LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.
Received my Dress and it's absolutely gorgeous in color Wine custom made and matches my Husband's suit perfectly..
I was disappointed to see the dress prices increase from a few days ago.
I was unable to edit the cart because it automatically added $30 rush shipping and I did not ask for it. I believe I was charged twice.
I love how prefect my dress was made it wasn't to big or to right it fit me so welll in I looked so wonderful in it if you was thinking about getting this dress you should it's worth it my ordered came right on time
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Do not order from this place. Do not waste your time or your money.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The mesh part of the dress was too thick. There was 2 layers of the mesh and it didn't need to be so it was not as sheer but I was able to have it removed and it looked better.
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Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
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Customer Service
The measurements were accurate & shipping was fast. Exactly what we needed. Thank You for continuous communication throughout the entire process. I will be ordering again.
The dress was delivered 5 days after date promised. I pd extra for speedy delivery
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Very quick and the price was reasonable. Very quick response and stayed in contact with me through the whole process.
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Customer Service
I thought the dress was nice, not exactly what i expected but it still looked great and i love it for my prom. I thought the top part was gonna be more silver but it was more white and was lace with some silver sequins. I also did ask for the dress to be shorter but received a very long dress that i would not really walk in (5"3' for reference) and had to spend $170 to get it shortened. But i had a great experience shopping here and i recommend!
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Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
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Customer Service
I was so scared, However when I received my dress it was as seen on picture. I ordered it larger so I can have it altered!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
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Customer Service
The reviews kinda seem a little sketchy because near all of them are 5 stars with little details. Also there aren't a lot of photos showing the side and back of the dress which is also sketchy. The inside of the dress has a tight black material that makes it so it's not see through (butt/hips area). However there's 2 layers of netting by the breast area also they do put padding near the breast area. I chose to take the padding out which meant I cut my dress. The collar of the dress doesn't go as high as I wanted it too. But it's OK another thing I disliked was that these zipper goes all the way down to at least midbutt. This dress is super long if you are going to purchase this make sure you are wearing high heels. One thing i'd also recommend is making sure that you measure yourself correctly because the material that they use around your waist and thighs, if you get the size wrong, is really tight and hard to pull the dress up. I didn't like how the netting was a light tan color I thought it would look good but it didn't so I dyed the netting all black. Lastly. The little design on the shoulders that little piece of fabric. It's kind of awkward and small so it could do without it. I personally think it looks a bit small but all in all the dress is a bit plain and not as sexy as I thought it would be but if you have a creative imagination you can really dress this up. However I would recommend looking at other dresses that have sparkle sequence or shimmer instead of going with this dress. Also depending on your Body structure the dress could look really boxy on you
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The reviews kinda seem a little sketchy because near all of them are 5 stars with little details. Also there aren't a lot of photos showing the side and back of the dress which is also sketchy
Purchased a prom dress in the color of champagne. The dress was two toned, champagne at the top and gold at the bottom, specific measurements were provided by a seamstress that measured my daughter and the dress came back 3 to 4 breast sizes to large and 2 to 3 sizes larger in the waistline. When speaking via email, I was told that specific fabric for champagne came in the gold color, nothing was ever mentioned about the incorrect dress measurements and not one penny of a refund was provided for the inconvenience. I would never purchase a dress from this site or advise anyone else to.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress that came was not what I ordered. Was also missing pieces
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
They went over and beyond to help me and the dress arrived earlier than expected. Loved the dress and would recommend LadyPromDress to anyone. Thank you LadyPromDress
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress looked nothing like the picture. The dress was to big and I couldn't get it altered bc they said they don't work with the material or the material was too thin. Then it was arts and crafts jewelry on it and it was easy to come off.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Wonderful and great with communication. Came right on time
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Loved the dress but after paying extra to special size it to fit perfectly, we still had to take it to get tailored because it didn't fit as expected
I purchased a dress for my daughter for prom from LadyPromDress and the process was smooth and hassle free. The site was easy to navigate and all cost detailed upfront, no surprise fees. The company did a great job following up by email in confirming the size and asking for the measurements. The dress arrived within 2 weeks. The color matched exact to what was in the picture and the fabric was fabulous, the dress itself had a nice weight to it and didn't feel cheap. Upon trying it on, we saw that the fit was bigger than expected but is no big deal because it can easily be altered, considering the dress style is more for a slender/slim body but my daughter is more of a medium to large build it's even better. They definitely made the dress to order due to the fact that in the picture the chest area was a lot wider- to suit a smaller chest area, but they made our more full and it covered my daughter perfectly! We are thrilled and will definitely return to this site if ever she needs to. Thank you! :)
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It came really quick, and it fits really good and overall 10/10
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I was worry about the sizing but it came perfectly. The color was a little light then what I expected but it still look good
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Omg, thank you for delivering everything I expected and more. The dress was absolutely beautiful. I will refer you and most definitely choose you in the future…
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service