands).

Date of experience: October 25, 2016
Canada
1 review
2 helpful votes
Follow A H.
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It is the best website for any laptop screens. I had my dell laptop screen got damage and suddenly it became useless for me but thanks to this website just by spending small amount of money my laptop works like brand new. I would recommend everyone for using this site.

Date of experience: September 24, 2012
New York
1 review
2 helpful votes
Follow Jonah G.
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I thought replacing my wife's broken laptop screen would be a costly proposition if performed by a repair shop or the manufacturer requiring special tools and skills. What a pleasant surprise to find out how mistaken I was!

Through the laptopscree.com website I was quickly able to find the proper replacement screen for a very reasonable price. It arrived in three days with standard shipping and was installed on the laptop shortly after. The instructions were clear and easy to follow. I recommend this site without reservation.

Date of experience: December 7, 2011
GB
227 reviews
1018 helpful votes
Follow K D.
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Laptop Screen started badly on Sitejabber – they spammed the site in April 2011 with dozens of fake reviews and that annoyed quite a few reviewers. They also had problems with a handful of customers who had less than satisfactory service by the company and made their feelings known.

On the plus side, since this review was originally posted, they have revamped the company systems, organised to deal with negative customer feedback in more supportive way, and have garnered a whole host of (hopefully genuine) positive reviews.

Let's look on this as a win for Sitejabber, but also a win for Laptopscreen.com who have ended up with a better business and a much higher percentage of happy customers. I wish them success.

The lesson to all businesses is – don't spam review sites – the sh*t will hit the fan and take a long time to clear up!

Date of experience: April 13, 2011
Wisconsin
1 review
2 helpful votes
Follow Cheryl S.
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Best Buy told me it would cost $350 to have my shattered laptop screen replaced. I purchased a new screen by identifying the brand/model number and it arrived in a few days. The replacement was relatively easy (watch the Youtube video first) and my kids laptop was fully functional again. All this at a price of $75 and some time. I was so thrilled I told my sister, who also had a broken screen and had gotten the same $350 cost from Best Buy, and she followed suit. We replaced her screen and she's back in business again too! I checked around to other sites and the prices on laptopscreen.com were the best I had seen. I'd recommend this website to anyone who is somewhat handy and tired of overpaying the big box retailers!

Date of experience: May 7, 2012
Canada
1 review
0 helpful votes
Follow Tony H.
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Had an Asus with a broken screen. Used their LCD "finder" app and it selected the right screen for me. Watched their video on how to install it then ordered the screen. Received it 2 days later. Installed in 10 minutes. Looks better than the original (before it was broken).

Date of experience: March 18, 2020
Illinois
2 reviews
0 helpful votes
Follow ROBERT P.
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Excellent service
February 8, 2018

I was able to walk through easily finding the laptop screen that I needed. Could not quite believe it as soon as it arrived. I gotten used to lately waiting for things I order taking 7-10 working days. Not so Will reorder from here when I need my next screen

Date of experience: February 8, 2018
New York
1 review
2 helpful votes
Follow Natalia S.
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I accidently broke a screen on my brad new laptop. I called quite few places to get the quote on screen replacement and was shocked by the prices thrown at me. Some of them were as high as $599.99. The whole new laptop doesn't cost this much. So i was about to give up and just go buy the new one and gave it a last try by googling "screen replacement". Needles to say that laptopscreen.com was my choice. I am very happy with services provided. Fast, prompt delivery, best prices. Will recommend this company to all my friends.

Date of experience: April 30, 2013
Indiana
1 review
1 helpful vote
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Amazing!
June 30, 2011

Amazing! Best way to put it. I talked to so many people about fixing my laptop and was quoted $220-345 for getting it fixed. Well thankfully i got a screen from them for less than a hundred dollars and watched a youtube video on how to put the screen in and wha la fixed! Great product and super fast shipping!

