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LadyPromDressReviews 987

3.0

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LadyPromDress Reviews Summary

LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 28th among Discount Asian Products sites.

service
319
value
64
returns
37
quality
917
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North Carolina
1 review
0 helpful votes
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I was very pleased
March 2, 2024

Shopping was easy just praying this dress fits me nice

Date of experience: March 2, 2024
Oklahoma
1 review
0 helpful votes
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Pale yellow
March 5, 2024

I ordered a pale yellow that ended up being a bright yellow with green tint. I did try to return/exchange/refund. I was told that that was the color I ordered. So now I have a useless dress.

Date of experience: February 24, 2024
Ladypromdress Y. — LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Alabama
1 review
0 helpful votes
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The dress was beautiful.I love it
February 24, 2024

Yall had some beautiful dress and very easy to shop and navigate through your app

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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Great service
February 22, 2024

Great experience will do it again when needed. Thanks

Date of experience: February 22, 2024
Michigan
1 review
0 helpful votes
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Terrible experience
March 3, 2024

I had a terrible experience with my dress I sent in my measurements and yet I still got my dress super huge and the lady tried to tell me that it was custom made if it would have been custom made it would have fit me and then I asked for a refund and the lady told me that I would only be getting 50 percent of what I paid for which was 170 dollars it's ridiculous I would not recommend ordering from this page!

Date of experience: February 22, 2024
Ladypromdress Y. — LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

About your order: 6048556555.

According to the order number you provided, it is obvious that it does not belong to our website. The order number format of our website is, for example: 20240309904203. If you have any questions, please contact us again, thank you.

Rhode Island
1 review
0 helpful votes
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Broken Dreams
March 2, 2024

The dress that arrived was not at all like the image online. Although the basic design was the same the fabric made a huge difference in my satisfaction. I wanted and believe the dress I ordered for my wedding would be made out of satin fabric. Instead it was made out of a Jersey blend which takes away from the formalness of the occasion. Another disappointment I encountered was sizing. Based on my communications I was encouraged to purchase a larger size in the dress. The fact that I provided my exact measurements and my dress arrived slightly larger than I needed crushed me even more. In the end I bought a different dress from a small boutique. Lesson learned. I'm very sad because all of my other wedding planning has gone well.

Date of experience: February 21, 2024
Ladypromdress Y. — LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Florida
1 review
0 helpful votes
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They did that
February 21, 2024

I was skeptical ordering from this site because I had never heard of ladypromdress. However, I am so happy that I did. The dress came in three weeks. I didn't submit custom measurements because I know my daughter's size and the dress fits perfectly.

Date of experience: February 21, 2024
Pennsylvania
1 review
0 helpful votes
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Misleading
February 18, 2024

1st and foremost I would like to make everyone aware of the pictures they are misleading! What I thought I was getting is a white and blue dress as pictured on the sight. In reality what I got was an all blue dress. I do still like it but the picture is misleading! So be clear on what u order and what color u want it! Good side customer service was great and I received the dress faster then I expected.

Date of experience: February 11, 2024
New York
1 review
0 helpful votes
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Amazing
February 11, 2024

Great website easy access and amazing owner very patient

Date of experience: February 11, 2024
Louisiana
1 review
0 helpful votes
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Got exactly what I wanted loved the dress
February 9, 2024
Updated review

Easy to understand was able to get my dress on time and my custom tailoring was perfect

Date of experience: February 9, 2024

Beautiful dress
March 2, 2023
Previous review

I was a little skeptical at first because I've never heard about this website before but the dress is so beautiful like actually and costumer service was really good

Date of experience: March 2, 2023
Georgia
1 review
0 helpful votes
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Very personable, very thorough- great communication throughout the process

Date of experience: February 6, 2024
Georgia
1 review
0 helpful votes
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Buy the dress
February 4, 2024

Good experience, great communication, fast shipping

Date of experience: February 4, 2024
Georgia
1 review
0 helpful votes
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Quick delivery
January 23, 2024

Second year ordering with lady prom the gowns are beautiful

Date of experience: January 23, 2024
Texas
1 review
0 helpful votes
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Very proud and delivery was good timing. Will recommend to others.

Date of experience: January 21, 2024
Georgia
1 review
0 helpful votes
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Very good customer service didn't take long for my dress to arrive

Date of experience: January 21, 2024
Texas
1 review
0 helpful votes
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Fast Delivery, Great Customer Service
January 17, 2024

My biggest regret was having to return this beautiful dress but it was a good way to be able to inform you of the excellent customer service. Quick response, no hassle only to return in time stated. I hope to be able to work with you in the future.

Date of experience: January 17, 2024
Mississippi
1 review
0 helpful votes
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Great experience!
January 15, 2024

It was a great experience getting the dress of my dreams.

Date of experience: January 15, 2024
Florida
1 review
0 helpful votes
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A beautiful dress
January 10, 2024

I like how they emailed me right away about my dress and they told me how long it's going to take to come.

Date of experience: January 10, 2024
Pennsylvania
1 review
0 helpful votes
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Fraud
January 15, 2024

You're a company It's a fraud I purchased a trust that was Damaged Your company knew it was damaged when you sent it. It was very obvious when I received it. How damaged it was. You kept my money and will not refund my money I sent the item back in a timely manner. And you still will not give me my money. You want me to take a store credit? I will never buy anything in their store. You cannot make me buy something by giving me a store credit that is trying to make someone purchase from you again after what you did. Your company is a fraud and I have reported you to the BBB

Date of experience: January 8, 2024
Ladypromdress Y. — LadyPromDress Rep
over a year old

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Florida
1 review
0 helpful votes
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The company was very good to work with. They ensured that we will receive just what we ordered

Date of experience: January 5, 2024

From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.