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LadyPromDress

How would you rate LadyPromDress?
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South Carolina
1 review
0 helpful votes
Follow Kaytlin O.
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The BEST EVERRRRRR!
April 11, 2024

I ordered this prom dress for my senior prom! The best choice I ever made honestly. This dress was even more beautiful when I got it! The sparkles was beautiful, everything about it was beautiful. I definitely will be hopping from LadyPromDress again in the future.

P.S: Ladies if you need any help with the sizing from this review. I'm 5'6 and weigh 135-139 pounds and I order a size 2 and it fitted perfectly just like a glove!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Fast Delivery, Great Customer Service
January 17, 2024

My biggest regret was having to return this beautiful dress but it was a good way to be able to inform you of the excellent customer service. Quick response, no hassle only to return in time stated. I hope to be able to work with you in the future.

Date of experience: January 17, 2024
Illinois
1 review
0 helpful votes
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Prom dress
March 8, 2024

The dress was nice however I was surprised by the fabric. I expected a shimmer like not sequins. Also the ruffles at the bottom were not plentiful enough and had a flat appearance. But overall it was ok for the price

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Wedding dress is amazing!
September 8, 2023

I was skeptical at first, but I figured I might as well try and maybe this dress would work out for my wedding. I had great communication from Ladypromdress, and they took my measurements. I received the dress way sooner than I had expected, and it came without damage. I tried it on and immediately was impressed with the craftsmanship! I highly recommend them for any of your dress needs!

Date of experience: September 8, 2023
Alabama
1 review
0 helpful votes
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Green Goddess
April 26, 2023

Honest Review! The shopping experience was excellent and the customer service rep was very attentive. The dress was beautiful very true to size we actually had to get it altered. Fabric is very forgiving and stretchy. Some of the stitching was loose around the breast area but nothing to crazy.

Date of experience: April 26, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

California
1 review
0 helpful votes
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The dress was great, the quality of the product was great, it's affordable and I would definitely recommend them to those in need of a dress: but because of the mesh I would size up when it comes to your bust measurements.

Date of experience: April 1, 2024
Georgia
1 review
0 helpful votes
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Excellent Service and Quality
March 27, 2023

The staff has extremely quick responses to emails and FAST delivery! For this dress to have been made upon request and the prompt and quick delivery is absolutely amazing! I will definitely use this website again in the future and would recommend it to everyone!

Date of experience: March 27, 2023
Tennessee
1 review
0 helpful votes
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Beautiful Dress
September 12, 2023

The dress came sooner than expected. It was beautiful on my daughter. She usually wears a 4so that's what I ordered but the dress was a little high in the bust area so I suggest actually taking measurements before ordering.

Date of experience: September 12, 2023
Tennessee
1 review
0 helpful votes
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Prom dress
May 24, 2023

The dress was exactly how it's presented online, but the dress was too big on my daughter. I can take blame for that as I probably do the measurements right. I was able to get it altered in time for the prom. My daughter was happy with the results and loved her dress.

Date of experience: April 24, 2023
Michigan
1 review
0 helpful votes
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Definitely buy here
May 20, 2024

I must admit I was unsure about this company but I tried it...I ordered the dress with express shipping and it came in before the scheduled date and it fit perfect. I will definitely use this company again.

Date of experience: May 10, 2024
Ladypromdress Y. LadyPromDress Rep
12 months ago

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

New York
1 review
0 helpful votes
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Measuring
June 30, 2023

The dress was beautiful but a little bit loose I had to take to another seamstress to take it in more and it cost additional money after I paid for the correct measurement. No other complaints everyone loved the dress.

Date of experience: June 30, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Illinois
1 review
0 helpful votes
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Beautiful Gown!
August 19, 2023

My dress arrived better than I expected. The quality of the lace and appliqués were beautiful. I ordered two sizes larger, I am a size 9/10 I will take It to a seamstress. It arrived in a few weeks as expected. I am in Chicago – USA. Very Happy!

