website thubmnail of LaLa Mira

LaLa Mira

How would you rate LaLa Mira?
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Philippines
1 review
1 helpful vote
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Awesome!
April 23, 2019

This is so awesome! The dresses looks like the photo featured. And then they offer the up to date fashion trends. I will recommend this to my friends whose up to fashion nowadays.

Date of experience: April 22, 2019
New York
1 review
0 helpful votes
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This dress is Everything a girl My size can dream of I love it I cried when I saw this dress this website for a prom dress will be my every choice this year and next year thank you sooooo much I love it!

Date of experience: April 1, 2019
California
1 review
0 helpful votes
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I had the worst experience with this company. They will not work with you on returns. The material they use on dresses is very cheap. I highly do not recommend!

Date of experience: May 6, 2019
New York
1 review
0 helpful votes
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This site is horrible! The dresses are falsely advertised and when you reach out to them they tell you they made the correct dress. Report them to the BBB and Consumers Affairs

Date of experience: October 30, 2020
Kentucky
1 review
4 helpful votes
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Dishonest
March 18, 2019

I beg anyone looking at dresses DO NOT, I repeat DO NOT buy from this company. I ordered 2 flower dresses each for my girls because I wasn't sure which one I wanted. Once they were shipped I found a dress elsewhere. When they arrived, I sent in my request for a return on 4 dresses that were unopened and I was denied. No where in their return policy does it say one cannot return a unopened dress. Yet, whoever is behind the computer granted returns ( which I'm 99.99% sure they don't approve any) said it's not their fault, they can't accept the return and I should just go sell them to a local shop. I have threaten legal action and based on the numerous people that have been scammed by this company I can't imagine I'm the first.
I have a hard time believing the positive reviews are legit after my personal experience and the 100's of negative reviews that I have read. There are some that have gone as far as reporting them to the Fair Trade commission. The majority of the negative reviews have a common thread- dishonesty in their "return policy"

Date of experience: March 18, 2019
Georgia
1 review
0 helpful votes
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This dress is amazing. It fits well. It looks expensive. When comparing it to dresses I have that are 150-250$, it is similar in quality. I love it. I may even purchase it in another color

Date of experience: April 3, 2019
New York
1 review
11 helpful votes
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Update 6/12/2019
June 12, 2019
Updated review

I filed a dispute with my credit card company and was able to get a refund for the whole amount because the merchant was unresponsive to my credit card company's communications.

Date of experience: June 12, 2019

Where to File a Complaint Against this Vendor
December 14, 2018
Previous review

For those of you who may want to file a complaint do what I did. I filed a complaint against this vendor with my credit card company and Pay Pal which was the method of payment used. Lets see how this will turn out. I will keep you all posted.
As for a class action lawsuit. Any lawyer out there interested?

Date of experience: December 14, 2018
Virginia
1 review
1 helpful vote
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I received the dress today and IT IS NOT THE DRESS I ORDERED AND IT IS NOT EVEN THE SIZE ORDERED! THIS DRESS IS THE UGLIEST AND THE CHEAPEST LOOKING DRESS THAT I HAVE EVER SEEN! When I tried to contact for refund and return the website does not even let me submit it. When I called the customer service number they cursed me and hang up on me! When I called them back, the number said unreachable! These people are scam!

Date of experience: January 21, 2019
Philippines
1 review
1 helpful vote
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Great
March 18, 2019

Thank you Lala Mira. You have a excellence service. Keep up the good work. You have lot of customers have a customers satisfaction. More power! Hope to see you again.

Date of experience: March 18, 2019
Texas
1 review
1 helpful vote
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Disappointing!
August 30, 2018

The size was not as advertised nor the quality. The cut of the gown was not symmetrical down the center. The delivery time was also falsely advertised. If it's just possible, DO NOT BUY FROM THIS COMPANY!

Date of experience: August 30, 2018
Illinois
1 review
1 helpful vote
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I bought a dress for my daughter and it was slightly too big. I tried to returned the dress and they informed me it was my mistake and they would not take the dress back.

Date of experience: July 12, 2019
California
1 review
3 helpful votes
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SCAM WEBSITE!
October 2, 2018

This f... website is a total SCAM. I order a dress and they refuse to exchange it or give me my money back. They totally go against their return policy. I just wasted $200. I should have read the reviews before ordering from there. What a waste of money!. DO NOT BUY FROM THIS WEBSITE. STAY AWAYYYY! DO NOOOOT BUY FROM THERE!

