Lamps Plus has a rating of 4.7 stars from 1,172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
I've used Lamps Plus twice in the past month and wasn't disappointed. If I'd discovered this company before now, I'm sure when I remodeled my kitchen and bathrooms, I would have found all my lighting needs and much more! Great service!
Site was well organized. My order for two light fixtures was promptly shipped, and both items were easy to track. They were both received with no damage, all parts and I installed them with no issues.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Whenever we need lighting or ceiling fans, etc. we turn to Lamps Plus. They have a large selection that satisfies all tastes. Most of the time they have exactly what we need and like. The products come quickly and safely. We haven't put the latest purchases up yet but are excited to see!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Beautiful. I always use Lamps PlusExtremely well packed-I NEVER saw anything like that. Beautiful. I always use Lamps Plus
Thank you for continuing to shop with us, we value your feedback!
I bought drum shades to go on my vintage MCM lamps. They fit the vibe perfectly & were delivered quickly & safely.
We're glad to hear you are enjoying your lamp shades! We hope you shop with us again soon.
I was assisted very well in the selection of new track heads- your rep made sure that I was buying the right heads for my J track, and discussed the merits of LED versus halogen lamps. A+ customer service!
Glad to hear you had a positive experience with our customer service team!
Easy to chose and buy. Received it in a timely manner in perfect condition.
Glad to hear the website was easy to use!
I have purchased a Minka fan in the past and was very pleased with it This company has some unusual fans that work very well and look great.
Thank you for being a returning customer, we hope you enjoy your new fan.
Lamps arrived as expected and are good quality for the price.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I've recently ordered four lamps and three mirrors from Lamps Plus. All were received promptly, packaged well, and look great. I was so pleased that I ordered two more lamps today!
Thank you for being a returning customer, we hope you continue shopping with us!
Beautiful and on time. The experience was great and efficient. Clients happy.
We're happy for the feedback!
I love this lamp. It seems to be made well, with a ceramic base and a wood neck. The cost was very reasonable. The overall look is super. The only issue was that the lampshade came a bit dented on one side. I have simply moved that side to the wall so no one can see.
Hi Linda, thank you for the positive feedback! We appreciate you shopping with us.
Like most web sites it is somewhat cumbersome to navigate since they have thousands of products. Filters are iffy as to what you will see. Prices are typical for the products, I did not find any exceptional savings.
Transaction was smooth, shipping info was prompt and accurate.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
The lamps are beautiful and I love the night light dim feature.
Thank you for shopping with us! We hope you visit our site again soon.
I needed a pair of lamps for a guest bedroom with a coastal feel. I had a good selection to choose from. The website allows you to search by style, color, etc. My lamps were a good value and shipped quickly. The lamps arrived very well packed. I'm happy with my choice.
Hello Madison, thank you for shopping with us and we hope you love your new lamps.
I was looking for a Christmas gift for my sister-in-law. She needed a floor lamp with a high output to light her living room. Her living room faces north so it's difficult to light the room during the day and night. Lamps Plus had a huge selection of floor lamps to choose from and free shipping.
Thank you so much for the detailed review! We appreciate you continuing to shop with us and are glad to hear you're satisfied with the lamp.
The lamps are unusual, and really beautiful. I have received many compliments. Good amount of light as well. Great shipping experience!
Went to store walked around sales rep asked if we needed help we said no thank you. Nice. But when we left without buying 3 sales reps were huddled together talking but they watched us leave without asking to help again. I think they should have directed us to look at your website, perhaps even volunteer to show us items not at the store but available online
Hello Dan, thank you for your feedback. We apologize that you were not satisfied with your in-store experience. Thank you for bringing this to our attention.
Very helpful customer service rep. Quality products. Thank you
Thank you for the feedback, we appreciate it.
I received a package that I didn't notice had a big ding in it until I actually took it out of the box and realized the lamp was dented. The box had a dent in the same place as did the interior packing. I called customer service and they made it right by sending me a new lamp out right away and I was able to install it just a couple days later than I started.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Thank you for taking time to provide feedback about your experience, we appreciate your review.