I for the first time am really honored that a site like this has not cut me off wanting me to buy credits, or subscribe, or ask for a credit card too be able too keep changing. So I thank you for that and I'll tell my friends about this place. Thanks again. Sincerely yours Edmund Slezak3rd
The profile doesn't handle ' correctly. Anything I do costs money, but there's nothing to tell me so. So I've replied to few chat message as reply to invites you sent. Replying if someone sends you a message is normal. It should be free, as it's you making the contact,. But it isn't. Instead, it takes credits, that aren't shown to keep me from considering it a rip-off.
Well, there is nothing to rip from. No credits, no communication. I am sorry for the one person where I did get to the depth of letting it be known that I watch Star Trek. Some others who either were too dumb to understand that Sneek is too far away to easily milk from Colombia, may regret the situation, but I expect they will tire easily. They were only my #1 fan, or things like that.
Dear Mysha,
Thank you for sharing your feedback!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please feel free to contact us via support@la-date.com at any time if you have any questions or need assistance.
Kind Regards,
La-Date Customer Support
A subscription option would be nice. One of the ladies I chatted with told me that she has a monthly subscription. I'm assuming that option is available to the women only. The men should have the same option as well. And why is it that the women take a validity video, but the men do not. That makes no sense. I like this site but not having the option for a subscription is a huge downfall.
Dear George,
Thank you for sharing your opinion!
We do not have a monthly subscription on our platform. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish. As there is no need to pay for a monthly/annual subscription in order to use all the benefits, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
Should you have any additional questions, let us know via support@la-date.com.
Best regards,
La-Date Customer Support
It feels like making a friend who is on the same page and willing but I don't know if people are honest about life and they self support and honest with me and I don't care about what I am looking for is love fun $#*!ing and feeding each other's decisions desire despite the moment but loving connection with us completely being blessed v
Dear Bennie,
Thank you for sharing your feedback with us!
Please feel free to contact us via support@la-date.com at any time if you have any questions or need assistance.
Best Wishes,
La-date Customer Support
Well I've only talked to two people right now but I just don't want to be scammed and conned and hurt anymore I've been by myself single and alone forever 20 years. I'm just not in the games and drama
Dear Jimi,
Thank you so much for this review!
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We have never scammed anyone, and we review every complaint individually. From our side, we do not tolerate scam. In case the investigation results confirm the violation of the rules, such members will be banned on the site.
We’re here for you anytime.
Please feel free to contact us via support@La-date.com in case of any questions.
Kind Regards,
La-date Customer Support
It is not clear at sign up that I have to buy credits and how much they cost. It is always a worry I may be buying credits to talk to fake profiles I have also not received the verification email and I tried resent 3 times
Dear Hasan,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our support@la-date.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
It seems like there are not many real girls on here when a person won't make a call but there on a site of this nature, definitely warning signs that happened one to many times, because they are not real.
Dear Alexander,
I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question. We are proud of this, because not all communication platforms take such precautions.
Some members need more time to share their personal information like their phone/email as the internet is not a secure environment.
If you've found somebody not trustworthy enough, you are welcome to specify the ID of the member and explain what made you think the person is not the one she/he pretends to be. We will immediately review this case via support@la-date.com
According to the information provided above, we would appreciate it if you change your rate to a higher one!
Thank you in advance!
Respectfully,
La - Date Customer Support
You have to pay to send messages and it cost more to view and send pictures never mind the emails they send you cost more then the messages to view them. Like some have said they try to get you to talk so that you waste credits to buy more. I've changed my profile picture and the same woman didn't even notice it like she was someone else lol. If you sign up expect to pay just to talk because nothing more comes out of it. Sorry fellas.
Dear Mike,
Thank you for taking the time to leave us a review.
We would like to inform you, that we have both free and paid options on the website.
Surely, to be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
As for the replies from other members - they have no profit from your spending, seems like they need some more time to be more open with others. It depends on the person. If you faced any unpleasant situation, you can contact us directly, so we will look into it.
Contact us via support@La-Date.com if some questions pop up. We will be glad to assist you.
