LaptopBatteryExpress
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LaptopBatteryExpress

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John K.
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Fred in Customer Service is awesome!
July 27, 2015

Fred in Customer Service is awesome! I'm expecting the battery to live up to my expectations of a company with such nice people answering the phone.

I am still going through cycling the battery for break in, and am already happy. It seems to be lasting quite a long time. I do not know exact time as I don't have time to spend on that pc regularly. After the first full charge; The first drain on mostly sleep mode took over night. The second drain took three days with more use than on the first drain. WOW! I am sure to be more than satisfied after break in.

Date of experience: July 27, 2015
Michael M.
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It is a battery
September 15, 2015

It is a battery. It worked out of the box. It has worked for several charge cycles and it continues to function properly. It has not improved my social life, increased my IQ or given me eternal youth. If it had done any of those things, I would be buying them by the gross. As it is, I'll be buying them as required for my laptops.

Ask me again in a year and I will tell you how satisfactory, or not, the battery performance has been.

Date of experience: September 15, 2015
Frank W.
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Delivery was received expeditiously, had a reasonable price and worked as it should! More than happy with our experience and would definitely recommend them to others as well as purchase from them again!
Thank You!

Date of experience: August 18, 2014
Deborah C.
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Battery came in two days' time
May 3, 2015

Battery came in two days' time. Came with clear instructions. After conditioning, found that the battery can last about 6 hours before having to recharge. Great, will order again if you still carry the battery.

Date of experience: May 3, 2015
Bob D.
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Great to deal with
April 1, 2019

Great to deal with. Good selection of outdated laptop batteries. Thanks for keeping my old laptops working for field use.
Also, thank you for the follow-up to make sure I'm satisfied. It's a pleasure doing business with you. Bob

Date of experience: April 1, 2019
jim G.
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Quick, easy, informative regarding my suspicions about battery quality, money back guarantee...all good. Can't just the performance of the battery yet. Can judge the fitment...it fit fine, unlike many reviews of other cheap batteries I've read...so far so good.

Date of experience: January 17, 2015
Sue C.
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Overall, the experience was fine, but since this is my first time ordering from you, I have no experience to fall back on, and haven't yet received the product. However, your website promises free shipping yet I was charged.

Date of experience: January 12, 2016
Amanda K.
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My laptop battery had been losing a charge steadily over the last few months and it finally stopped taking a charge all together. I looked around for a good price and came up with laptopbatteryexpress.com. Ordering the battery was easy, I was afraid I would order the wrong one but that would have been pretty hard with their easy-to-use website. Overall I am thrilled with the whole experience. Oh, and I am using the laptop with the battery in it to write this review :)

Date of experience: July 9, 2016
Theresa H.
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The site was easy to navigate
March 26, 2015

The site was easy to navigate. I'm glad they had the battery replacement because I called up Dell first to see how much it would have been to purchase from them and they didn't even have it in stock. Thank you very much.

Be well,

Theresa

Date of experience: March 26, 2015
II K.
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I was very pleased with the prompt service I received as the order arrived 3 days after being placed. The lap top battery I ordered works great even though the shipping package was beaten up pretty badly. I will certainly consider making my future battery orders with your company again. Dennis Petersen

Date of experience: January 2, 2016
Greg J.
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This was one of the easiest purchases ever
January 8, 2015

This was one of the easiest purchases ever. I just typed in my laptop Make & Model and it pulled up the battery I needed. Also, the price was very fair so I didn't need to keep looking and waste time. There was also a $5.00 coupon for Friends and Family that I was able to apply at check out. Great site to purchase from! This is NOT a reflection on laptopbatteryexpress.com, but the battery I purchased for my laptop has only about a 1 1/2 to 2 hour maximum charge when it's suppose to be about 6 hours. I followed all the directions in the package on how to get the maximum charge from the battery but it's not happening. I am disappointed in the battery itself as I expected it to give at least 4 hours but not 1 1/2 to 2 hours. But, the ordering process was great and I would highly recommend laptopbatteryexpress.com.

