LaLa Mira

I cannot express how horrible this company is.
I ordered a prom dress from them because the pictures of the dress and price were great.
I was told that the ordered would be shipped a certain date; it was not and therefore would not arrive on time for prom.
I tried to cancel the order (before it was shipped) and they said no
I was told I could return the dress
I received the dress a week later and it was the ugliest, cheapest, disgusting dress I have ever seen
I tried to return the dress and they gave me the 'run around'
I tried to contact someone... very difficult! They continued to state they were in CHINA
They told me that I could not even return the dress.
I am out 190.00 and have a gross dress that is not suitable to wear
This nasty company is on ETSY... so beware
DO NOT ORDER FROM THEM

My daughter wanted a unique dress for homecoming - one nobody else had. We're on a budget and she found one she liked on this site. I was skeptical but we had plenty of time, so I figured we'd give it a shot. Not only was the dress my daughter received the absolute wrong color, it took almost 14 extra days to ship than promised ( even paying expedited shipping) nothing to do with customs they didn't ship it on time - when emailing them with photos showing the blatant color difference, I was met with rude, unprofessional, even borderline harassing replies. I asked them to stop emailing me 3 different times and they wouldn't. They said "Just keep the dress or you can send it to your friends or resell it locally." WHAT? Unbelievably poor customer support after the order barely even made it in time - luckily I had ordered a second dress LOCALLY because of my bad feeling when it never shipped, but they are scammers, frauds, DO NOT DO BUSINESS WITH THEM

DO NOT BUY FROM THIS COMPANY. They sent me a different dress than the one I ordered and, when I asked for the correct dress or to return it, they said no and that it's "common sense" that things look different online than in person and that their tailors "don't make mistakes". The dress is literally nothing like the dress I ordered. I sent pictures to them and they told me that it's good enough and I can't return it.

DO NOT BUY FROM THEM and DO NOT BELIEVE THEIR RETURN POLICY. I've filed a dispute with my bank on the charge for the dress.

DO NOT BUY FROM THIS COMPANY THE STOCK IS AWFUL AND THE CUSTOMER SERVICE DIABOLICAL! Dress sizes are made for short people and anyone taller than 5'2 the dress will not fit right around your hips. When you request to return the item they will refuse any returns. They state In their T&C's that it is only tailor made dresses that can't be returned but they do not accept standard UK size returns at all either. They requested a photo of me wearing the dress and even once a photo had been sent of the dress not fitting me around my hips due to height, they still rejected the return request due to me requesting a size 10 and a size 10 had been sent. They advised that I need to Source a tailor locally, which would be fine if they made tall dresses and not short dresses! I can't make a short dress longer! THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED

I ordered a dress for a dance that my daughter is going to. The dress ended up being way too long for her. I contacted them back within the 7 days of their ridiculous return policy and stated I was NOT SATISFIED with the dress. Going back and forth over email they kept telling me it was not their fault and that the dress was made the was it was supposed to. They would NOT refund me my money! They suggested I go and get it altered locally. I would NEVER EVER recommend this place to anyone! Buyers BEWARE!

We ordered 5 dresses from the company to try on and keep one or two. My daughter did not do her homework unfortunately and look for bad reviews. This company is a scam. The dresses are OK but nothing super special. We are out $500 because they will not cooperate with us for the returns. They have a return section you can finally get to when they email you a link, it just goes around and around. You keep sending the messages and they keep replying with a link to return and it just goes back to the same customer service FAQ. PLEASE DO NOT BUY FROM THIS COMPANY. MY WISH IS THEY GO OUT OF BUSINESS.

They shipped my dress faster then the date. Really great customer service. They really work with you. Dress is beautiful. But came in a totally different material... but still was gorgeous

BUYER BEWARE! DO NOT BUY ANYTHING FROM THIS WEBSITE, IF YOUR SIZE DOES NOT FIT THEY WILL PRETTY MUCH TELL YOU THAT ITS YOUR FAULT AND YOU SHOULD KNOW YOUR TRUE SIZE AND THAT YOU WILL NOT BE REFUNDED. ALL CLOTHING LINES AND COMPANIES CUT THEIR FABRICS DIFFERENTLY SO OCCASIONALLY THERE WILL BE A DISCREPANCY WITH SIZING. HOW DO YOU EXPECT TO STAY IN BUSINESS BY NOT PROVIDING EXCEPTIONAL SERVICE. THEY WILL NOT BE IN BUSINESS FOR TOO LONG, MARK MY WORDS!

DO NOT be suckered in. The workmanship was shoddy and the sizes are a joke. I'm usually a 14/16 so I ordered an 18 to be sure (my wedding dress actually- but 2nd time round so not a traditional gown - more of an evening dress) I couldn't move the zip more than half an inch. Tried to send it back for a refund but got a very dismissive email back refusing to have anything to do with it.
Luckily I'd paid through PayPal and they got the money back for me. They were brilliant. I had to pay £60 to have it couriered back to China. So all in all I lost £45. I just think of all those pooryoung girls who have saved their money for a prom dress (or even bridesmaids dresses). It's just so sad and gives Chinese companies a very bad name.