Lamps PlusReviews 1,169

The website was easy to navigate and the selection and availability was excellent. The products arrived on the date promised and were just what we had ordered. The quality was very good and we are very pleased with the lamps and mirror that we ordered.

Gear service…. Easy ordering! The ordering process was so easy and great products to choice from!

Love all the beautiful lamps at Lamps Plus. They are the ONLY store that has this selection!
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I was told my chandelier would be delivered on a certain day (even the Bot contacted me and said it would be delivered that day. I waited and no chandelier. Finally after called numerous times within a week after that I got a Customer Service person who said my lamp was lost and she ordered a new one for me.

Delivery was quick. Two items were delivered a day apart, although Fed Ex noted that they were both delivered the same day. I was left a bit confused with the first delivery. I liked the lampshades. Have not put the chandelier up yet. Waiting for installer.

The website, products, prices and shipping were all excellent!

Easy to order. I knew the manufacturer and style of the fixture I wanted, which made the process a breeze. Thank you!

First time ordering. It went very smooth and quick, a lot to choose from.

Good products. I am a repeat customer. Quick delivery. Good online experience,
Only complaint was that the two shades were nested together as they were shipped and it left a crease on one of them. I believe it may go away, but it could have easily been avoided if there was some foam or padding between the shades. Otherwise, very well packaged with lots air bags.

Always a great selection, with lots of filters and options for searching. Found the item that fit our needs perfectly.

Absolutely beautiful light. Great quality. We could not be happier!

I received my order within 2 days! It was super fast and easy.

Was looking for a budget-friendly floor lamp that wasn't flimsy and made from only metal and plastic. I looked at Target, Walmart, Amazon, Home Goods, Marshalls. Options seemed to be cheap and flimsy and then skipped right to pricing that was at the top of my budget and went up from there. Came to LampsPlus and not only found a style that I liked, I was able to get the floor lamp & 2 matching table lamps within budget.

I updated my default address but every time I tried to check out it went to my prior address. Thank you for calling to check delivery address was correct

Web is very easy to shop and select the right shade.

Great selection with good detailed information on most all lights. May return the product only due to discovering another light (from Lamps Plus) that I like better

Great. I was so surprised how fast it was delivered

Have used Lamps Plus - for years - open box has good deals

I liked the first one so much, I ordered another for a different room. Only bummer was that the first one was on sale, but the second was not, even though there was a sale event going on.

I returned a shade to Lamps Plus. I was given two options: 1. Pay to ship the item to them 2. Destroy the item and send them a picture and I would receive a full refund. I am disgusted by the lack of respect for resources. I will never use this company again. Please, start caring about something other than the bottom line.

Purchased two lamps and both were received in one box, unfortunately one of the lamps were shattered in 1000 pieces. Called customer service and they wanted me to repack the entire order and send back for a refund. Not my fault you packaged the lamps incorrectly and expect me to repackage broken glass to send back. Very unacceptable and I will not be buying from them again. Out $60 with a lamp that cannot be matched from another store. And what's up with the 20+ digit order number, you can't possibly have that much business with the level of customer service I had the pleasure of dealing with.