LaceWigsBuy

I was sent the wrong wig from this company. It was the wrong style, color, and texture. It was not what I ordered. They wanted me to mail the wig back to them for a cost of 56.90 dollars. Customer service was lousy and I was out 168.99. The company is located overseas. I will never purchase a wig from this company again.

If I could give a zero rating, I would! I have cancer and I was trying to find a wig that I could wear during chemotherapy, so I bought the real hair wig that I thought was closest to my hair colour. What I received was a synthetic wig in a weird colour! When I returned it, I followed the return policy in the package. It cost $30 US to return it and they refused to refund me 70% of the value because they said they never received it. After I sent it back, I received a bill from FedEx for customs duty. Basically I am out $200 for something that looked like a wig for a doll. Do not buy from this company. They are located in China and are looking for suckers like us. Bad on them for taking advantage of people with cancer.

First off this company is based out of China. It's where your wig is shipped from and if there is a problem it will cost you ALOT to send it back.If I could give zero reviews I would. I paid over $200 for a human hair wig. It arrived and it was so patchy you could see the cap in many places. It was awful. I reached out to the seller who told me to go and order and Pay For the wig again then return the bad one for a refund. They told me to lie on the customs form and put "synthetic wig" worth $20 or less. I then opened a PayPal case. I immediately got a shipping confirmation from lacewings.com for another wig BUT the tracking number was exactly the same as the first shipment! They were probably trying to run out the clock with paypal so I wouldn't be able to escalate the case which I did immediately.The seller responded to the paypal escalation by offering a full refund if I returned the wig. There was no way to disagree with this on the dispute form so I went to PayPal chat and left a message asking for an agent to please look at my case as I provided a screenshot of the sellers email asking me to lie on a customs form along with the awful pictures. Less than an hour later paypal ruled in my favor,gave me a full refund an said I didn't have to return anything.If you have been taken by these people please fight for your money back!

They are refusing to Run me my money! Do not buy from them. They sent me an horrible horrible wig and I sent it back but they refused to refund me! They Owe me 272 €. It is shame but I will fight!

Not a wig can't comment on that because I never received it has been almost 3 weeks since my order was processed I was assured with would be arriving I still have not received so much as a tracking number when you try to contact the company or you get is a ringing phone not even a voicemail after emailing them several times they said they would look into it PS never heard back I will report on quality of wig if I ever receive It if not I will be calling my credit card company

The photos show a wig but upon receipt it looks nothing like the wig you ordered. Upon contacting the to ask "how can I get my wig to look like the one in the photo"? Their response is we sent you what was ordered. I returned the wig for a refund but it is showing still in Shanghai since 3/19. It is probably due to the Coronavirus but I am the one losing $134. Had they hadn't been dishonest in the first place, I wouldn't be in this situation. The photo in the middle unless it changes positio again, is the one in the ad. The rest is what I received. There is no way to style the wig like the photo

I ordered a "real hair" wig because I am about to have mega chemo where I will lose my hair. First of all, it was very late in being delivered and then, the wig is atrocious! Not only synthetic hair - remember, I paid $149 for real hair - but it looks like a wig - something you would find at the Halloween store for a cheap costume. Very ugly; very fake. I cannot get anyone to call me back - I can't even leave a message at the customer telephone number they have on their website, and no response from email. Don't know if I can get my money back but I'm going to try. DO NOT ORDER FROM THIS COMPANY... THEY ARE SCAMMERS.

LADIES,,, DO NOT, AND I REPEAT, DO NOT BUY ANY WIGS FROM THIS COMPANY. IT'S AN AWFUL CUSTOMER SERVICE EXPERIENCE, PLUS YOU CAN'T RETURN WIG AS POST OFFICE AND UPS CHARGES FOR RETURNS ARE BETWEEN $64-100. THE WIG SENT TO ME WAS NOTHING AS ADVERTISED AND PLUS IT ARRIVED WITH AN AWFUL ODOR. I CALLED THEM AND THE SALES LADY HAS VERY POOR ENGLISH, COULD NOT UNDERSTAND HER. I WOULD NOT HAVE EVEN GIVEN THEM A STAR AS THEY DO NOT DESERVE ANY! PLEASE SAVE YOUR MONEY AND STAY AWAY FROM THIS COMPANY! --THE SO CALLED POSITIVE REVIEWS ARE LIES!

