LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.
I bought this dress for my prom and I loved it. It fit wonderfully and look as I expected but better! Made from good material that was comfortable to wear all night but was a little hot.
It was a movie. The dress was everything and more. Thanks again for your service
What I ordered looked nothing like what I received… it was a totally different dress! Fabric was off, extremely oversized and just hideous look like a 2 yr old made it. And to return it would've cost 75.00! I just have them 170.00 :( all it takes is one time I'll never shop with them again!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress received was not the dress that was ordered the fit was not right! 0 out of 10 I would not recommend anyone ordering from this place
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
So I ordered my daughters dress today. I got a welcome email and order confirmation email. She is a very picky person so I really home this dress comes as pictured and fits her well so I don't have to stress at the las minute. Will update on progress and upload pics once it is received
We received the dress fairly quickly. We took professional measurements when we ordered the dress. When it came my daughter tried it on and the top portion of the dress was too big which I thought was strange because it tied around the neck. You couldn't tell that from pictures on site. I ended up having to get it altered around the breast part and changed it from a tie around the neck to crisscross straps. After that adjustment the dress was perfect.
I am very disappointed at the amount of money I have spent for this dress. My sisters prom is in a week and she has no dress now. The color was no where near the picture online. It's a bright pink color instead of a dark fuchsia. On top of that the measurements are wrong. This company has not responded to my emails and is dodging me because I'm asking for a full refund. The dress came yesterday and is still in the package. Do not order from them, they will send you anything and keep your money! I have to go through my bank and contact the Better Business Bureau. Worst experience ever.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Very easy to use! Lovely dresses! Dresses are of great quality for the price! We will be ordering again!
It was great s enjoyable to scroll through the dresses so many to pick from I love it
BUYERS BEWARE! DO NOT ORDER FROM THIS COMPANY! The quality of the dress is poor. Looks like a second hand dress stuffed in a bag and sold for $149 plus shipping. This seller is a REAP off. Be SMART AND DON"T fall prey like I did! Save your money and buy from a reputable company!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Thank you for a quick and reasonable turn around with my order. Dress looks great!
I have very disappointed with the customer service and product. I ordered a prom dress for my daughter and the email communication was very unprofessional. When ordering my daughters dress, I selected the size and color preferred (confirming this information three different times). I received an email to verify this information, which I confirmed. Then received another email regarding the size and at that point I ended up just providing the custom measurements, paying the additional $16 required. I received the dress, the color was not what I selected, the fabric was not what the website described and I'm quite sure the measurements were not custom. I could not be more disappointed. This is my first and last time ordering a formal gown off of this website or any other website without a personal reference.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Do Not Order From This Company! Beware! You order a dress it come and it doesn't fit even after you pay extra to get a custom fit. Dress arrived do not fit, requested a refund or exchange they do not and will not accommodate. Worst place ever to buy a dress, their sizes are not American dress sizes.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
My shopping experience was very easy and Ms. Shirley answered every question I had regarding the dress, shipping updates, and was very helpful by sending me links on how to check my body measurements to get the perfect fit for it. My dress is absolutely beautiful, it fits perfectly and I love it so much!
The dress arrived in a timely manner. It looks exactly like the picture! My daughter absolutely loves her prom dress.
Awesome service and fits well i will be shopping again for more dresses
So happy! Loved that they communicated every step of the way and emailed with questions regarding size and measurements. I am very happy with my dress, it's material, and the fitting.
Dress came in way before time needed and came in perfect! I can't wait to wear it on my wedding day
I didn't expect it to look better in person like that. She did her stuff with my dress I can't wait to wear it.
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you