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Lamps Plus

Overview

Lamps Plus has a rating of 4.7 stars from 1,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.

service
189
value
19
shipping
18
returns
17
quality
1,037
This company responds to reviews on average within 1 day

Instant Feedback

19,965 reviews
How would you rate Lamps Plus?
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Virginia
1 review
0 helpful votes
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Great
February 18, 2025

Good products on their site to choose from with good prices.

Date of experience: February 18, 2025
Amira T. Lamps Plus Rep
2 months ago

Wonderful to hear that, great to see that our site was easy to use.

Minnesota
1 review
0 helpful votes
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Give yourself a lot of time to construct
October 24, 2024

Construction was not easy, felt flimsy at times but looks great after done and fits our space. Casters a bit industrial but overall good for what we needed.!

Date of experience: October 23, 2024
Amira T. Lamps Plus Rep
6 months ago

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

New Jersey
1 review
0 helpful votes
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More than satisfied customer!
December 15, 2024
Updated review

Once I decided on my purchase, my new lamp arrived quickly. The lamp shade had minor bruises…could have lived with, however after speaking with customer service, they made it super easy to get a replacement shade!

Date of experience: December 15, 2024
Amira T. Lamps Plus Rep
5 months ago

Hello Mari, glad to hear that your issue was resolved! We appreciate your feedback.


Unable to apply coupon
November 12, 2024
Previous review

Unable to apply coupon

Date of experience: November 12, 2024
Maryland
2 reviews
0 helpful votes
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Time and again I have turned to Lamps Plus for lighting and mirror needs. I am always thrilled with the quality and style of the products I receive as well as the first rate customer experience. Anytime I have had a question or concern, your design assistants have been terrific. Love everything about your company!

Date of experience: December 17, 2024
Amira T. Lamps Plus Rep
6 months ago

Thanks so much, we hope you shop with us again!

Maine
1 review
0 helpful votes
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New build
November 19, 2024

Ordered from lamps plus. Came very quickly. As we have a news build I'm patiently waiting to install them. I can't wait!

Date of experience: November 19, 2024
Amira T. Lamps Plus Rep
6 months ago

We love hearing that! We hope you enjoy your purchase.

New York
1 review
0 helpful votes
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Pitiful
November 8, 2024
Updated review

Very little help when I spoke with salesperson. My lamp did not work. I had to replace the whole top bulb assembly

Date of experience: November 8, 2024
Ratings A. Lamps Plus Rep
6 months ago

We sincerely apologize for your recent experience, rest assured we are happy to help. We have sent you a follow up message so that we may further assist with your issue. We look forward to hearing from you.


Very little help when I spoke with salesperson
October 17, 2024
Previous review

Very little help when I spoke with salesperson

Date of experience: October 7, 2024
Washington
1 review
0 helpful votes
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Bathroom Remodel
November 18, 2024

It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.

Date of experience: December 20, 2024
Amira T. Lamps Plus Rep
6 months ago

Great to see that you found our site easy to use, thank you.

Michigan
1 review
0 helpful votes
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Really great quality product for the price. Unlike so many electrical and lighting fixtures, this is exactly as described and solid quality. Thank you!

Date of experience: October 24, 2024
Amira T. Lamps Plus Rep
6 months ago

Thank you, great to see that, we hope to see you visit with us again soon!

Georgia
1 review
0 helpful votes
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Great experience
November 7, 2024

Light exactly as described, shipped promptly and packaged very well to secure from damage. Very happy with my purchase. Thank you.

Date of experience: November 7, 2024
Amira T. Lamps Plus Rep
6 months ago

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

New York
1 review
0 helpful votes
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Very happy with product and shipping.
February 14, 2025

My experience was easy and my product was packed really good. Will use them again.

Date of experience: February 14, 2025
Amira T. Lamps Plus Rep
2 months ago

Wonderful to hear that, great to see that our site was easy to use.

Washington
1 review
0 helpful votes
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Excellent!
December 30, 2024

Excellent! The lamps were even better that I imagined and hoped and arrived very quickly

Date of experience: December 2, 2024
Amira T. Lamps Plus Rep
4 months ago

Great to hear from you, thank you for the visit and responses.

Illinois
1 review
0 helpful votes
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These lamp shade replacements are fabric and better size than originals

Date of experience: December 6, 2024
Amira T. Lamps Plus Rep
5 months ago

Thank you for being a returning customer, we appreciate you shopping with us.

Mississippi
1 review
0 helpful votes
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Great selection
November 3, 2024

Great selection and ease of ordering and product arrived on time.

Date of experience: December 5, 2024
Amira T. Lamps Plus Rep
6 months ago

Thank you, great to see that, we hope to see you visit with us again soon!

Washington
1 review
0 helpful votes
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Good service
October 21, 2024

Very easy process to select and purchase. Unfortunately the color was not quite what I was expecting and the shades were a bit larger than I expected. Guess this is what happens when you order online. It is harder to visualize online I think.

Date of experience: October 8, 2024
Amira T. Lamps Plus Rep
7 months ago

Great to see that you found our site easy to use, thank you.

New Jersey
1 review
0 helpful votes
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Very interesting hanging lamp.
November 3, 2024

Ordering was easy and delivery was quick. The catalog is easy to review.

Date of experience: December 5, 2024
Amira T. Lamps Plus Rep
6 months ago

Glad to hear the site was easy to use!

New York
1 review
0 helpful votes
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Quality product at a very good price
November 15, 2024

The product was very well priced and is a good quality for the price that it is. I was able to put it together easily and it works fine.

Date of experience: November 15, 2024
Amira T. Lamps Plus Rep
6 months ago

Thank you, great to see that, we hope to see you visit with us again soon!

Pennsylvania
1 review
0 helpful votes
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Lamps Plus experience was great
February 11, 2025

The color of the item I ordered was different when received in person.

Date of experience: February 11, 2025
Amira T. Lamps Plus Rep
2 months ago

Thanks for the feedback and comments.

Michigan
1 review
0 helpful votes
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Great service
January 10, 2025

I had exceptional support and help from an online assistant, Marty R.
That made all the difference.

Date of experience: February 12, 2025
Amira T. Lamps Plus Rep
4 months ago

We are happy to hear that! Enjoy your new design and we hope to see you again soon.

Illinois
1 review
0 helpful votes
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Online Experience
December 4, 2024

Online purchase was easy. No issues to search for the type of vanity lights I wanted.

Date of experience: December 4, 2024
Amira T. Lamps Plus Rep
5 months ago

Thank you, great to see that, we hope to see you visit with us again soon!

Delaware
1 review
0 helpful votes
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Nice lamp, as described.
February 11, 2025

Good looking floor lamp, is a bit unique and of good quality.

Date of experience: February 11, 2025
Amira T. Lamps Plus Rep
2 months ago

Thanks for the feedback, we're happy to hear you like the lamp!