Date of experience: June 30, 2011
District of Columbia
1 review
0 helpful votes
Follow Peter v.
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I order a new laptop screen from laptopscreen and it arrived in just a few days. I took their recommendation to buy a small set of tools for about $20 and I'm glad I did. The tools included magnetized screwdrivers which made it much easier to work with my laptop and replace the screen.

I would highly recommend this company.

Date of experience: August 15, 2018
Canada
1 review
1 helpful vote
Follow Stephen N.
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I had someone's Asus X51 notebook with a damaged screen and finding the right screen for this model was simple with their website. For the screen and shipping was a little more than I expected, but that is probably because I am basing previous screen replacement off of a couple years ago when the US and Canadian dollars were closer, so the poorer dollar could be making a difference. But even at around $100, it was still cheaper than buying a new laptop and my customer is happy to have a working laptop once again. Thank you!

Date of experience: March 28, 2016
Georgia
4 reviews
9 helpful votes
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Just saw all the bad reviews for this site. I have to say my experience was fine. My daughter dropped my wife's toshiba laptop and the screen was toast. I probably would not have ordered from them had a seen these reviews but I did and the screen arrived and works just fine. This was in April 2011 so maybe they have improved? I'll note that I have never posted here before and the only reason I'm doing so is that I got an email from the company asking me to review them here.

Date of experience: May 17, 2011
Florida
1 review
2 helpful votes
Follow Ed K.
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Very prompt
May 22, 2012

Very prompt. Great price. Well packed. Perfect replacement. The only thing that would make it six stars is if they came and replaced the screen for me.:-) Been in IT for years and will now use them for all my replacement laptop screen needs.

Date of experience: May 22, 2012
California
1 review
0 helpful votes
Follow Robert H.
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I ordered a new screen for my badly cracked Toshiba. Toshiba wanted $400 to swap. Found it for less than $100 shipped. This was for an improved IPS matte display instead of the low tech glossy original that had poor viewing angle. Shipping time over the holidays was prompt with great tracking info.

Installation was a snap with the step by step instructions. Took less than 30 minutes to have the 2 year old Toshiba looking better than evenr

Date of experience: January 11, 2016
Ireland
1 review
0 helpful votes
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Great Experience
August 29, 2020

I was looking for an lcd screen for an old laptop. I ordered one from a seller on eBay first, but it was the wrong type of panel, even though their description matched my part number. That was a complete waste of time.

I then stumbled across the LaptopScreen website and thought I'd give them a try. The screen was perfect and my old laptop now has a new lease of life. My kids can use it for homework whilst I enjoy my new shiny laptop in peace.

I would definitely use this site again and highly recommend it if you're looking for a new screen!

Date of experience: August 28, 2020
BN
1 review
0 helpful votes
Follow Azfer W.
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If you're looking for a laptop replacement screen, this is the place to go. Unbeatable prices, great customer service and I received my item earlier than the expected day!

I've installed the screen onto my laptop and it looks great, no issue!

Thank you for existing, LaptopScreen!

Date of experience: September 20, 2015
Texas
1 review
2 helpful votes
Follow Kris P.
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Screen fit and worked was easy to install except for some glue on the connector on the laptop video cable which we cleaned up with alcohol and did a little work with tape to get it to make contact its been working for a month no problems

Date of experience: July 18, 2012
Arkansas
1 review
2 helpful votes
Follow T P.
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As always, one can only comment on his firsthand experiences. Mine was great. I had a damaged HP LED. Looked up a replacement by the laptop model #. Since I've been burned before I also took the precaution to disassemble the laptop to get the LED's HP part #. With that part # I was able to quickly verify the two available replacement options (glossy/matte). I ordered the matte replacement and it came in about 4 days brand new and undamaged. It works fine, looks great and the price was fair all the way around.

Others may have (or may yet) experience something different but I will not hesitate to return in the future.

Date of experience: September 19, 2012

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177