Best Wishes,
La-Date Customer Support
Got talking to a wonderful woman, and suddenly we were cut off, till I purchased coins to continue. I never realized I had to pay for a friend. Did I miss something, never saw that little ditty. What a disappointment
It's pretty obvious that after spending a couple thousand dollars and getting nowhere that the site only hires users to keep the site in business. Either that or nearly all users here are AI chatbots. Because even when they try to display emotions it still doesn't feel human. But even if the users are actual real people looking for a relationship, their unwillingness to socialize off this platform and their loyalty to it is uncanny. And the non sequiturs are another red flag of the site's misleading business tactics. I also go to live sex sites and I well recognize photos of at least two models from there on this site. I even went back to the sex site and asked one model there, who I know, if it is her on this site and she said no, that her pictures were obviously stolen. So, I imagine there's probably a lot of stolen pictures here which explains the so many pretty girls. Because pretty girls have no need of dating sites.
I have only been subjected to lies on here from the women I have corresponded with which leads me to believe this site is set up as purely a moneymaking scam. I have seen other reviews of this site and just wanted to see for myself.
Dear Mick,
First of all, I would like to point out that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas. That’s why we have carefully crafted a lengthy and strict process of verification, which allows us to stop any ill-intended people from even creating a profile on our website! We review every complaint individually and always strive to resolve any problem in a satisfactory way.
From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
Validated members' profiles are verified twice.
Firstly, our Regional Partner gathers and verifies the personal background information, ID, and other documents of the user as well as uploads a verification video where the user gives his/her consent to use our Website.
The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new user’s profile.
In order to verify the user’s identity, we ask the following:
- A valid passport/national ID document;
- A verification video where the user, holding the ID in hands, declares the current date and confirms that he/she wants to use the service.
- Double verification helps us to make sure that all users registered on the Website of their own free will.
If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
However, if you feel like you’ve encountered any suspicious activity while using our service, we would be more than happy to assist you in such a case via support@la-date.com
We will be waiting for your reply regarding this matter.
Kind regards,
La-Date Customer Support
So far so good and thank you for the complimentary messages. Unfortunately I can't afford to upgrade at this moment and I know you're in the business to make money and it is frustrating but thank you for the few freebies and as soon as I can get some money together I will continue your site. It's difficult because it's hard for me to get around because of my health but it's nice to meet really sweet ladies and flirt so thank you for making my day
Dear Keith,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
La-Date Customer Support
I understand that we need to be able to pay for the services that you guys provide for us to be able to meet people, but it becomes a hindrance after 3 or 4 conversations and all of a sudden, you can't talk because you have to pay for more other than that, it's been great talking. To meet new people, thank you.
Dear Bobbie,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Get in touch with us at support@la-date.com and we'll be happy to help you.
Best Wishes,
La-date Customer Support
Many girls seem to be models of former models. Straight away some girls send you a video that's fiffty credits to watch that 7.5 euros to view all the pictures would another 7.5 euros which is ridiculous. If you are sent a video and 15 twent pictures, the first should be free to watch as you have not started a proper interaction. It seems a bit of a money scam more than a proper dating site. I don't doubt there will be some genuine girls but you you'll spend 1000's before you can reach one. Seems a bit of a scam
Dear Andrew,
Thank you for the review of our website!
Please, be kindly informed that there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.
We are entirely sure that communication is one of the top goals to keep your bond strong. In case chatting constantly on the website seems to be not affordable for you, let me inform you that there is a special option on the website that could help you to receive personal contacts of your friend with a possibility to talk out of the website for free. What do you think about that?
Feel free to contact us 24/7 if you need any further assistance.
Best regards,
La - Date Customer Support
I absolutely think that it is a great service and the women are beautiful with hot bodies. The only thing I wish that we would get more credits for your money because chances are we couldn't get away from work very much to be trecking all over other states to meet in person this beautiful women. This way we could at least text or send videos which the videos alone use up all you credits. Thank you for taking the time to read this message and for your consideration in this manner.
Dear Lee,
We are glad to hear that you are enjoying your time on our website and actively using it to get acquainted with wonderful people from different countries.
Best Wishes,
La-date Customer Support
I inadvertently touch a video embedded in a chat. I wasn't wanting or meaning to watch the video. The video came up but did not play and i immediately closed it, realizing what I did. When I reached out to see if I can get my 50 credits back, the classic answer came back - sorry, its a technical issue and we can't do anything about it. What a lie. You can do anything to help a customer. I had been a good paying customer but this did it for me. It's getting expensive and I can't afford it anymore. This company is about the money and not the customer or they could have seen what I've done and provided gratuity credits back, but no, I should have listened to the other reviews that claim this is a scam site.
