Lamps Plus

They communicated promptly about what the fulfilment timeline would be. When I wanted to change my order an actual human did it quickly. One item shipped a little faster than promised.

Works as specified and I like it. Fits the hallway and can be dimmed

I somehow inadvertently placed my order twice. I immediately called Lamps Plus and the woman wha answered was able to reassure me that she could get the second order back before it shipped.

My lamp purchase process was excellent, quick and updated information on delivery status of my order. Also my lamp has a double drum pure white silver shade, which is the reason I ordered this lamp, that provides bright white light, instead of the yellow linen look lighting, which makes the room really pop with bright light. Love the double drum silver white shade. Thank you for your great service.

I was disappointed with having to wait since the shipping took a long time was worth the wait!

I purchased this chandelier to match my foyer fixtures. It is stunning. The deliver was quick and I love that it came with the bulbs.

The replacement lamp shade arrived undamaged this time and fits just fine

I needed a small flush mount fixture for the bathroom. I also needed it to produce a lot of light. This fixture was shown as using two 100 wt. Bulbs. When I received the fixture the instructions inside the package said not to exceed two 60 wt. Bulbs. I was not happy with the difference. The fixture itself was not that attractive. As a result, I had to return the fixture.

Order came on time and in good condition - had seen it in a furniture store.

Purchased 2 prior. Wanted same for new home. Quick easy find.

Lamps came in two boxes. Did not like them.
No free return.
No $6.95 return mailing bar code/sticker.
Instead, $10.00, per box.
Not an enormous big deal, but attitude of customer service rep. I spoke to was unsympathetic.
So I'm out $20, with no sympathy.
Amazon doesn't issue sympathy w/ their returns either. And I hate Jeff Bezos.
However, they will credit the entire amount.
And the shipping is free.

Items arrived well-packed. They are even better than pictured and are an understated upgrade to the rooms they are in - they are elegant but not over the top. Very pleased with both purchases. Price was competitive.

Was a good experience, variety of styles and price better than the big box stores.

The shipment was not good. Three products from three different locations. One showed a FedEx label created and a due date but nothing else. When it did not arrive on the due date I emailed. It took days to hear back. Then they started to process my return. I had no product to return since I did not receive it. I called. Finally a light was shipped and received. But the way they handled this was poor. They should know that nothing was shipped or even received by FedEx to ship without the customer having to hound them.

Got email alert for $30 off on $200+ purchase. Did not approve. Said not a new customer. Have need discount. Very upset with you

I'd been eyeing these lamps for awhile. When the black Friday came and they were on sale, I decided to buy them and I'm glad I did. They arrived quickly and damage free.

Easy to order, quick delivery, quality products reasonable price

Found exactly what I was looking for to replace old lamps outside the garage.

Have previously ordered from you. Your customer service immediately sent me two globes to replace the broken ones. Love your lights!

We receive everything in a timely manner and in great shape. Thanks.