Called to get correct battery info. Received India. Man was very rude. Told me cymgm was info I needed and hung up on me when I would not give him my credit card number.
I checked other sites to if i could save money but was never able to find the right battery for my older laptop. Your site made it quick as easy to locate and order.
tried for a long time to order on phone,your site would not take my number.gave up,went to desktop,worked ok
I greatly appreciated the special notes telling the shopper to be SURE this is the item needed, with an explanation of why.
Very informative and like how the upgrade option was a click. The extra working time on the new battery is going to be appreciated on a flight to Germany this Spring.
Found your site difficult to use. Did not take my billing address to ship and then lost my credit card data. Did not recognise my EMail and I have ordered before.
Couldn't find my computer number extension in your list, but first 5 digits gave me products that will work--I hope.
Laptop Battery Express made a mistake in my original order, but quickly turned it around by sending me the correct battery.
Very difficult to get through the prompts. I had to submit my phone number 4 times and the shipping method 3 times.
Your website was annoying. I changed the shipping address from what Paypal had, so your website didn't recognize the payment as paypal and still wanted credit card info. Then when I changed that, it erased phone numbers, then when I fixed that, it erased the shipping method which again erased the phone numbers. What a pain! But I'm happy with the price and this is an item we need frequently.
Great website, easy to find correct product and many upgrade battery options available. Also love the free shipping!
the billing shipping page is a disaster. first the shipping info was missing. (my fault) but then correcting that, other information was wiped, (phone number, shipping info reverted to original info, promotion checkbox was rechecked. I had to redo three times before the page was satisfied.
This site was easy to use and easy to find the battery that was compatible for my specific computer. Thank you!
Quick, easy, and no nonsense. Hopefully the batteries turn out to be as good as the site they were purchased from.
Everything was easy to find and understand. The experience was pretty straight forward. Though I'll have to wait and see for the battery's performance.
The checkout experience....abysmal. The process isn't intuitive or lineal in nature. I conduct 90% of my shopping online and this site proved a challenge. At least your search engine found my battery. Most other sites returned bogus results.
I hope my experience with my new battery is as easy and pleasant as buying it from laptopbatteryexpress.com!
Good site with links to many models, good to do business so far waiting to see shipment times and results
very difficult to enter my order information--took multiple tries--felt like the web page was fighting me--deleting info I had already entered if it did not like my entry on something else--then I had to scroll through to find what was deleted and try again
This is the second battery I have purchased from Laptop Batteries Express. I am very impressed with the quality and durability of the other battery.
I love that fact that I found the batteries I needed and the process was easy and user friendly. Thanks. mlj
It took me 5 times to put in my credit card and info as you at the end would not take it as I already had an account. so I changed to another email address I had then you said would not process as I had an account. you should let people order from you without having to log in....everyone else does. You then made me go thought 3 tries to get a new password set as I do not remember one from 4 years ago or so when I ordered last. this even though I put in the new password correctly both time at least 2 of the four times I had to do it over because the last 2 times on one finger typed. ugh. the 4th time it went. then I had to go back and put in my credit card and other info again after I logged. in.. due to that mess, I almost gave up and went to somewhere else. YOu have the best batteries I think and so do must others or I would have given up the 3d time trying to buy. just make it so we can buy without signing in....please.
There were constant errors in the paying page. First it asked me to choose a State (from the United States) when I had chosen Colombia as country. Then, it asked me to provide my credit card number even though I was paying with PayPal. It's my first time buying with it, but i thought it was weird. Finally, after like at least 10 refreshments, and filling info, over and over it said It was a success.
Hard to find a good battery site for hard to find batteries! Family owned helps and good website! Fingers crossed!
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