About the Business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The ordering process is quick and easy. It's the site to go to for lighting!
Love my new chair. Exactly what I wanted. Fits in my room perfectly.
Open Box Item... NEW! No issues. Delivered tow days before estimated
The lamp arrived with a warning on the outside of the box. Essentially it said not to use it wiith aluminum wiring! We have an old house with aluminum wiring. I'm very disappointed.
Hi - we are not sure what design you are referencing, or why there would be that message on the box, but if you contact our customer service team they will be able to research the design and help you out.
I found what I wanted very quickly after being on other sites forever.
The installation for this item was extremely difficult, due to the design. The cross bar drilled holes did not line up with the holes on the lamp base, and it also does not allow the lamp to have a tight fit to the ceiling. Also, the design at the base and the glass lamp are poor, as you can't put the tiny screws into the slots due to the lamp being in the way! I will leave the one installed lamp on the ceiling, but I want to return the second one. Beautiful lamp, however.
Hi - if you contact us we can troubleshoot the difficulties you are having and help you out.
So far so good. All the items I've ordered have been perfect. Just one slight problem. The "ring" that should have been included with my floor lamp is missing
Great and a pleasure to shop on line and get what you expected.
Ok so far, too soon to know. Advertised bronze finish is just good quality brown paint.
Hi - not sure which design you are referring to, but many do have a finish and are not actually bronze. If the design is not to your liking we can help you find alternate designs. Just contact our customer service team and they can assist you.
Placed order received 2 lamps and installed the same day, very easy.
Great to hear. Thank you for the comments and we hope that you enjoy your new lighting.
We bought this acrylic lamp because we love the style. However, the base part (with the cord running through) was not attached and there's apparently no way to snap it together. We had ordered this lamp before several months ago and LampsPlus was very generous with their return policy. However, I think the entire shipment must have been this way. So, it's our fault this time for ordering again.
Hi Katy - We are sorry to hear your items arrived in less than optimal condition. Your satisfaction is our top priority and we will be more than happy to assist you in resolving this matter. After revewing the orders we found two orders tha lamp you mentioned is on. If you still need assistance on the lamp or wish to send it back please contact us directly and we will be more than happy to assist you. We do apologize for any inconveneince.
Great very easy shopping but the shipping was horrible everything arrived broken.
Hi - we apologize for items in your order arriving damaged. We do pack designs securely for shipping, but at times damage can occur. If you contact our customer service team they will get replacements out to you ASAP.
We got our light fixture quickly. Installation was easy and the light looks beautiful in our room.
Satisfied with ordering and delivery process.
Cheers
Was not aware there would be significant assembly required when I ordered. Other than that it's great!
Easy to find what I was looking for and super easy checkout with free shipping as well!
The item is delivered, but won't be installed for another week or two
Lamp arrived in a timely manner and looks nice and works!
Shopping experience easy, lamps were a great value. They shipped quickly and look great in our family room! Thank you!
With ongoing demolition in my bathroom, these beautiful pendants have not yet been installed, but I expect complete satisfaction. I am excited to see them hanging!
One of the four lamp shades was broken during shipping; Luckily we only needed 3
Hi - we apologize for the damaged shade. We do our best to securely pack our designs, but sometimes damage does occur. If you contact our customer service team they will be happy to ship you a replacement. Thank you for the comments.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your comments; enjoy your new chair!