Date of experience: August 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

New York
1 review
0 helpful votes
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VERY PLEASED A MUST BUY!
April 3, 2024

The whole transaction was smooth. The communication was great, seller reached out after the purchase. The shipping was fast! The dress was the same as in the picture. May have to get it altered a little. Other than that, I'm very pleased with the dress!

Date of experience: March 24, 2024
Arizona
1 review
1 helpful vote
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Exceeded our expectations
December 29, 2021

This was a Prom dress for my daughter. Ladyprom exceeded our expectations. Not only did they customize it as a courtesy because my daughter is so tall (6 feet). You could see that they took their time just to give it the personal touch. My daughter said that she got so many compliments, she couldn't stop saying, thank you,. We were also afraid that the dress would not make it on time because of the shipping expected date, however, the dress arrived 9 days earlier than expected, Thank you very much

Date of experience: December 29, 2021
Virginia
1 review
0 helpful votes
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Quality
March 7, 2023

It came faster than expected which was good. The only thing I didn't like was the Material for the top part it looked kinda cheap and it was itchy but everything else was fine. It fit great without getting it costumed made.

Date of experience: March 7, 2023
Utah
1 review
3 helpful votes
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Perfect custom dress
November 19, 2022

Ordered a prom dress for my daughter. Company called to verify lace color detail. Very impressed with the detail. Received it fast and it was gorgeous, it fit perfect with the measurements we gave Lady Prom Dress

Date of experience: November 19, 2022
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Ohio
1 review
0 helpful votes
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Ripped off
August 21, 2021

First off there from Hong Kong. They do not send you the rite size no return label with dress and they run small i ordered a size 12 couldn't get it over my shoulders so they run small or sent me smaller and will not give me a return label or refund they offered me 30 I paid 170 for my dress and stuck with it so... do not buy from here they don't care their a different country so nothing we can do...

Date of experience: August 21, 2021
Arizona
1 review
3 helpful votes
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Thankyou so kindly for a very pleasant transaction.
November 16, 2022

After looking at many dresses in the shops and feeling my hopes and dreams slowly fading away it was suggested that i look online.
I was very apprehensive and wondered if these sites were scams...but i could not have been more wrong.
My mum came and sat with me while i scoured Ladypromdress I found one that ticked all the boxes, so mum got out the measuring tape and i clicked the order button!
I was very surprised that my dress arrived so quickly. I have to admit my stomach did do somersaults when the delivery driver knocked on the door and handed me a box the size of a shoe box!...but i crept up to my room and i couldn't have been happier.It is just perfect...the size, colour, quality, everything!
Thankyou so much ladyprom it looks stunning and fits me so perfectly!You guys are very reasonably priced and I would definately recommend you to everyone!
Thankyou so kindly for a very pleasant transaction.

Date of experience: November 16, 2022
Ladypromdress Y. LadyPromDress Rep
over a year old

Dear customer,

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Texas
1 review
0 helpful votes
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I purchased a dress for my daughters prom what I received a very bad cheap replica of the dress. The measurements were off and they refuse to refund. Offering 40.00 to keep the dress. Wish I would have came here before I purchased it

Date of experience: April 18, 2022
Ladypromdress Y. LadyPromDress Rep
over a year old

Dear customer

This is Shirley, manager of customer service, Ladypromdress. Thank you for bringing this matter to our attention. We are sorry to hear of any negative experience and inconvenience you may have faced.

We noted that you are not satisfied with this shopping, we will try our best to provide our service to you and adequately handle this problem.
For your issue, in order to protect your info and solveyour problem, would you please provide your e-mail address used in purchase and correct order number, so that we can target to arrange a solution as soon as possible?

Best regards
Shirley

Illinois
1 review
1 helpful vote
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Pissed
April 24, 2023

I ordered a dress for my daughters senior prom. The dress arrives and it's not completely sewn. I messaged the company and I'm told I can be reimbursed $25 to keep the dress. The damage wasn't on my behalf. I don't feel I should have to pay to return and item that wasn't completed.

Date of experience: April 23, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Overview

LadyPromDress has a rating of 4.3 stars from 988 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 19th among Discount Asian Products sites.

service
319
value
63
shipping
65
returns
37
quality
919
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784 reviews