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KnetbooksReviews 1,373

3.8

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knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

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1,172
This company responds to reviews on average within 8 days

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6,380 reviews

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Michigan
1 review
0 helpful votes
Follow Cori D.
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This is the least expensive place to find quality textbooks that I need for my University education.

Date of experience: January 7, 2022

Easy to use
August 30, 2021
Previous review

Easy to use

Date of experience: August 30, 2021
Michigan
1 review
0 helpful votes
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KNETBOOKS ARE A RIP-OFF! I purchased 2 books to have for the start of my semester about 2wks before classes start. They CLAIMED that both books were in stock but after 4-5days only shipped 1 book. I called to see when my other book would be shipped and they told me in was out of stock and that they had to order it from AMAZON. What? I could've ordered from Amazon myself. So, I asked when will they ship the book and they told me "we don't know and don't have a time frame". I asked for a partial refund since they didn't even ship the book out yet (and don't even have it in their possession) and they told me no and said I can return for a refund once I get the book (which who knows when that will be). Not to mention they take 10% of your refund when you return a book (which is $10 for a $36 rental). STAY AWAY FROM KNETBOOKS! THEY ARE CROOKS! And I will be writing a bad review on EVERY site I found them on! Soon as I get the book they did send I'll be sending that right back to their crooked shady selves!

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Pennsylvania
1 review
0 helpful votes
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Good
February 3, 2022

The prices were over double the price of what they were two days ago. Pissed.

Date of experience: January 4, 2022
Ohio
1 review
0 helpful votes
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Got my book in time
January 4, 2022

Good price and quality, delivered in time. No complaints.

Date of experience: January 4, 2022
Erin C. — Knetbooks Rep
over a year old

Thank you for choosing us! -Knetbooks

Pennsylvania
1 review
0 helpful votes
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Awesome!
January 2, 2022

My textbook arrived within several days of ordering and the rental is much cheaper than my college book store

Date of experience: January 2, 2022
Virginia
1 review
0 helpful votes
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Quick, on-time shipment
December 29, 2021
Updated review

Great prices and customer service. Easy shipping process

Date of experience: December 29, 2021

No issues at all, just smooth transactions since I...
August 9, 2021
Previous review

No issues at all, just smooth transactions since I started using Knetbooks last fall.

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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Saatisfied
December 28, 2021
Updated review

Easy ordering process and fast delivery and updates

Date of experience: December 28, 2021

Quick and easy
July 25, 2021
Previous review

Quick and easy

Date of experience: July 25, 2021
Michigan
1 review
0 helpful votes
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Great service
December 27, 2021

Good prices, books in store, fast check out. I got a better than my classmate that ordered her books from Amazon.

Date of experience: December 27, 2021
North Carolina
1 review
0 helpful votes
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Great Site
December 21, 2021
Updated review

Great overall, always have a coupon code available, 9 out of 10 times have the textbook I'm looking for cheaper than the bookstore, and easy website to understand and use.

Date of experience: December 21, 2021

Easy to use, great prices, plus I almost always can...
August 2, 2021
Previous review

Easy to use, great prices, plus I almost always can get a coupon code! Always cheaper than my bookstore.

Date of experience: August 2, 2021
Oklahoma
2 reviews
0 helpful votes
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Rough so far. Not able to access full requirements.

Date of experience: December 21, 2021
North Carolina
1 review
0 helpful votes
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Rental book
December 21, 2021

Found the book I needed at a reasonable rental price.

Date of experience: December 21, 2021
Virginia
1 review
0 helpful votes
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Book are always in excellent condition and great timeframe for rental return.

Date of experience: December 19, 2021
West Virginia
1 review
0 helpful votes
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Computer science
December 15, 2021

Very quick with no problems. Great company to rent from

Date of experience: December 15, 2021
Michigan
0 reviews
0 helpful votes
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Edited: I called and they fixed the problem. I don't think they respond to emails. If you have an issue, call first.

I rented a textbook for a summer class. I returned the textbook in September even though it was due the following December. I received multiple emails to return the book. I did! I've reached out multiple times and no response. Will not be using in the future.

Date of experience: December 15, 2021
Tennessee
1 review
0 helpful votes
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HIDDEN FEES
January 9, 2022

Whatever you save up front YOU PAY FOR LATER. Knectbooks requires UPS store and they charge $13.52 for a BOX! USE ANOTHER COMPANY.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Correct book!
December 9, 2021

Quick and easy! No issues, arrived as scheduled. Sturdy box to return book when it's time in 6 months.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Excellent
December 4, 2021

I needed the book asap and Knetbooks delivered the book on time with no delays.

Date of experience: December 4, 2021
Ohio
1 review
0 helpful votes
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Great exprience
November 29, 2021

Easy to navigate website, accurate order processing, quality product and fast shipping!

Date of experience: November 29, 2021
Texas
1 review
0 helpful votes
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Classroom assessments
November 12, 2021

I received my order, and I will be returning it. Simple process.

Date of experience: November 12, 2021
Erin C. — Knetbooks Rep
over a year old

Thank you for shopping with Knetbooks!

Texas
1 review
0 helpful votes
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Book
November 2, 2021

Quick, and site kept contact to ensure I got my book.

Date of experience: November 2, 2021