Dear Mark,
It is indeed a pity to hear that you have faced an unpleasant experience on our website!
Could you please be so kind as to contact us via support@la-date.com and we will take a closer look into this situation?
We are waiting for your email!
Best regards,
La-Date Customer Support
Ok. I think the profiles are somewhat fake though. Many of the photos on different profiles are of the same person which is a bit fishy. I suspect many of them are scammers. Not keen on the idea of having to pay for opening messages. If someone sends me a video why do I have to pay to see it? I won't open them.
Dear Customer,
Thank you for sharing your thoughts and feedback with us!
Please note that we strive to provide every user with a secure and reliable space for online communication and for this reason, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. At the same time, we carefully moderate the website content and we do our best to make sure that the photos posted in the profiles of each particular user belong to them.
Our Customer Support is at your service 24/7 and we are always ready to review any complaint carefully. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking that person to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts which significantly minimizes any chance of scammers being present on the platform.
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily watch live streams, browse profiles, check chat messages and view profile pictures for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You are not obligated to open every photo or video attachment you receive. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
In case you find some of the profiles suspicious or if you experienced any difficulties on the website - please contact us via support@la-date.com and we will be glad to assist you.
Kind regards,
La-Date Customer Support
If you try to reach out to these girls on social media - you will find out that they are not interested in you. Most likely they will just block you or tell you that they don't know you. Either they are fake on La-Date or they are up to their necks in it and get some sort of commission from the money you spent on them on the site. After I had done this kind of investigation with La-Date women, I lost my trust in it and deleted my profile.
Dear Robert,
Thank you for taking the time to share your experience with us. We take all customer feedback seriously and appreciate your honesty.
We are sorry to hear that you had a negative experience with some of the users on our platform. We have strict policies in place to prevent fake profiles and inappropriate behavior, and we take any violations of these policies very seriously.
If you have encountered any profiles that you believe to be fake or engaging in inappropriate behavior, we would appreciate it if you could bring this to the attention of our customer support team. We will thoroughly investigate the matter and take appropriate action to ensure a safe and enjoyable experience for all users on our platform.
We understand that your trust in our platform has been shaken, and we are sorry for any frustration or disappointment you may have experienced. We are committed to providing a safe and secure environment for our users to connect and communicate, and we hope to have the opportunity to regain your trust in the future.
Thank you again for your feedback, and please do not hesitate to reach out to our customer support team via support@la-date.com with any further questions or concerns.
Sincerely,
La-Date Customer Support
Not bad but we should get a free trial for at least 1 week, before we are obligated to purchase coins.
Many other dating sites have this policy, where we get free messages and free chats for at least 1 week before we have to part with money.
Dear Chrissy,
Thank you for taking the time to give us your feedback.
We value our new users and want you to get off to a good start. When you register, we'll give you 20 credits to get to know our platform. After that, we'll offer you a special deal on your first package at an exclusive price. This limited-time offer allows you to dive deeper into our services with other credits, so you have enough resources to make the most of your first experience.
If you'd like to find out more about our current special offers, please don't hesitate to contact us at support@la-date.com. We look forward to helping you.
Best Wishes,
La-date Customer Support
I am 50 years old now, unfortunately, and it is getting harder and harder to find friends in real life. A neighbour told me about ladate and advised me to register and buy the extended functionality at once. I listened to him and without any regrets. The site is good and I found my first contacts almost immediately.
Dear Joseph,
We appreciate you taking the time to share your feedback with us!
We are excited to hear that you are enjoying your time on our website and productively using it to get acquainted with new friends.
Should you have any questions or need assistance, please feel free to reach us at any time. We are always glad to assist!
Best regards,
La-Date Customer Support
Overview
La-date has a rating of 3.6 stars from 20,022 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with La-date most frequently mention beautiful women, good experience and nice people. La-date ranks 1st among Dating sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Edmund,
Thanks for sharing your positive review of our service! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our platform.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
We will be glad to assist you in case of any additional questions. Please contact us via support@la-date.com if any assistance is needed.
Kind Regards,
La - Date Customer Support