- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
KOANDAILY has a rating of 4.57 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KOANDAILY most frequently mention online boutique, customer service, and good quality. KOANDAILY ranks 87th among Women's Clothing sites.
No critical highlights yet
Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
Cheaply made and poor fitting. Sizes are about three times smaller than should be. Giving me the run around on returns. Obviously a fraud. Lesson learned. Never buying anything on Facebook again. Too bad they scammed me out of $70. BEWARE.
Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!
Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery.
Cheaply made and poor fitting. Sizes are about three times smaller than should be. Giving me the run around on returns. Obviously a fraud. Lesson learned. Never buying anything on Facebook again. Too bad they scammed me out of $70. BEWARE.
Tip for consumers:
Don't buy. Quality is junk. Sizes are wrong. No returns accepted.
Bought after seeing on Instagram. Sizes are way smaller than indicated. Quality is awful. Gave me a complete runaround on return. Offered to refund only 25% of my purchase. Stay away! Once you buy something, you are stuck with it!
One of my nieces loved my clothes from this website and already bought for her. The material of my new dress is very good and much more affordable than in any other online store. Sorry for the negative experience I posted, now I understand that because of the pandemic everything tends to take a little longer than normal, but this website is a reliable and affordable place and has beautiful things for all the girls. Thank you, and now I will ask for more for my family. You have a good day!
I would not recommend buying from them. I had the most horrible customer service experience. They sell clothes as "cotton blend" but they are purely synthetic and don't even disclose the material composition. I have had a series of emails with them, but they simply refuse to address the issue and initiate the return. Mind you all this time and effort to explain why I'm returning something when they say they take returns. They infact said that its not worth the money to take this return (3 tops worth over 60 bucks!) I actually doubt if their custmer service even understands English.
Tip for consumers:
Donot Buy! Cheap Quality, Unethical practice with impossible to return
Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
I bought 4 items and none fit. I don't who they design fit but they're not for women unless they're 6 feet tall and weigh 100 lbs. They lie about refunds and exchanges. Offered me 20% refund or 25% coupon! Really? Then they offered 40% refund and a free item! Like I want anything from this horrible scamming company! Why not a full refund especially I have to pay return shipping. Never sent me the return address. Still arguing with them. I see how they make their money.,. Send crappy items, keep your money, try to entice you with more crappy clothes and keep more of your money! Buyers beware! I learned my lesson! I'll turn them into quilts!
Tip for consumers:
They do not refund or exchange and do not help people. Nothing fits correctly and customer service is nonexistent!
Products used:
None they don’t fit!
I was very skeptical at first to shop from this company, but I took a chance and am sure glad I did. I am a plus size and it is often difficult to get clothes that fit when you buy online. Each item I bought was perfect, flattering and just great quality... also fabulous price point. I was also quite shocked at how quickly I received the item, as I live in Canada. Not sure where the negative reviews are from, but my experience was flawless. GREAT CUSTOMER SERVICE... responded back to your email quite quickly. I am your new loyal customer and look forward to many more purchases.
Products used:
Top, blouse and dress
No compreis en esta página.
No son serios.
Cuando llegó el vestido que había pedido, lo quise devolver porque no me gustaba y no puedo.
No puedo hacer la devolución, les mando un mail tras otro y no resuelven la situación forma intencionada para no permitirme devolver el producto.
Me había pasado nunca con una compra online.
No os recomiendo en absoluto esta marca.
This is a scam clothes are way too small even though they tell you to go up a size they're still so small you can barely get them over your arms, shoulders, and chest. You can't get them altered because there is not enough material to add to it just to try and fit. Junk save yourself money and heartache because they want you to send it back to CHINA!
Tip for consumers:
Do not use this company!
Products used:
none they're junk
Reading some of the mixed reviews I just wanted to put down my two cents, I have ordered from this website 3 times so far and have not been disappointed in the quality or size (dresses, shoes, jewelry) yet. Unfortunately due to the pandemic shipping is taking much longer (I can't say how fast it was before the pandemic because I only started shipping once it started lol) but I want to confirm for others that it may take around 2 weeks to to receive. Be patient, you won't regret it! Yes I gave up on contacting someone, it seems like they literally have EVERYTHING automated. I cannot complain about the price I pay.
