business logo of Lamps Plus

Lamps PlusReviews 1,169

4.7

About the Business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,027
This company responds to reviews on average within 1 day

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20,009 reviews
South Carolina
2 reviews
0 helpful votes
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Beautiful Lamp, Great Design
August 31, 2021
Updated review

We love our tiffany lamp - very good quality. Exactly as described online. Ordering was a breeze and it arrived incredibly fast. This is the third lamp wee have purchased from Lamps Plus. Very happy with each purchase.

Date of experience: August 31, 2021

Great selection
August 24, 2021
Previous review

Great selection - wonderful quality. We are really happy with the two lamps we previously purchased and know this next one will be just as beautiful

Date of experience: August 24, 2021
West Virginia
1 review
0 helpful votes
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We ordered them. They showed up quickly. We had them installed. We flipped the switch. They lighted up.

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

Hi - thank you for the comments, and thank you to your wife for choosing the lamps. We hope you enjoy them and thank you for the comments.

Tennessee
1 review
0 helpful votes
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Purchase from LampsPlus
August 31, 2021

I ordered my lamps and they came quickly and packaged nicely! With a few minutes to unpack and fix the shades on, they were shining bright and ready to be set in the bedroom to complete my decor.

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

Hi - we hope you enjoy your new lighting, and thank you so much for the comments and rating.

Colorado
1 review
0 helpful votes
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I have always loved this retailer. The shopping was easy the delivery was efficient and the item was installed very well.

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

Thanks so much for the kind words. We appreciate your business and your comments!

Texas
1 review
0 helpful votes
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Everything was on time and product looks good!
August 31, 2021

Everything was easy about the process and I was satisfied!

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

Glad to hear it. Please let us know if you have any questions about your purchase. Thank you!

Illinois
1 review
1 helpful vote
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Your variety of options makes shopping easy!
August 31, 2021
Updated review

So many options with the ability to sort based on needs and wants makes shopping so much easier!

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

Hi - thank you for the feedback and input, we appreciate it.


So many options with the ability to sort based on needs...
August 24, 2021
Previous review

So many options with the ability to sort based on needs and wants makes shopping so much easier!

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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Ceiling Fan
August 31, 2021

Enjoy being able to view a wide selection of ceiling fans before selecting the perfect one. Great prices is also a plus

Date of experience: August 31, 2021
Florida
1 review
0 helpful votes
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Like merchandise
August 31, 2021
Updated review

Easy internet. Waiting to see how merchandise is. Just got lamp shades today like them

Date of experience: August 31, 2021

Easy internet
August 23, 2021
Previous review

Easy internet. Waiting to see how merchandise is

Date of experience: August 23, 2021
Nevada
1 review
0 helpful votes
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Please see above comment.at this time it's poor because it will be difficult to return.

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

Hi - many of our designs ship the same day, so we may have already packed and shipped out your design before you attempted to cancel it. If you reach out to our customer service team they will be able to tell you the status of your order and help you place an order for the correct sized item you wanted. Thank you for the comments.

Missouri
1 review
0 helpful votes
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Quick delivery
August 31, 2021

Delivery was fast and item was well packed. It is as described.

Date of experience: August 31, 2021
John B. Lamps Plus Rep
over a year old

We appreciate the rating, thank you.

West Virginia
1 review
0 helpful votes
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Love my lamp!
August 30, 2021
Updated review

Ships on same day as ordered
Better than expected quality and super fast shipping!

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

Hi - glad to see that you found a design you love. Thanks for the rating and feedback.


Ships on same day as ordered
August 23, 2021
Previous review

Ships on same day as ordered

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Beautiful & Sturdy
August 30, 2021

The lamp is perfect for my desk where I teach on zoom. The light is warm and not glaring. It also. Surprisingly, released me from having to rig up lighting to be seen online. Easy set up, and thanks for including a bulb! Very happy and I highly recommend this lamp.

Date of experience: August 30, 2021
Missouri
2 reviews
0 helpful votes
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Beautiful lamps!
August 30, 2021

Lamps were delivered very quickly and were in perfect shape.

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

Thank you for all the kind words, and for your rating, we appreciate it!

Pennsylvania
1 review
0 helpful votes
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Value and style.
August 30, 2021
Updated review

Quick and uncomplicated. I'm looking forward to installing this in my new home.

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

Thanks for all the comments and feedback, we hope you enjoy your new lighting.


Quick and uncomplicated
August 23, 2021
Previous review

Quick and uncomplicated. I'm looking forward to installing this in my new home.

Date of experience: August 23, 2021
Texas
1 review
0 helpful votes
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New ceiling fans for outdoor kitchen
August 30, 2021

My experience was very good and the product is what I expected

Date of experience: August 30, 2021
New York
2 reviews
0 helpful votes
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Possini Euro Moderne Droplet Floor Lamp
August 30, 2021

I have ordered much of my lighting from Lighting Plus. They have a good selection of modern chandeliers and floor lamps. My friend loved my Possini Mid Century Modern Floor Lamp so I got her one for her new house. She was so excited and placed it in a visual are for everyone to enjoy. Shipping was fast and product nicely packaged. I saw some reviews about receiving a damaged shade, but hers was perfect.

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

What a nice friend you are! Thank you for the review and feedback, we appreciate it.

Nebraska
1 review
0 helpful votes
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WE LIKE THIS ONE
August 30, 2021

Excellent service, arrived in great shape, on time and product as described. Thank you

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

Thank you for the comments, we appreciate them.

Virginia
1 review
0 helpful votes
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Excellent product and service
August 30, 2021

Very pleased with my order, came quickly, and packaged very well.

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

Glad to hear it, thank you for the comments!

New Mexico
1 review
0 helpful votes
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Great service experience
August 30, 2021

Ordered over phone, the lady helping me was very professional. The delivery was great, I couldn't ask for more.

Date of experience: August 30, 2021
John B. Lamps Plus Rep
over a year old

Thank you for the review, we appreciate it.

Alabama
1 review
0 helpful votes
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Beautiful lamp!
August 30, 2021

I ordered the large Tahoe slate lamp and it came within a week. It was packaged well and looks fabulous in my den! They recommend an LED bulb to go with it and I ordered that too. I will definitely order from them again when I need a new lamp.

Date of experience: August 30, 2021