Lamps Plus has a rating of 4.7 stars from 1,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
Construction was not easy, felt flimsy at times but looks great after done and fits our space. Casters a bit industrial but overall good for what we needed.!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Once I decided on my purchase, my new lamp arrived quickly. The lamp shade had minor bruises…could have lived with, however after speaking with customer service, they made it super easy to get a replacement shade!
Hello Mari, glad to hear that your issue was resolved! We appreciate your feedback.
Time and again I have turned to Lamps Plus for lighting and mirror needs. I am always thrilled with the quality and style of the products I receive as well as the first rate customer experience. Anytime I have had a question or concern, your design assistants have been terrific. Love everything about your company!
Thanks so much, we hope you shop with us again!
Ordered from lamps plus. Came very quickly. As we have a news build I'm patiently waiting to install them. I can't wait!
We love hearing that! We hope you enjoy your purchase.
Very little help when I spoke with salesperson. My lamp did not work. I had to replace the whole top bulb assembly
We sincerely apologize for your recent experience, rest assured we are happy to help. We have sent you a follow up message so that we may further assist with your issue. We look forward to hearing from you.
Very little help when I spoke with salesperson
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
Great to see that you found our site easy to use, thank you.
Really great quality product for the price. Unlike so many electrical and lighting fixtures, this is exactly as described and solid quality. Thank you!
Thank you, great to see that, we hope to see you visit with us again soon!
Light exactly as described, shipped promptly and packaged very well to secure from damage. Very happy with my purchase. Thank you.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
My experience was easy and my product was packed really good. Will use them again.
Wonderful to hear that, great to see that our site was easy to use.
Excellent! The lamps were even better that I imagined and hoped and arrived very quickly
Great to hear from you, thank you for the visit and responses.
These lamp shade replacements are fabric and better size than originals
Thank you for being a returning customer, we appreciate you shopping with us.
Great selection and ease of ordering and product arrived on time.
Thank you, great to see that, we hope to see you visit with us again soon!
Very easy process to select and purchase. Unfortunately the color was not quite what I was expecting and the shades were a bit larger than I expected. Guess this is what happens when you order online. It is harder to visualize online I think.
Great to see that you found our site easy to use, thank you.
Ordering was easy and delivery was quick. The catalog is easy to review.
Glad to hear the site was easy to use!
The product was very well priced and is a good quality for the price that it is. I was able to put it together easily and it works fine.
Thank you, great to see that, we hope to see you visit with us again soon!
The color of the item I ordered was different when received in person.
Thanks for the feedback and comments.
I had exceptional support and help from an online assistant, Marty R.
That made all the difference.
We are happy to hear that! Enjoy your new design and we hope to see you again soon.
Online purchase was easy. No issues to search for the type of vanity lights I wanted.
Thank you, great to see that, we hope to see you visit with us again soon!
Good looking floor lamp, is a bit unique and of good quality.
Thanks for the feedback, we're happy to hear you like the lamp!
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Wonderful to hear that, great to see that our site was easy to use.