I like this wig. The hair is soft, and it's well made. This is the 24 inch wig which is the perfect length for me. I hope it holds up for everyday use.

After 6 weeks I don't have my order, I asked them after one week: " is everything ok with my order, because I don't see it on website,? They said, " the order is processing " don't worry, after 2 mouth they said so don't HAVE THIS ITEMS ON STOCK!

Loved the hair. I was able to take it off and put it back on after washing and caring for it. Used it off and on for about three months now. I will show a selfie pic for you.

I spent $162US after discount for a 100%human hair wig. After 35 days received wig, which is syntetic, wrong length and color, styling not the same but similar.It came from a factory in china.If you send it back you have to pay for shipping, and imagine 30% for restocking. These BOLDFACE SCAMMERS have the audacity to tell me they sent correct style, color and length.and offered me $5.00 and 15% discount for further purchase. KEEP YOUR DISCOUNT BECAUSE NEVER, EVER WILL I BUY FROM YOU AGAIN. I should have read reviews before purchasing. I HAVE LEARNED A VALUABLE LESSON.

I just had an incident with Lacewigsbuy early May 2022. I paid 138.99 for a wig on May 3,2022. I sent customer service a message about the wigs thickness, as I am new at this. They recommended 150% thickness; so I asked if I could increase from 130 to 150% or if it was too late. (I had already paid and there's no way to cancel or change the order). I got no response from the company. Five days later, I requested a refund because by this point, I'm thinking I've been scammed (the company comes up as an IT company after you pay). Once I requested a refund, I got a response from "customer service" asking me not to cancel. I kept asking for a refund, but instead of them refunding me, they kept asking me not to cancel the order and said that I'll receive the order (no date provided as to when they would send the wig) Also, their site says you'll receive the wig in 5-6 days... and if dissatisfied, refunds are easy. I found neither to be true. I even gave them time to send the wig after the request to change thickness, but instead of doing so, they kept telling me it'll be sent out and not to cancel. Just fyi, I also ordered a wig from luvme wigs that was more Beautiful and 60.00 cheaper, after I ordered from lacewigsbuy. I thought having two wigs would be great. Well I received the wig from luvme within the 5-6 days as also promised. The delivery date was important because my stylist cut my hair terribly short and I was going out of town, so I really needed the wig to arrive as promised. In the end, I had to file a complaint against lacewigsbuy through PayPal, and PayPal helped get my money back. I WOULD NOT RECOMMEND LACEWIGSBUY!

We put 1 star since we cant put zero!

Wig ordered for a friend that is going through chimiothérapie, there website looked real and since the prices were quite affordable we decided to buy a wig...

We ordered online a wig the 16/03/18, received a mail saying that our transaction couldnt be completed, so we left it there...!

1 week later while checking my bank account I can see that 200euros were debited at IZIVOGUELIM (which is their bank account), I looked up on the internet and found the worst comments on this company that sells dresses!?
I contacted them by the tchat which figures on the mail I had.
They did debit my card 200!

No receipt, no news for 1 week!

They asked my if I need the wig? I mean I paid 200euros and you ask me if I need it?
I asked for a refund they said its not possible since the wig is shipped.

They sent it by fedex from Hong -Kong to France it took less that 24hours! And it was finally delivered to Mr J. MENG!
Who is this guy?

Meanwhile I went to my bank and the police, they advised me to cancel my credit card.

Today I sent them a mail to ask who is this Mr MENG who received the wig...
They answered me that if I need the wig they can resent it, otherwise I will be refunded!... to my credit card!

Its okay, I have lost 200 euros with the Chinese mafia... but

Please keep away from this site they are DANGEROUS!