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LadyPromDressReviews 987

3.0
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LadyPromDress Reviews Summary

LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.

service
319
value
64
returns
37
quality
917

Instant Feedback

775 reviews
Texas
2 reviews
0 helpful votes
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Wine Lace Dress
April 19, 2023
Updated review

Received my Dress and it's absolutely gorgeous in color Wine custom made and matches my Husband's suit perfectly..

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service


I was disappointed to see the dress prices increase...
March 5, 2023
Previous review

I was disappointed to see the dress prices increase from a few days ago.

Date of experience: March 5, 2023

Nice and convenient
February 2, 2023
Previous review

Nice and convenient

Date of experience: February 2, 2023

I was unable to edit the cart because it automatically...
January 23, 2023
Previous review

I was unable to edit the cart because it automatically added $30 rush shipping and I did not ask for it. I believe I was charged twice.

Date of experience: December 24, 2022
North Carolina
1 review
0 helpful votes
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Love this dress
April 20, 2023

I love how prefect my dress was made it wasn't to big or to right it fit me so welll in I looked so wonderful in it if you was thinking about getting this dress you should it's worth it my ordered came right on time

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Alabama
1 review
0 helpful votes
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Garbage
May 19, 2023

Do not order from this place. Do not waste your time or your money.

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Florida
1 review
0 helpful votes
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Prom Dress
April 19, 2023

The mesh part of the dress was too thick. There was 2 layers of the mesh and it didn't need to be so it was not as sheer but I was able to have it removed and it looked better.

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Texas
1 review
0 helpful votes
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Prom '23
April 19, 2023

The measurements were accurate & shipping was fast. Exactly what we needed. Thank You for continuous communication throughout the entire process. I will be ordering again.

Date of experience: April 19, 2023
Alabama
1 review
0 helpful votes
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Disappointing
May 19, 2023

The dress was delivered 5 days after date promised. I pd extra for speedy delivery

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Mississippi
1 review
0 helpful votes
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Awesome
April 19, 2023

Very quick and the price was reasonable. Very quick response and stayed in contact with me through the whole process.

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

New York
1 review
0 helpful votes
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Nice dress :)
April 19, 2023

I thought the dress was nice, not exactly what i expected but it still looked great and i love it for my prom. I thought the top part was gonna be more silver but it was more white and was lace with some silver sequins. I also did ask for the dress to be shorter but received a very long dress that i would not really walk in (5"3' for reference) and had to spend $170 to get it shortened. But i had a great experience shopping here and i recommend!

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

North Carolina
1 review
0 helpful votes
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As seen on picture!
April 19, 2023

I was so scared, However when I received my dress it was as seen on picture. I ordered it larger so I can have it altered!

Date of experience: April 19, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Illinois
1 review
0 helpful votes
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Not my fav
April 18, 2023
Updated review

The reviews kinda seem a little sketchy because near all of them are 5 stars with little details. Also there aren't a lot of photos showing the side and back of the dress which is also sketchy. The inside of the dress has a tight black material that makes it so it's not see through (butt/hips area). However there's 2 layers of netting by the breast area also they do put padding near the breast area. I chose to take the padding out which meant I cut my dress. The collar of the dress doesn't go as high as I wanted it too. But it's OK another thing I disliked was that these zipper goes all the way down to at least midbutt. This dress is super long if you are going to purchase this make sure you are wearing high heels. One thing i'd also recommend is making sure that you measure yourself correctly because the material that they use around your waist and thighs, if you get the size wrong, is really tight and hard to pull the dress up. I didn't like how the netting was a light tan color I thought it would look good but it didn't so I dyed the netting all black. Lastly. The little design on the shoulders that little piece of fabric. It's kind of awkward and small so it could do without it. I personally think it looks a bit small but all in all the dress is a bit plain and not as sexy as I thought it would be but if you have a creative imagination you can really dress this up. However I would recommend looking at other dresses that have sparkle sequence or shimmer instead of going with this dress. Also depending on your Body structure the dress could look really boxy on you

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you


The reviews kinda seem a little sketchy because near...
April 17, 2023
Previous review

The reviews kinda seem a little sketchy because near all of them are 5 stars with little details. Also there aren't a lot of photos showing the side and back of the dress which is also sketchy

Date of experience: March 18, 2023
Minnesota
1 review
0 helpful votes
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Ruined Prom 2023
May 18, 2023

Purchased a prom dress in the color of champagne. The dress was two toned, champagne at the top and gold at the bottom, specific measurements were provided by a seamstress that measured my daughter and the dress came back 3 to 4 breast sizes to large and 2 to 3 sizes larger in the waistline. When speaking via email, I was told that specific fabric for champagne came in the gold color, nothing was ever mentioned about the incorrect dress measurements and not one penny of a refund was provided for the inconvenience. I would never purchase a dress from this site or advise anyone else to.

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Tennessee
1 review
0 helpful votes
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The dress that came was not what I ordered. Was also missing pieces

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Georgia
1 review
0 helpful votes
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Very pleased customer
April 18, 2023

They went over and beyond to help me and the dress arrived earlier than expected. Loved the dress and would recommend LadyPromDress to anyone. Thank you LadyPromDress

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Tennessee
1 review
0 helpful votes
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Bad
April 18, 2023

The dress looked nothing like the picture. The dress was to big and I couldn't get it altered bc they said they don't work with the material or the material was too thin. Then it was arts and crafts jewelry on it and it was easy to come off.

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Florida
1 review
0 helpful votes
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It's a little big but we love it
April 18, 2023

Wonderful and great with communication. Came right on time

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Tennessee
1 review
0 helpful votes
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Loved the dress but...
April 18, 2023

Loved the dress but after paying extra to special size it to fit perfectly, we still had to take it to get tailored because it didn't fit as expected

Date of experience: April 18, 2023
Florida
1 review
0 helpful votes
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Bigger Than Expected But Room For Adjustments
April 18, 2023
Updated review

I purchased a dress for my daughter for prom from LadyPromDress and the process was smooth and hassle free. The site was easy to navigate and all cost detailed upfront, no surprise fees. The company did a great job following up by email in confirming the size and asking for the measurements. The dress arrived within 2 weeks. The color matched exact to what was in the picture and the fabric was fabulous, the dress itself had a nice weight to it and didn't feel cheap. Upon trying it on, we saw that the fit was bigger than expected but is no big deal because it can easily be altered, considering the dress style is more for a slender/slim body but my daughter is more of a medium to large build it's even better. They definitely made the dress to order due to the fact that in the picture the chest area was a lot wider- to suit a smaller chest area, but they made our more full and it covered my daughter perfectly! We are thrilled and will definitely return to this site if ever she needs to. Thank you! :)

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service


Smooth transaction
March 19, 2023
Previous review

Smooth transaction

Date of experience: March 19, 2023
Virginia
1 review
0 helpful votes
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It's so great
April 18, 2023

It came really quick, and it fits really good and overall 10/10

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

New York
1 review
0 helpful votes
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Great color and style
April 18, 2023

I was worry about the sizing but it came perfectly. The color was a little light then what I expected but it still look good

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Georgia
1 review
0 helpful votes
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Best Dress Ever
April 18, 2023

Omg, thank you for delivering everything I expected and more. The dress was absolutely beautiful. I will refer you and most definitely choose you in the future…

Date of experience: April 18, 2023
Ladypromdress Y. LadyPromDress Rep
over a year old

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

From the business

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