LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 24th among Discount Asian Products sites.
Perfect dresses! I would definitely purchase again
My dress arrived better than I expected. The quality of the lace and appliqués were beautiful. I ordered two sizes larger, I am a size 9/10 I will take It to a seamstress. It arrived in a few weeks as expected. I am in Chicago – USA. Very Happy!
I had a great experience! The dress fit perfectly although I did get it shortened because I am 5'2. Customer service was excellent and asked me my measurements right when I placed my order, even though I selected size 4 rather than custom. I highly recommend this company!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Thank you so much! The dress came in time and just as described. The communication was fantastic, with help for sizing and clear updates. Thank you for the quality of your work and service!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress came on time for my Daughter's Sweet 16 Party and communication was excellent; however when I received the dress it was in the wrong color and the measurements were off. We had her dress tailored and it fit perfect. The quality of the dress was amazing!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Customer service was good, response was good, shipping was timely l. Overall good experience
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Love the dress and communication was great. Little big but I will get it fixed. No button on top back of the dress but not a big problem. Overall I am very happy and excited about my wedding dress.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I did custom measurements and my dress came 3 sizes to big so I still had to come out of another 250$ to get it fixed and it was not like the picture I sent it so I'm not happy that I had to spend all that money
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress fitted perfect, looked amazing. I had so many compliments on it. I will be ordering again.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was for my daughter senior prom, it was beautiful and a perfect fit. Thank you.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Website was easy to use. I got prompts response and the order was received within 2 weeks of placing the order. Unfortunately, the color was misrepresented so it was a different shade that we were expecting. Fit her perfectly but wrong color. I would recommend the site just stick to colors that don't have to many shades.
My experience was very easy and I appreciated you guys taking your time to find out my extra size thank you so much
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I was worried at 1st purchasing since it is my wedding dress. I hoped for the best and let me say that it is gorgeous. It fit perfect with measurements provided.Great quality and I look forward to wearing it on my wedding day!
Thank you
Fit and style was perfect! The material is a nice quality. My niece loved the dress for her sweet sixteen!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
She look so beautiful. Thank you for getting it done
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I love my wedding dress and will remember it for the rest of my life thank you so much
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Wasn't the material I expected and sleeves was too lose I definitely have to get alterations even though it was custom but it was a nice dress. The also made some changes for me and communication was great!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I order my dress they reached to clarify everything I received my goods and it's perfect. The shipping information is the only thing that I felt was a little off. But that doesn't take away the amazing experience with the rest.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Please be careful the dress didn't look like the picture
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service