I bought 4 items and none fit. I don't who they design fit but they're not for women unless they're 6 feet tall and weigh 100 lbs. They lie about refunds and exchanges. Offered me 20% refund or 25% coupon! Really? Then they offered 40% refund and a free item! Like I want anything from this horrible scamming company! Why not a full refund especially I have to pay return shipping. Never sent me the return address. Still arguing with them. I see how they make their money.,. Send crappy items, keep your money, try to entice you with more crappy clothes and keep more of your money! Buyers beware! I learned my lesson! I'll turn them into quilts!
Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!
This is a scam clothes are way too small even though they tell you to go up a size they're still so small you can barely get them over your arms, shoulders, and chest. You can't get them altered because there is not enough material to add to it just to try and fit. Junk save yourself money and heartache because they want you to send it back to CHINA!
Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
I ordered a dress in a size larger than I wear. The dress is way too small for me. I requested to exchange and was offered instead an invite to keep this dress ( why would I keep something I can't wear) and received either a 20% cash refund or a 25% discount coupon on another purchase. I have never received such an offer from a company. What a ripoff...
Invest more in Koandaily. I do, and I regret nothing. I've owned quite a lot of pieces from this shop and they're very sturdy, especially their footwears. The designs are very detailed and exciting. Their new pieces are always something to look out for when I visit the website.
Bought after seeing on Instagram. Sizes are way smaller than indicated. Quality is awful. Gave me a complete runaround on return. Offered to refund only 25% of my purchase. Stay away! Once you buy something, you are stuck with it!
Cheaply made and poor fitting. Sizes are about three times smaller than should be. Giving me the run around on returns. Obviously a fraud. Lesson learned. Never buying anything on Facebook again. Too bad they scammed me out of $70. BEWARE.
Ko and Daily is located in China. They do not pay return shipping. I bought 4 dresses 2 of which were defective. They would not replace or pay return postage for clothing that was made poorly/defective. Also all the fabric was cheap man-made fibers. Buyer beware!
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!
I was very hesitant to ask them after reading so many negative reviews. Fortunately, I tried! I received my order in 12 days. The quality of the items (2 dresses, 2 shirts and a sweater) is quite good. I will definitely ask you for more things. Plus, you can't beat the price!
So happy. I love this online clothing store, it is my place for every birthday, engagement, formal and wedding, I just bought a birthday dress in rose gold and I am very excited to see how it looks on me because I have always felt nothing but beautiful in it. Articles on the website! I always receive my orders the day they promise!
This online clothing store made my shopping experience easy, I found the dress design I wanted easily and the ordering process was quick, my delivery too. I received exactly what I ordered, it is definitely great value for money.
I have made multiple purchases of clothing and accessories with this website and it was a simple process, with clear information on when to expect the products (after the sale is finalized). I like being able to log into my account again to see the status.
Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
One of my nieces loved my clothes from this website and already bought for her. The material of my new dress is very good and much more affordable than in any other online store. Sorry for the negative experience I posted, now I understand that because of the pandemic everything tends to take a little longer than normal, but this website is a reliable and affordable place and has beautiful things for all the girls. Thank you, and now I will ask for more for my family. You have a good day!
I can recommend this online clothing store. I like your service and the quality of your products. I usually buy my clothes and many accessories here to look beautiful, everything arrives at my house in a few days.
I would not recommend buying from them. I had the most horrible customer service experience. They sell clothes as "cotton blend" but they are purely synthetic and don't even disclose the material composition. I have had a series of emails with them, but they simply refuse to address the issue and initiate the return. Mind you all this time and effort to explain why I'm returning something when they say they take returns. They infact said that its not worth the money to take this return (3 tops worth over 60 bucks!) I actually doubt if their custmer service even understands English.
DO NOT ORDER FROM THIS COMPANY! NOT ONLY ARE THEIR PRODUCTS OF POOR QUALITY, BUT THEY SHIP OUT ORDERS PREVIOUSLY CANCELLED BY THEM, AND EXPECT THE CUSTOMER TO PAY FOR THE RETURN SHIPPING TO CHINA! THEIR PRODUCTS ARE SO BAD, THAT THEY END UP OFFERING A 50% DISCOUNT ON THE ITEMS YOU WANT TO RETURN, BUT THEY AREN'T EVEN WORTH THAT! STAY AWAY FROM KOANDAILY!
KOANDAILY has a rating of 4.6 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KOANDAILY most frequently mention online boutique, customer service and good quality. KOANDAILY ranks 1966th among Women's Clothing sites.
Hello Madam, We are so sorry for this, Could you please offer us the email you placed order? So we can solve the problems for you. Or you can contact us on special@koandaily.com This is email is for VIP customer, we will solve the problems until you satisfied.