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
I recently ordered 8 dresses from Koan Daily for the first time. They arrived and I was severely disappointed with the bad quality of the fit, fabric and styles.
Not only that, the dress which was the ONLY reason I had placed the order in the beginning was not in my parcel - yet I had been charged.
Through several attempts with Customer Service (who conveniently appeared not to understand English too well) I tried to point out the mistake and sent through proof of the order - proof of confirmation.
Yet, customer service, carries on denying all knowledge.
There are better websites out there where the orders are handled more efficiently, effectively and timeously - I would caution EVERYONE from using this platform to buy clothes as they do not correct mistakes.
I will clearly lose my money on the dress not included.
I ordered a dress in a size larger than I wear. The dress is way too small for me. I requested to exchange and was offered instead an invite to keep this dress ( why would I keep something I can't wear) and received either a 20% cash refund or a 25% discount coupon on another purchase. I have never received such an offer from a company. What a ripoff...
Tip for consumers:
Buyer beware of not being able to return items
Products used:
gave purchase to thrift store...
I am a regular customer of this online boutique and I am very happy with their service, price, speed of delivery and the fact that they carry good quality clothes. Recommended!
Ko and Daily is located in China. They do not pay return shipping. I bought 4 dresses 2 of which were defective. They would not replace or pay return postage for clothing that was made poorly/defective. Also all the fabric was cheap man-made fibers. Buyer beware!
So happy. I love this online clothing store, it is my place for every birthday, engagement, formal and wedding, I just bought a birthday dress in rose gold and I am very excited to see how it looks on me because I have always felt nothing but beautiful in it. Articles on the website! I always receive my orders the day they promise!
The price is great and the clothes are fabulous. The idea of this online boutique is great, I love the online experience!
Excellent. Well designed website. Extremely courteous and helpful staff answering my questions, nothing was a problem. A delicious online clothing shopping experience!
DO NOT ORDER FROM THIS COMPANY! NOT ONLY ARE THEIR PRODUCTS OF POOR QUALITY, BUT THEY SHIP OUT ORDERS PREVIOUSLY CANCELLED BY THEM, AND EXPECT THE CUSTOMER TO PAY FOR THE RETURN SHIPPING TO CHINA! THEIR PRODUCTS ARE SO BAD, THAT THEY END UP OFFERING A 50% DISCOUNT ON THE ITEMS YOU WANT TO RETURN, BUT THEY AREN'T EVEN WORTH THAT! STAY AWAY FROM KOANDAILY!
I love buying clothes here! They have so many styles. I liked that the website was very organized and easy to navigate!
These people will not respond to questions about how to send back an item. Cheap fabric…. Not true to size! Beware!
Tip for consumers:
You cannot get an authorization code from them in order to return a dress!
I ordered some dresses from this company and when I received them and tried on, they were much smaller then the size then the ones I ordered. I emailed them and requested information as to how to return. 3 emails later with them asking why they didn't fit and to take pictures showing that they didn't fit, which I refused to squeeze into something way too small and possibly tear the items. They still at this point refused to tell me how to return the items. I finally just used the return address on the bag and inserted all my info into the bag with the garments and mailed it out using USPS with a tracking number. I then AGAIN emailed them telling them what I did and sending them the tracking number as well and received an e-mail from them telling me it was wrong address that they are in China (the return address on the bag was California). After that email, they requested a tracking number THREE MORE TIMES! Which I provided every time! They then sent an email stating they will refund as long as I gave them a good review, WTF! They are now holding my money hostage until I give a good review! There are a total of 11 emails and no other way for me to contact them other then that. I have never, ever had to deal with a company like this in my life! DO NOT BUY FROM THIS CROOKED COMPANY!
I still haven't received my refund after 2 weeks of dealings...
Buyer's Beware!
Tip for consumers:
DON'T BUY FROM THEM!!!
Products used:
I returned it all with no chance of getting any refund.
Gain trust and grow your business with customer reviews.
Hello Madam, We are so sorry for this, Could you please offer us the email you placed order? So we can solve the problems for you. Or you can contact us on special@koandaily.com This is email is for VIP customer, we will solve the problems until you satisfied.