Date of experience: October 2, 2018
South Carolina
1 review
2 helpful votes
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Scam
May 3, 2021

I paid for my wedding dress paid to have it shipped express they took my money I never got my wedding dress I had to buy another wedding dress im reporting them to the better business bureau

Date of experience: May 3, 2021
Bangladesh
1 review
0 helpful votes
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Excellent clothes!
February 1, 2019

There are very different types of clothes. The clothes are very gorgeous to size & colors.It has wedding dresses, prom dresses, evening dresses etc.The quality of the dresses are excellent.

Date of experience: January 31, 2019
Massachusetts
1 review
1 helpful vote
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Don't order from here. They wouldn't return my dress when it was way too large citing it was my fault. Never have I not been able to return something from an online site. Don't waste your money

Date of experience: August 1, 2020
China
1 review
0 helpful votes
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Great dress
May 9, 2019

Great dress. I did not expect it to be as well finished. Very nice! We ordered 8 bridesmaids and they're all fabulous! Thank you LaLaMira! Will order from here again!

Date of experience: May 8, 2019
GB
2 reviews
0 helpful votes
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Shocking service!
December 12, 2018

DO NOT BUY FROM THIS COMPANYshocking service, shocking customer service. Dress totally misshapen, unexplainable extra material and inaccurately size! Will not except a return as it's my fault apparently for not being the correct shape for the dress! Say its unfair on them for me to expect them to receive the return, even though it's states in their returns policy they accept returns if dress is misshapen, not worn, altered or a tailored dress! Unbelievable to call them selfs a company that strives to do the best for the customer!

Date of experience: December 12, 2018
California
1 review
4 helpful votes
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... but if you're a scam artist then it proves why you're still in business.
Do NOT order from LaLaMira
I'm disappointed that I did not research the reviews for this company before buying a dress from them. I ordered a dress, and it wasn't anything like their photodefinitely false advertising! Well needless to say, they tried telling me it was my mistake for ordering it and refused to refund me. They even went as far as trying to make my return about the wrong size. Which is not why I wanted to return it. What's frustrating is, I always read online return policies before buying things, and no where does it say they don't accept returns or exchanges if the customer is dissatisfied. Therefore if us customers are unhappy with our order we should be able to get our money back. Seeing how they do not accept any returns or exchanges then they have to say that, and they don't! It's incredibly unethical for a company to put "the mistake" back on their customers just because they're greedy capitalists.

Date of experience: March 10, 2019
Canada
1 review
10 helpful votes
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Thank you lalamira.
October 11, 2018

This dress is gorgeous! I ordered this last minute for our last minute elopement. I ordered on 9/3 and it showed up on my doorstep on 9/18. I was nervous about ordering online but saw so many great reviews that I thought I'd give it a try. I'm so happy I did. I did a custom fit and it was perfect! I also asked that it be knee length instead of tea length and it was perfect as well! The few things I will say is that the back has buttons all the way up. (I thought it had a key whole based on the photo on the website) Also, the lace across the abdomen is darted, which was hard to tell in the photo but once I brought it to the dry cleaners and had them steam it or whatever they do to get the wrinkles out it was perfect. Also the arms and neckline still had a strange fringe on it, I was very careful and cut it all off so it was more of a refined look. There's also a build in bra type thing for support but I put one of those lift and stick bras on for a little lift, it worked perfectly. (From target, nothing fancy) also the colored ribbon around the waist matched the ivory dress perfectly, it doesn't stand out at all. It photographed really well too. I couldn't be happier. Thank you lalamira.

Date of experience: October 11, 2018
GB
1 review
0 helpful votes
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Fraud / Misleading
July 5, 2021

I ordered a prom dress paid £145 for but when the dress arrived its not the one i ordered. The material is so cheap and the fitting i ordered was for size 10 they sent size 12/14. Colour looks horrible. Slit is in a wrong position. I emailed them right away and they are very unprofessional in emailing back by say "use your common sense when order online". They are not accepting the dress back for a refund as it hasnt been work. But they would not accept it to be aent back. They said refunf is not really acceptable! How on this earth itd not acceptable? Stealing customers money by showing the dress on webpage and which looks good amd sending the one would have costed them max £10 to make it! Look at the pics DO NOT TRUST THE QUALITY AND THEIR SERVICE! IT IS ALL SCAM

+1
Date of experience: July 5, 2021

Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 26th among Dresses sites.

service
145
value
146
shipping
145
returns
143
quality
143
+368