Date of experience: January 8, 2015
Carol M.
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Great
May 1, 2015

Great. Very easy access and use. Pleased with my experience in ordering, timely arrival of my order and it was an overall great experience. I tried to respond to your original request and kept having problems so I just gave up, but it was not due to any problem with your company it seemed to be a computer glitch. Would highly recommend to friends. Thanks again.

Carol

Date of experience: May 1, 2015
Darlene P.
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The website experience is good
January 10, 2014

The website experience is good. Product arrived in good condition and in timely manner. When I put the battery into the laptop, it did not seem to be an exact fit. I had some trouble getting it to lock into place, but eventually it did. It sticks out just a hair beyond the back of the computer. The battery charged well and seems to hold the charge for at least several hours. The battery monitor on the computer indicates that the battery is working normally. I am slightly disappointed in the fit, since this was one of the more expensive replacement options (other than through Dell). This caused needless anxiety that the battery was not quite right and might damage the computer if forced into place. Other than that, performance seems to be acceptable, but I have only had it for a week.

Date of experience: January 10, 2014
Nimia R.
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Excellent
October 6, 2015

Excellent. The battery was in a beautiful brand new silver case and easy to handle.
I would recommend your company to everyone. The battery was placed in a brand new
Hard cardboard box with foam inside in 2 layers as well as scotch taped very well to
Ensure that the battery would handle whatever movement might be involved in its
Transportation. I was quite impressed and happy with the whole experience. Keep
Up that good work. Excellent professional handling of a delicate product.

Date of experience: October 6, 2015
Judi P.
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It was a great shopping experience!
January 12, 2016

It was a great shopping experience! I really appreciated all the explanations about batteries. There was even a short video provided which really helped confirm the right battery to purchase. There were also GOOD PRICES on your site, especially in comparison to some of the larger stores! Thanks for your assistance and fairness.
Best wishes,
Judi

PS: I'll be back when I have another computer need that you can supply!

Date of experience: January 12, 2016
John A.
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Called for guidance on which battery I should buy as a search on your website gave me 4 options. The descriptions of the batteries where okay but when I called with questions the person that took my call was about as clueless as me. We did muddle through it though and I placed an order. I received the correct battery for my laptop and I'm generally pretty ok with the purchase.

Date of experience: April 10, 2015
Jerry R.
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I compared prices and found your warranty superior to other offers, even though it cost a little more It's worth it. Thanks for being there. My computer crashed during my buying and you still had most of my info which was a BIG HELP. Thanks again. I had trouble finding an address for contacting you after the purchase so i am thanking you for sending this questionnaire and still need a contact address. Thanks again..

Date of experience: February 25, 2015
Balin V.
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Having paid top price for the battery I had expected a 100% charge and performance. Such was not the case, the battery only charged up to 79% having stayed charging overnight as instructed. Awaiting instructions to return it and get full credit.

Date of experience: November 9, 2016
vincent f.
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Was easy to locate my battery and checkout was a breeze. Received battery in just 2 days. I'm not one to write revues for my orders, but laptopbatteryexpress.com has impressed me with all aspects of my order and it's delivery. Good job!

Date of experience: April 26, 2016
Joseph P.
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Web site was very informative and clear and even helped me understand differences in make up of different brands and prices of battery packs. Order was handled promptly with timely emails stating progress and status of my battery. I even received a phone call offering savings if I would like the same battery pack in a different color because of an overstock of that color. I have the battery installed and the run time on battery alone seems to be very good.

Date of experience: February 5, 2016

Overview

LaptopBatteryExpress has a rating of 4.8 stars from 4,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping and timely manner. LaptopBatteryExpress ranks 2nd among Laptop Batteries sites.

service
28
value
29
shipping
28
returns
10
quality
25

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44,797 reviews